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For Companies At a Glance
- Tasks: Lead a vibrant café team, ensuring excellent service and community engagement.
- Company: Join Boston Tea Party, a quirky café chain with a mission for good.
- Benefits: Enjoy competitive pay, discounts, mental health support, and personal development opportunities.
- Why this job: Be part of a community-focused café that values inclusivity and sustainability.
- Qualifications: Experience in hospitality and team leadership is preferred.
- Other info: Flexible hours with evenings off and a fun, supportive work environment.
Café Shift Leader
Who we are…
Boston tea party began its soulful journey in the 90s as four quirky, independent cafes, then along came Sam Roberts, the CEO with a love for hospitality and a mission to prove that doing good is good for business. Sam has always challenged the norm and no more so than when challenging the industry on single use coffee cups and helping young adults in our communities to grow and flourish in hospitality via our Foundation, that\’s why everyone at Boston has the shared purpose of Making things better for our team, customers and the planet.
Boston is now 25 soulful cafes serving the best in breakfast, brunch, and lunch and our coffee is another level. We want our cafes to be the best place to work in hospitality, which means we need a fantastic team who share our values to get there
What you\’ll be doing…
As a shift leader of our beautiful cafes, you are the expert of running a great shift for your team and your customers. Balance between the right team doing the right things and recognising where you need to be at the perfect moments. You are a champion of your community, recognise your customers and working in partnership with them, allowing our spaces to be used as hubs. Our cafes are firm favourites in the communities they sit in, from baby yoga to open mic nights to turning our café in to the Hip Hop café. We are all about being the inclusive space for everyone who has a love of coffee and fresh ethical food.
Your team, well that\’s where it is at. You will be a hospitality champion, building confidence through fantastic training and coaching. You will also be determined in your own development, focused on the next step in your career.
You support your café team but also your fellow leadership team through great communication and feedback through asking great questions, and always have the team, customers and planet at the centre of every decision.
You\’ll be
Determined – We work hard towards our goals
Honest – We challenge and recognise each other
Empathetic – We support each other & our teams
Authentic – We are good humans with independent spirits
You\’ll get
- Christmas day and boxing day off (we are closed)
- Evenings off, we close our cafes at 5pm
- Up to 3% pension contributions
- Enhanced parental leave regardless of gender
- Cycle to work scheme
- 50% discount on food and drink
- Free food and coffee on shift
- Mental health support
- Personal development through qualifications and apprenticeships
- Recognition packages
Job Type: Permanent
Pay: Up to £12.46 per hour
Benefits:
- Cycle to work scheme
- Store discount
Experience:
- Supervising experience: 1 year (preferred)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Café Shift Leader employer: Boston Tea Party
Contact Detail:
Boston Tea Party Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café Shift Leader
✨Tip Number 1
Get to know the café culture! Spend some time in the cafes you’re interested in. Chat with the staff, soak up the vibe, and show genuine interest in what they do. This will help you stand out when you apply through our website.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. Ask them about their experiences and share your passion for hospitality. This could give you an edge when it comes to landing that shift leader role.
✨Tip Number 3
Prepare for the interview by thinking about how you can embody our values. Be ready to discuss how you’ve supported teams in the past and how you can contribute to making things better for everyone at Boston.
✨Tip Number 4
Show off your leadership skills! During the interview, share specific examples of how you’ve trained or coached team members. Highlight your ability to create an inclusive environment, as this is key to being a successful shift leader.
We think you need these skills to ace Café Shift Leader
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for hospitality shine through! Share experiences that highlight your commitment to creating great customer experiences and how you embody the values we cherish at Boston.
Tailor Your Application: Make sure to customise your application for the Café Shift Leader role. Highlight relevant experience in managing teams and running shifts, and don’t forget to mention any community engagement initiatives you've been part of!
Be Authentic: We value authenticity, so be yourself in your application! Share your unique story and what makes you a good fit for our quirky café culture. We want to know the real you!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team.
How to prepare for a job interview at Boston Tea Party
✨Know the Company’s Values
Before your interview, take some time to really understand Boston Tea Party's mission and values. They’re all about making things better for the team, customers, and the planet. Show that you resonate with this ethos and can contribute to their community-focused approach.
✨Demonstrate Your Leadership Skills
As a Café Shift Leader, you'll need to showcase your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved team performance. Be ready to discuss how you can build confidence in your team through training and coaching.
✨Engage with the Community Aspect
Boston Tea Party prides itself on being a hub for the community. Think of ways you can enhance customer engagement and create inclusive spaces. Bring ideas to the table during your interview about how you could organise events or activities that resonate with the local community.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions that show your interest in the role and the company. Ask about their approach to sustainability, how they support staff development, or what a typical day looks like for a shift leader. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.