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- Tasks: Deliver amazing customer experiences and support your team in a vibrant café environment.
- Company: Join Boston, a community-focused café chain known for its soulful atmosphere.
- Benefits: Earn up to £12.21 per hour, enjoy tips, discounts, and mental health support.
- Why this job: Be part of a motivated team and make a real impact in your community.
- Qualifications: Experience in food preparation and customer service preferred.
- Other info: Flexible hours with evenings off and opportunities for personal development.
Job description
Team Member
Who we are…
Boston is 25 soulful cafes serving the best in breakfast, brunch, and lunch and our coffee is another level. We want our cafes to be the best place to work in hospitality, which means we need a fantastic team who share our values to get there
What you\’ll be doing…
As a member of the team in our beautiful café, you are the master of all things that look after our customers- this could be the delivery of their food and drinks, supporting your kitchen or even saying hello and goodbye to all. This role is a high energy one that delivers every part of our customer journey to ensure each one leaves happy. You will always be anticipating your customers needs and building relationships built out of the community we serve. Community is everything to our café; you may even support local organisations with such things as baby yoga, Hip Hop café or open mic events, firmly putting you and our café as a community hub.
Your team, well that\’s where it is at. You will be part of a super skilled and motivated team of values led people that are there to support, train and coach you in your role. You will be determined in your own development, focused on the next step in your career.
You support our café team but also your leadership team through great communication and feedback through asking great questions, and always have the team, customers and planet at the centre of all we do.
You\’ll be
Determined – We work hard towards our goals
Honest – We challenge and recognise each other
Empathetic – We support each other & our teams
Authentic – We are good humans with independent spirits
You\’ll get
Tips paid fortnightly, with most earning up to 65p extra an hour
Christmas day and boxing day off (we are closed)
Evenings off, we close our cafes at 5pm
Up to 3% pension contributions matched by BTP
Enhanced parental leave regardless of gender
Cycle to work scheme
50% discount on food and drink
Free food and coffee
Mental health support
Personal development through pathways and apprenticeships
Recognition & Reward packages
Job Type: Fixed term contract
Pay: Up to £12.21 per hour depending on age
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Referral programme
- Store discount
Schedule:
- Day shift
- Must have weekend availability
Supplemental Pay:
- Tips
Ability to commute/relocate:
- Ringwood: reliably commute or plan to relocate before starting work (required)
Experience:
- Food preparation: 1 year (preferred)
- Customer Service: 1 year
Work Location: In person
Job Type: Part-time
Pay: Up to £12.21 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Referral programme
- Store discount
Work Location: In person
Team Member employer: Boston Tea Party
Contact Detail:
Boston Tea Party Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the café vibe! Before applying, pop in for a coffee and chat with the team. This shows your genuine interest and helps you understand their community spirit.
✨Tip Number 2
When you apply, highlight your customer service skills! Share specific examples of how you've made customers happy in past roles. We love seeing that passion for people!
✨Tip Number 3
Be ready for a fun interview! Expect questions about teamwork and how you handle busy situations. Show us your energy and enthusiasm for being part of our café family.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you message can make a big difference. It shows you're keen and keeps you fresh in our minds!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and community.
Tailor Your Application: Make sure to customise your application to reflect how your values align with ours. Highlight any relevant experience in customer service or teamwork that shows you’re a great fit for our café culture.
Show Enthusiasm: We love a bit of energy! In your application, express your excitement about joining our team and contributing to our vibrant café atmosphere. Let us know why you want to be part of our community!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to becoming a Team Member.
How to prepare for a job interview at Boston Tea Party
✨Know the Café Culture
Before your interview, take some time to visit the café and soak in the atmosphere. Pay attention to how the team interacts with customers and each other. This will help you understand their values and culture, which you can reference during your interview to show that you're a great fit.
✨Show Your Customer Service Skills
Since this role is all about delivering an exceptional customer experience, be ready to share specific examples from your past experiences. Think of times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your commitment to customer satisfaction.
✨Emphasise Teamwork
The job is all about being part of a motivated team, so highlight your teamwork skills. Prepare to discuss how you've collaborated with others in previous roles, supported your colleagues, and contributed to a positive work environment. This will show that you value community and collaboration.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the café's community initiatives or how they support personal development. Asking questions shows your genuine interest in the role and helps you determine if it's the right fit for you.