General Manager

General Manager

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and manage a vibrant pub, bar, and restaurant environment with full ownership.
  • Company: Join London's biggest independent pub company, known for its award-winning venues.
  • Benefits: Competitive salary, bonuses, discounts, and exciting team trips abroad.
  • Other info: Enjoy a dynamic work atmosphere with regular new openings and career progression.
  • Why this job: Be part of a fun, people-focused culture with opportunities for growth and creativity.
  • Qualifications: Minimum 2 years as a General Manager with strong leadership and business skills.

The predicted salary is between 40000 - 50000 £ per year.

Welcome to London's biggest independent pub company. Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. Our ethos focuses on acquiring the best sites in the right locations and recruiting exceptional talent who are as passionate about food and drink as we are.

In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for ‘Best Managed Pub Company - 2-50 sites’ on the night. In 2021, Urban was awarded ‘Best Food‑led Pub Company 2021’ at the R200 awards, and once again won ‘Best Managed Pub Company - 2-50 sites’ in 2023.

Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled General Manager with personality & charisma for our expanding group. This is an exciting time to join a people‑focused and progressive operations‑led business that offers an eclectic mix of properties and new openings.

The Role:

  • As GM you will take full ownership of all aspects of running the venue and will be given autonomy to run the site as if it were your own business.
  • Being business savvy and demonstrating great commercial acumen is a must.
  • Your team will look up to you; it is essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction.
  • You have impeccable floor, bar and late‑night experience.
  • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.

What we are looking for:

General Manager employer: Botanica Hall

Urban Pubs & Bars is an award-winning independent pub company that prioritises a people-focused and progressive work culture, offering exceptional training and development opportunities for its employees. With a competitive salary, generous benefits including a 30% discount across all venues, and a fun, family atmosphere, this is an exciting time to join a rapidly growing team in London’s vibrant hospitality scene. As a General Manager, you will have the autonomy to run your venue like your own business while being supported by a company that values your growth and success.

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Contact Details:

Botanica Hall Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land General Manager

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join local pub and restaurant groups, and don’t be shy to introduce yourself. You never know who might have the inside scoop on a job opening!

Tip Number 2

Show off your personality! When you get the chance for an interview or a casual meet-up, let your charisma shine through. Remember, they’re looking for someone who can lead a team and create a fun atmosphere, so be yourself and make a lasting impression.

Tip Number 3

Research the company! Dive deep into Urban Pubs & Bars’ ethos and values. Knowing their history and what they stand for will help you tailor your conversation and show that you’re genuinely interested in being part of their team.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Urban family. Don’t forget to follow up after applying – a little nudge can go a long way!

We think you need these skills to ace General Manager

Commercial Acumen
Team Training and Development
Customer Service Skills
Organisational Skills
Communication Skills
Pressure Management
Business Knowledge

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of charisma and flair into your words. Remember, we’re looking for someone who can bring energy and passion to our team.

Tailor Your Application:Make sure to tailor your application specifically for the General Manager role. Highlight your relevant experience and skills that align with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our vibrant team.

Be Clear and Concise:While we love a good story, keep your application clear and to the point. Use straightforward language and structure your thoughts logically. This will help us quickly understand your qualifications and why you’d be a great fit for our pubs and bars.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for!

How to prepare for a job interview at Botanica Hall

Know Your Venue

Before the interview, do your homework on Urban Pubs & Bars. Familiarise yourself with their locations, ethos, and recent awards. This shows genuine interest and helps you align your experience with their values.

Showcase Your Leadership Style

As a General Manager, your leadership style is crucial. Be ready to discuss how you've trained and developed teams in the past. Share specific examples of how you've nurtured talent and maintained high standards in customer service.

Demonstrate Commercial Acumen

Prepare to talk about your business savvy. Bring examples of how you've managed budgets, increased sales, or improved customer satisfaction. This will highlight your ability to run the venue as if it were your own business.

Be Yourself and Have Fun

Urban Pubs & Bars values personality and charisma. Don’t be afraid to let your true self shine through during the interview. Share your passion for the industry and how you create a fun atmosphere for both staff and customers.