At a Glance
- Tasks: Execute remote solutions and collaborate with teams to enhance customer experiences.
- Company: Join Boston Scientific, a leader in medical innovation and technology.
- Benefits: Hybrid work model, travel opportunities, and a commitment to employee growth.
- Other info: Be part of a mission-driven company dedicated to improving lives globally.
- Why this job: Make a real impact in healthcare by advancing remote connectivity solutions.
- Qualifications: Degree in Biomedical Engineering or related fields; experience in telehealth preferred.
The predicted salary is between 35000 - 45000 £ per year.
As the medical device market continues to evolve through rapid technological advancement and changing customer expectations, we are creating this role to expand our team and execute our strategy for ExpertLink Remote Connectivity Solutions in Europe according to customer needs, while driving internal operations and extending digital capabilities.
This role will partner with both internal and external stakeholders to position Boston Scientific as a leading player in remote solutions across Europe, aligned with our customer‑centricity strategy and business objectives.
- Location: Hemel Hempstead (Hertfordshire), United Kingdom
- Work Mode: Hybrid, with 2 days per week of remote work (business travel days count as office days)
We require availability to travel within the assigned region for approximately 30% of the time.
Your Responsibilities will include:
- Responsible for the execution of Remote Solutions across the Northern European Cluster (UK&Ireland, Nordics, France) region, ensuring consistent delivery aligned with customer needs.
- Collaborate with internal teams and customers as the primary regional contact to coordinate, promote, and deploy remote solutions across the region, supporting regional commercial objectives.
- Provide remote or hands-on support to ensure smooth setup and execution of remote technologies during customer engagements including live procedures and medical education activities.
- Serve as the first point of contact for technical support, troubleshooting and use‑case inquiries.
- Partner with hospital IT, biomedical engineering, and clinical teams to facilitate the effective use of remote technologies during customer interactions.
- Participate in internal and customer events to promote remote solutions, provide regular training and onboarding to internal and external stakeholders.
- Drive the adoption of remote technologies by following internal processes and supporting operational excellence and efficiency.
- Track and report Remote Solutions activity and KPIs, and capture customer feedback to support continuous improvement and business objectives.
What we’re looking for:
- Bachelor’s degree in Biomedical Engineering, Computer Engineering, Telecommunications or related fields.
- 1–2 years of experience in telehealth, medical devices, healthcare IT, or remote connectivity solutions.
- Change‑management mindset with agility, proactivity, and problem‑solving skills.
- Excellent communication and interpersonal skills; fluency in English required, additional knowledge of French desirable.
- Competency in MS Office and IT/Telecom technical knowledge is preferred.
- Willingness to travel within the region for on‑site support, training, and Remote Solutions activities.
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate.
So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
Remote Solutions Specialist, EMEA (UK&I, Nordics, France) in Hemel Hempstead employer: bostonscientific
Boston Scientific is an exceptional employer that prioritises employee growth and development within a collaborative and innovative work culture. Located in Hemel Hempstead, our hybrid work model allows for flexibility while fostering a strong sense of community among team members. With a commitment to advancing medical science and improving patient lives, we offer meaningful opportunities to contribute to impactful solutions in healthcare, making your work here not just a job, but a personal mission.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Solutions Specialist, EMEA (UK&I, Nordics, France) in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with potential colleagues on LinkedIn. The more connections you make, the better your chances of landing that Remote Solutions Specialist role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in telehealth or remote connectivity solutions. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on showcasing your problem-solving skills and how you can contribute to Boston Scientific's mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our team and being part of something bigger.
We think you need these skills to ace Remote Solutions Specialist, EMEA (UK&I, Nordics, France) in Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Remote Solutions Specialist role. Highlight any relevant experience in telehealth or medical devices, and don’t forget to mention your problem-solving skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about remote connectivity solutions and how your background makes you a perfect fit for our team. Keep it engaging and personal!
Showcase Your Communication Skills:Since this role involves collaborating with various stakeholders, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language, and don’t shy away from sharing examples of successful teamwork.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Boston Scientific!
How to prepare for a job interview at bostonscientific
✨Know Your Tech
Make sure you brush up on your knowledge of remote connectivity solutions and medical devices. Familiarise yourself with the latest trends in telehealth and how they apply to the role. This will not only help you answer technical questions but also show your genuine interest in the field.
✨Showcase Your Communication Skills
Since this role involves collaborating with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex information in the past, especially in a healthcare or technical context. This will demonstrate your interpersonal skills and ability to work in a team.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific challenges related to remote solutions. Think of real-life situations where you had to troubleshoot or adapt to changes quickly. Highlight your change-management mindset and agility in these scenarios to impress your interviewers.
✨Research Boston Scientific
Dive deep into Boston Scientific’s mission and values. Understand their commitment to advancing science for life and how this role contributes to that mission. Being able to align your personal values with the company’s will make a strong impression and show that you’re a good cultural fit.
