At a Glance
- Tasks: Deliver amazing customer experiences and support your café team in a vibrant environment.
- Company: Join Boston, a community-focused café chain known for its soulful atmosphere.
- Benefits: Earn up to £12.21 per hour, enjoy tips, discounts, and mental health support.
- Other info: Flexible hours with evenings off and opportunities for personal development.
- Why this job: Be part of a motivated team and make a real impact in your community.
- Qualifications: Experience in food preparation and customer service preferred.
Job description
Team Member
Who we are…
Boston is 25 soulful cafes serving the best in breakfast, brunch, and lunch and our coffee is another level. We want our cafes to be the best place to work in hospitality, which means we need a fantastic team who share our values to get there
What you\'ll be doing…
As a member of the team in our beautiful café, you are the master of all things that look after our customers- this could be the delivery of their food and drinks, supporting your kitchen or even saying hello and goodbye to all. This role is a high energy one that delivers every part of our customer journey to ensure each one leaves happy. You will always be anticipating your customers needs and building relationships built out of the community we serve. Community is everything to our café; you may even support local organisations with such things as baby yoga, Hip Hop café or open mic events, firmly putting you and our café as a community hub.
Your team, well that\'s where it is at. You will be part of a super skilled and motivated team of values led people that are there to support, train and coach you in your role. You will be determined in your own development, focused on the next step in your career.
You support our café team but also your leadership team through great communication and feedback through asking great questions, and always have the team, customers and planet at the centre of all we do.
You\'ll be
Determined – We work hard towards our goals
Honest – We challenge and recognise each other
Empathetic – We support each other & our teams
Authentic – We are good humans with independent spirits
You\'ll get
Tips paid fortnightly, with most earning up to 65p extra an hour
Christmas day and boxing day off (we are closed)
Evenings off, we close our cafes at 5pm
Up to 3% pension contributions matched by BTP
Enhanced parental leave regardless of gender
Cycle to work scheme
50% discount on food and drink
Free food and coffee
Mental health support
Personal development through pathways and apprenticeships
Recognition & Reward packages
Job Type: Fixed term contract
Pay: Up to £12.21 per hour depending on age
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Referral programme
- Store discount
Schedule:
- Day shift
- Must have weekend availability
Supplemental Pay:
- Tips
Ability to commute/relocate:
- Ringwood: reliably commute or plan to relocate before starting work (required)
Experience:
- Food preparation: 1 year (preferred)
- Customer Service: 1 year
Work Location: In person
Job Type: Part-time
Pay: Up to £12.21 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Referral programme
- Store discount
Work Location: In person
Team Member in St Ives employer: Boston Tea Party
At Boston, we pride ourselves on being a vibrant community hub where our team members thrive in a supportive and energetic environment. With a focus on personal development, competitive benefits like enhanced parental leave and a generous employee discount, we ensure that every team member feels valued and empowered to grow in their hospitality career. Join us in creating memorable experiences for our customers while enjoying a work-life balance that includes evenings off and mental health support.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in St Ives
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Boston Tea Party. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Boston Tea Party
Don't be shy about reaching out to Boston Tea Party directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Member in St Ives
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Boston Tea Party and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Boston Tea Party
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
