At a Glance
- Tasks: Lead and manage a vibrant pub, ensuring exceptional service and team development.
- Company: Join London's biggest independent pub company with a focus on quality and community.
- Benefits: Competitive salary, bonuses, discounts, and career progression opportunities.
- Other info: Enjoy annual trips, team socials, and a supportive family atmosphere.
- Why this job: Be part of an award-winning team and make a real impact in a fun environment.
- Qualifications: Minimum 2 years as a General Manager with strong leadership and business skills.
The predicted salary is between 40000 - 50000 £ per year.
Welcome to London's biggest independent pub company. Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. Our ethos focuses on acquiring the best sites in the right locations and recruiting exceptional talent who are as passionate about food and drink as we are.
In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for ‘Best Managed Pub Company - 2-50 sites’. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, and once again won ‘Best Managed Pub Company - 2-50 sites’ in 2023.
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled General Manager with personality & charisma for our expanding group. This is an exciting time to join a people-focused and progressive operations-led business.
The Role: As GM you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business. Your team will look up to you, so it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction.
What we are looking for:
- Minimum 2 years’ experience as a general manager
- Solid communication and organisational skills
- Superb customer & floor service skills
- Excellent all-round business knowledge from financials to customer satisfaction
- An entrepreneurial flare
- Passionate about people, training, mentoring, and growing a team
What's in it for me:
- A competitive salary & bonus scheme
- Training and development
- Career progression and promotion opportunities
- 30% discount across all our pubs, bars and restaurants
- Annual team trips abroad, regular management incentives and socials
- 28 days holiday
- Employee Assistance Programme (EAP)
- Awesome referral scheme
- Birthdays off
- Cycle to work scheme
Interested in hearing more? Get in touch so we can arrange to meet up and show you around.
General Manager in London employer: Botanica Hall
Urban Pubs & Bars is an exceptional employer, recognised for its commitment to employee growth and a vibrant work culture. With a focus on training and development, team members enjoy numerous opportunities for career progression within a rapidly expanding group of award-winning venues in London. The company fosters a fun, family-like atmosphere, offering competitive salaries, generous discounts, and exciting team incentives, making it an ideal place for those looking to thrive in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join local pub and restaurant groups, and don’t be shy about chatting with other managers. You never know who might have a lead on your next big opportunity!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your charisma shine through. They’re looking for someone who can lead a team and create a great atmosphere, so be yourself and let them see what you can bring to the table.
✨Tip Number 3
Prepare for those interviews! Research the company, understand their ethos, and think about how your experience aligns with their values. Be ready to discuss how you can contribute to their success and make a real impact in their venues.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are key traits we value in our General Managers.
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for the hospitality industry shine through. We want to see that you genuinely care about food, drink, and creating memorable experiences for customers.
Tailor Your CV:Make sure your CV is tailored to the General Manager role. Highlight your relevant experience, especially in managing teams and delivering exceptional service. We love seeing how you've made a difference in previous roles!
Be Authentic:Don't be afraid to show your personality in your application. We value authenticity and want to know what makes you unique. Share your story and what drives you in this industry.
Apply Through Our Website:For the best chance of success, apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Botanica Hall
✨Know Your Venue Inside Out
Before the interview, make sure you research Urban Pubs & Bars thoroughly. Familiarise yourself with their ethos, recent awards, and the specific venue you're applying for. This shows genuine interest and helps you tailor your answers to align with their values.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss how you train and develop your team, manage pressure, and maintain high standards. Use specific examples from your past experiences to illustrate your approach and successes.
✨Demonstrate Commercial Acumen
Urban Pubs & Bars values business savvy candidates. Be ready to talk about your understanding of financials, customer satisfaction, and how you've driven profitability in previous roles. Highlight any innovative strategies you've implemented that led to success.
✨Bring Your Personality
This role requires charisma and a passion for people. Don’t be afraid to let your personality shine through during the interview. Share stories that reflect your fun side and how you create a positive atmosphere for both staff and customers.
