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- Tasks: Support inventory management and analyse data to optimise processes.
- Company: Join a leading company focused on customer care and innovation.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Why this job: Make a difference in inventory management while developing valuable skills.
- Qualifications: 3 years in supply chain, strong Excel skills, and a customer-centric mindset.
- Other info: Dynamic role with a focus on continuous improvement and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Support inventory management activities (count schedule, tools and progress monitoring); Process and analyse cycle count data leveraging company tools, Microsoft Excel and ERP system; Create, maintain and share ad hoc reporting on expiry scrap, inventory discrepancies and optimization programs; Monitor relevant KPIs; Support and guide new product launches and transitions; Support roll-out and adoption of existing and new field inventory management tools; Analyse field inventory landscape - identify priorities and opportunities for optimal balance between required service and cost (expiry scrap, inventory levels); Build relationship with divisional business unit managers, hospital staff and other functional stakeholders; Ensure compliance to company policies; Process orders coming in via fax, e-mail or telephone and for customers according to specific requirements. Monitor the complete delivery processes (e.g. Distribution Center and/or carrier). Handle service complaints from customers and/or sales representatives.
Requirements:
- At least 3 years of experience in supply chain environment or similar role.
- Attention to detail.
- Analytical approach.
- Solid Excel knowledge.
- SAP user.
- Customer centric.
- Willing to drive continuous improvement.
- Highly adaptable, flexible and willing to accept new ideas, processes and tools.
- PowerPoint, Tableau, other DB and reporting tool knowledge is a preferred qualification.
Customer Care Representative, Field Inventory Management in Hemel Hempstead employer: Boston Scientific
Contact Detail:
Boston Scientific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Representative, Field Inventory Management in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in supply chain or customer care. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal coffee chat, bring along examples of your work. Think reports you've created or data analyses that highlight your Excel prowess.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly through our website and express your interest. Sometimes, the best opportunities come from showing initiative.
✨Tip Number 4
Prepare for interviews by understanding the company’s inventory management tools and processes. Brush up on your knowledge of SAP and Excel, and be ready to discuss how you can drive continuous improvement in their operations.
We think you need these skills to ace Customer Care Representative, Field Inventory Management in Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in supply chain and customer care. We want to see how your skills match the job description, so don’t be shy about showcasing your analytical approach and Excel prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Care Representative role. Mention your adaptability and willingness to embrace new tools and processes – we love that!
Showcase Your Attention to Detail: In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Boston Scientific
✨Know Your Inventory Management Basics
Make sure you brush up on your inventory management knowledge, especially around cycle counts and ERP systems. Be ready to discuss how you've used tools like Microsoft Excel in past roles to analyse data and monitor KPIs.
✨Show Off Your Analytical Skills
Prepare examples that showcase your analytical approach. Think of times when you identified discrepancies or optimised processes. Being able to articulate these experiences will demonstrate your fit for the role.
✨Build Relationships
Since this role involves liaising with various stakeholders, think about how you’ve successfully built relationships in previous jobs. Be ready to share specific instances where your communication skills made a difference.
✨Embrace Continuous Improvement
Highlight your adaptability and willingness to embrace new ideas. Prepare to discuss how you've driven continuous improvement in your previous roles, whether through adopting new tools or refining existing processes.