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- Tasks: Deliver amazing customer experiences and support your café team in a vibrant environment.
- Company: Join Boston, a community-focused café chain known for its soulful atmosphere.
- Benefits: Earn up to £12.21 per hour, enjoy tips, discounts, and mental health support.
- Why this job: Be part of a motivated team and make a real impact in your community.
- Qualifications: Experience in food preparation and customer service preferred.
- Other info: Flexible hours with evenings off and opportunities for personal development.
Job description
Team Member
Who we are…
Boston is 25 soulful cafes serving the best in breakfast, brunch, and lunch and our coffee is another level. We want our cafes to be the best place to work in hospitality, which means we need a fantastic team who share our values to get there
What you\’ll be doing…
As a member of the team in our beautiful café, you are the master of all things that look after our customers- this could be the delivery of their food and drinks, supporting your kitchen or even saying hello and goodbye to all. This role is a high energy one that delivers every part of our customer journey to ensure each one leaves happy. You will always be anticipating your customers needs and building relationships built out of the community we serve. Community is everything to our café; you may even support local organisations with such things as baby yoga, Hip Hop café or open mic events, firmly putting you and our café as a community hub.
Your team, well that\’s where it is at. You will be part of a super skilled and motivated team of values led people that are there to support, train and coach you in your role. You will be determined in your own development, focused on the next step in your career.
You support our café team but also your leadership team through great communication and feedback through asking great questions, and always have the team, customers and planet at the centre of all we do.
You\’ll be
Determined – We work hard towards our goals
Honest – We challenge and recognise each other
Empathetic – We support each other & our teams
Authentic – We are good humans with independent spirits
You\’ll get
Tips paid fortnightly, with most earning up to 65p extra an hour
Christmas day and boxing day off (we are closed)
Evenings off, we close our cafes at 5pm
Up to 3% pension contributions matched by BTP
Enhanced parental leave regardless of gender
Cycle to work scheme
50% discount on food and drink
Free food and coffee
Mental health support
Personal development through pathways and apprenticeships
Recognition & Reward packages
Job Type: Fixed term contract
Pay: Up to £12.21 per hour depending on age
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Referral programme
- Store discount
Schedule:
- Day shift
- Must have weekend availability
Supplemental Pay:
- Tips
Ability to commute/relocate:
- Ringwood: reliably commute or plan to relocate before starting work (required)
Experience:
- Food preparation: 1 year (preferred)
- Customer Service: 1 year
Work Location: In person
Job Type: Part-time
Pay: Up to £12.21 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Referral programme
- Store discount
Work Location: In person
Team Member employer: Boston Tea Party
Contact Detail:
Boston Tea Party Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the café culture! Before applying, pop into the café and soak up the vibe. Chat with the team and customers to understand what makes it special. This will help you tailor your approach when you apply through our website.
✨Tip Number 2
Show off your personality! When you get the chance to meet the team or during an interview, let your authentic self shine. We love genuine people who are passionate about community and customer service.
✨Tip Number 3
Be proactive! If you see an opportunity to help out or suggest improvements while you're in the café, go for it. This shows initiative and a commitment to being part of the team, which we really value.
✨Tip Number 4
Follow up after your application! A quick message thanking them for the opportunity to apply can set you apart. It shows you're keen and ready to be part of our fantastic team!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and community.
Tailor Your Application: Make sure to customise your application to reflect how your values align with ours. Highlight any relevant experience in customer service or teamwork that shows you’re a great fit for our café culture.
Show Enthusiasm: We love a bit of energy! In your application, express your excitement about joining our team and contributing to our vibrant café atmosphere. Let us know why you want to be part of our community!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to becoming a Team Member.
How to prepare for a job interview at Boston Tea Party
✨Know the Café Culture
Before your interview, take some time to visit the café and soak in the atmosphere. Pay attention to how the team interacts with customers and each other. This will help you understand their values and give you a chance to mention specific examples during your interview.
✨Show Your Energy
This role is all about high energy and enthusiasm! Be sure to convey your passion for customer service and teamwork. Share stories that highlight your ability to keep things lively and engaging, whether it’s through your previous work experience or personal anecdotes.
✨Ask Thoughtful Questions
Prepare some questions that show you’re genuinely interested in the café and its community involvement. Ask about their local events or how they support their team’s development. This not only shows your interest but also helps you gauge if this is the right fit for you.
✨Emphasise Team Spirit
Since being part of a motivated team is crucial, be ready to discuss how you’ve contributed to team success in the past. Highlight experiences where you’ve supported colleagues or worked collaboratively to achieve a common goal, showcasing your empathetic and honest nature.