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For Companies At a Glance
- Tasks: Lead a vibrant café team, ensuring great service and community engagement.
- Company: Join Boston Tea Party, a quirky café chain with a mission for good.
- Benefits: Enjoy competitive pay, discounts, mental health support, and personal development opportunities.
- Other info: Flexible hours, closed on Christmas and Boxing Day, and a fun work environment.
- Why this job: Be part of a community-focused café that values inclusivity and sustainability.
- Qualifications: Experience in hospitality and a passion for leading teams.
Café Shift Leader
Who we are…
Boston tea party began its soulful journey in the 90s as four quirky, independent cafes, then along came Sam Roberts, the CEO with a love for hospitality and a mission to prove that doing good is good for business. Sam has always challenged the norm and no more so than when challenging the industry on single use coffee cups and helping young adults in our communities to grow and flourish in hospitality via our Foundation, that\’s why everyone at Boston has the shared purpose of Making things better for our team, customers and the planet.
Boston is now 25 soulful cafes serving the best in breakfast, brunch, and lunch and our coffee is another level. We want our cafes to be the best place to work in hospitality, which means we need a fantastic team who share our values to get there
What you\’ll be doing…
As a shift leader of our beautiful cafes, you are the expert of running a great shift for your team and your customers. Balance between the right team doing the right things and recognising where you need to be at the perfect moments. You are a champion of your community, recognise your customers and working in partnership with them, allowing our spaces to be used as hubs. Our cafes are firm favourites in the communities they sit in, from baby yoga to open mic nights to turning our café in to the Hip Hop café. We are all about being the inclusive space for everyone who has a love of coffee and fresh ethical food.
Your team, well that\’s where it is at. You will be a hospitality champion, building confidence through fantastic training and coaching. You will also be determined in your own development, focused on the next step in your career.
You support your café team but also your fellow leadership team through great communication and feedback through asking great questions, and always have the team, customers and planet at the centre of every decision.
You\’ll be
Determined – We work hard towards our goals
Honest – We challenge and recognise each other
Empathetic – We support each other & our teams
Authentic – We are good humans with independent spirits
You\’ll get
- Christmas day and boxing day off (we are closed)
- Evenings off, we close our cafes at 5pm
- Up to 3% pension contributions
- Enhanced parental leave regardless of gender
- Cycle to work scheme
- 50% discount on food and drink
- Free food and coffee on shift
- Mental health support
- Personal development through qualifications and apprenticeships
- Recognition packages
Job Type: Permanent
Pay: Up to £12.46 per hour
Benefits:
- Cycle to work scheme
- Store discount
Experience:
- Supervising experience: 1 year (preferred)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Café Shift Leader employer: Boston Tea Party
Contact Detail:
Boston Tea Party Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café Shift Leader
✨Tip Number 1
Get to know the café culture! Spend some time in the cafes you’re interested in. Chat with the staff, soak up the vibe, and show genuine interest. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. Ask them about their experiences and any tips they might have for landing a role. Personal connections can make all the difference!
✨Tip Number 3
Be ready to showcase your skills! Prepare for potential on-the-spot interviews by practising your responses to common questions. Think about how your past experiences align with the café's values and mission.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and are keen to be part of the Boston family.
We think you need these skills to ace Café Shift Leader
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for hospitality shine through! Share experiences that highlight your commitment to creating great customer experiences and how you embody the values we cherish at Boston.
Tailor Your Application: Make sure to customise your application for the Café Shift Leader role. Highlight relevant skills and experiences that align with what we're looking for, like team leadership and community engagement. We want to see how you fit into our café culture!
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique story and what makes you a good fit for our team. Remember, we’re all about being good humans with independent spirits!
Apply Through Our Website: For the best chance of joining our fantastic team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Boston Tea Party
✨Know Your Café Culture
Before the interview, dive into Boston Tea Party's ethos and values. Familiarise yourself with their commitment to community and sustainability. This will help you connect your own experiences in hospitality to their mission, showing that you're not just a fit for the role but also for the company culture.
✨Showcase Your Leadership Skills
As a Café Shift Leader, you'll need to demonstrate your ability to lead and inspire a team. Prepare specific examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service. Highlight how you can build confidence in others through training and coaching.
✨Engage with the Community
Boston Tea Party values community engagement, so think about how you can contribute to this aspect. Be ready to discuss ideas for events or initiatives that could enhance the café's role as a community hub. This shows your proactive approach and genuine interest in making a positive impact.
✨Ask Thoughtful Questions
Interviews are a two-way street, so prepare some insightful questions to ask your interviewers. Inquire about their current challenges, team dynamics, or future plans for community involvement. This not only demonstrates your interest but also helps you gauge if the café aligns with your career goals.