At a Glance
- Tasks: Lead a vibrant café team, ensuring great service and community engagement.
- Company: Join Boston Tea Party, a quirky café chain with a passion for hospitality.
- Benefits: Enjoy competitive pay, discounts, mental health support, and personal development opportunities.
- Other info: Flexible hours, closed on Christmas and Boxing Day, and a fun work environment.
- Why this job: Be part of a mission-driven team making a positive impact in the community.
- Qualifications: Experience in hospitality and leadership is preferred.
Café Shift Leader
Who we are…
Boston tea party began its soulful journey in the 90s as four quirky, independent cafes, then along came Sam Roberts, the CEO with a love for hospitality and a mission to prove that doing good is good for business. Sam has always challenged the norm and no more so than when challenging the industry on single use coffee cups and helping young adults in our communities to grow and flourish in hospitality via our Foundation, that\'s why everyone at Boston has the shared purpose of Making things better for our team, customers and the planet.
Boston is now 25 soulful cafes serving the best in breakfast, brunch, and lunch and our coffee is another level. We want our cafes to be the best place to work in hospitality, which means we need a fantastic team who share our values to get there
What you\'ll be doing…
As a shift leader of our beautiful cafes, you are the expert of running a great shift for your team and your customers. Balance between the right team doing the right things and recognising where you need to be at the perfect moments. You are a champion of your community, recognise your customers and working in partnership with them, allowing our spaces to be used as hubs. Our cafes are firm favourites in the communities they sit in, from baby yoga to open mic nights to turning our café in to the Hip Hop café. We are all about being the inclusive space for everyone who has a love of coffee and fresh ethical food.
Your team, well that\'s where it is at. You will be a hospitality champion, building confidence through fantastic training and coaching. You will also be determined in your own development, focused on the next step in your career.
You support your café team but also your fellow leadership team through great communication and feedback through asking great questions, and always have the team, customers and planet at the centre of every decision.
You\'ll be
Determined – We work hard towards our goals
Honest – We challenge and recognise each other
Empathetic – We support each other & our teams
Authentic – We are good humans with independent spirits
You\'ll get
- Christmas day and boxing day off (we are closed)
- Evenings off, we close our cafes at 5pm
- Up to 3% pension contributions
- Enhanced parental leave regardless of gender
- Cycle to work scheme
- 50% discount on food and drink
- Free food and coffee on shift
- Mental health support
- Personal development through qualifications and apprenticeships
- Recognition packages
Job Type: Permanent
Pay: Up to £12.46 per hour
Benefits:
- Cycle to work scheme
- Store discount
Experience:
- Supervising experience: 1 year (preferred)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Café Shift Leader in Castlereagh employer: Boston Tea Party
At Boston Tea Party, we pride ourselves on being more than just a café; we are a community hub dedicated to making a positive impact. Our vibrant work culture fosters personal growth through comprehensive training and development opportunities, while our commitment to sustainability and ethical practices resonates with our team and customers alike. With benefits like enhanced parental leave, a cycle to work scheme, and a focus on mental health support, we strive to create an inclusive and rewarding environment for all our employees.
StudySmarter Expert Advice🤫
We think this is how you could land Café Shift Leader in Castlereagh
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Boston Tea Party. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Boston Tea Party
Don't be shy about reaching out to Boston Tea Party directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Café Shift Leader in Castlereagh
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Boston Tea Party and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Boston Tea Party
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
