At a Glance
- Tasks: Support clinical and technical needs in the South West UK, with travel for case support.
- Company: Join Boston Scientific, a leader in medical innovation dedicated to improving patient lives.
- Benefits: Enjoy remote work, career development, excellent training, and a supportive team culture.
- Why this job: Make a real impact in healthcare while working with cutting-edge technology and diverse teams.
- Qualifications: Clinical experience in Electrophysiology or Cardiac Rhythm Management is preferred; strong communication skills are essential.
- Other info: This role requires extensive travel and occasional weekend work based on customer needs.
The predicted salary is between 36000 - 60000 £ per year.
Additional Locations: United Kingdom-Southampton; United Kingdom-Bournemouth; United Kingdom-Bristol; United Kingdom-Exeter; United Kingdom-Plymouth; United Kingdom-Poole; United Kingdom-Portsmouth; United Kingdom-Taunton
Diversity – Innovation – Caring – Global Collaboration – Winning Spirit – High Performance
At Boston Scientific, we\’ll give you the opportunity to harness all that\’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we\’ll help you in advancing your skills and career. Here, you\’ll be supported in progressing – whatever your ambitions.
About the Role
The Field Clinical Specialist (FCS) provides field/remote clinical, technical and educational support to assigned accounts at a Territory, Regional, National or EMEA level.
Working with the electrophysiology (EP) portfolio, this role covers the South West UK with travel for case support as and when required by client needs. Work is driven by Customer demand and pre-planned support requirements, and the primary focus is with case support, using clinical expertise to influence Customer usage of the full portfolio.
This remote field-based role offers a permanent position and requires extensive travel across the South West UK (approx. four days per week).
Your responsibilities will include:
- Act as a primary resource for clinical support in the areas of case coverage and basic troubleshooting for company products.
- Work is driven by Customer demand and pre-planned support requirements and may require occasional weekend work.
- Attend cases in-person/remotely with our customers and advise physicians on clinical attributes/techniques associated with our products.
- Ensure timely collection and reporting of all required medical documentation pertaining to our procedural device operation.
- Support the team to achieve projected sales goals and increase sales revenues.
- Develop a deep understanding on the workflows and specificities of each hospital and business relationships with healthcare personnel (e.g. through informal conversation, meetings, participation in conferences) to make new contacts in hospital departments and to identify key decision makers.
- Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
- Record customer information and activities in company\’s CRM system: use the system as an alignment tool with other commercial roles.
- Provide education support on product usage and customer training.
- In this role, you will be responsible for the South West UK.
- This remote field-based role requires frequent weekly travel (approx. four days per week) based on customer needs.
- Occasional weekend work may be required based on customer needs.
What are we looking for in you:
- Clinical experience within Electrophysiology (EP) or Cardiac Rhythm Management (CRM), e.g., as a Field Clinical Specialist, Cardiac Physiologist, or similar.
- Successfully completed degree studies (or equivalent) within Biomedical Sciences or healthcare subject is beneficial.
- Strong communication skills.
- Can understand and communicate complex technical and clinical details.
- Can rapidly adapt to a very dynamic marketplace.
- Strong team player, collaborative, can build relationships and work cross-functionally.
- Self-motivated and can influence others.
- Flexible, adaptable but focused and persistent.
- Willing and can travel extensively as required by workload.
- Available for occasional weekend work.
What we can offer to you:
- Experience in a groundbreaking multinational company with attractive benefits.
- Inspirational colleagues and culture.
- Career development.
- Fast growing and innovative environment.
- A company team culture.
- International opportunities.
- Excellent training/development programs.
- A permanent position.
- A remote field-based role.
Want to see what a day in the life of a Field Clinical Specialist looks like? Watch the video below:
A Day in the Life | Marie, Field Clinical Specialist (youtube.com)
Requisition ID: 607423
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn\’t just business, it\’s personal. And if you\’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you! #J-18808-Ljbffr
Field Clinical Specialist, EP (South West UK) employer: Boston Scientific
Contact Detail:
Boston Scientific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Clinical Specialist, EP (South West UK)
✨Tip Number 1
Familiarise yourself with the electrophysiology (EP) portfolio and the specific products offered by Boston Scientific. Understanding the technical details and clinical applications of these products will help you engage more effectively during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the field of electrophysiology and cardiac rhythm management. Attend relevant conferences or workshops in the South West UK to meet potential colleagues and decision-makers, which can give you an edge when applying for the role.
✨Tip Number 3
Prepare to discuss your clinical experience and how it relates to the responsibilities of a Field Clinical Specialist. Be ready to share specific examples of how you've influenced customer usage of medical products or resolved complex issues in previous roles.
✨Tip Number 4
Showcase your adaptability and willingness to travel extensively. Since this role requires frequent travel across the South West UK, emphasising your flexibility and commitment to meeting customer needs will make you a more attractive candidate.
We think you need these skills to ace Field Clinical Specialist, EP (South West UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant clinical experience, particularly in Electrophysiology or Cardiac Rhythm Management. Use specific examples to demonstrate your skills and achievements that align with the responsibilities of a Field Clinical Specialist.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the healthcare industry and how your background makes you a perfect fit for supporting customers and influencing their usage of products.
Highlight Communication Skills: Since strong communication is key for this role, provide examples in your application that illustrate your ability to convey complex technical information clearly and effectively, both in writing and verbally.
Showcase Adaptability: Demonstrate your flexibility and adaptability in your application. Share experiences where you successfully navigated dynamic environments or responded to changing customer needs, as this is crucial for the role's demands.
How to prepare for a job interview at Boston Scientific
✨Showcase Your Clinical Expertise
Make sure to highlight your clinical experience in Electrophysiology or Cardiac Rhythm Management. Be prepared to discuss specific cases where you provided support and how your expertise influenced outcomes.
✨Demonstrate Strong Communication Skills
Since the role requires explaining complex technical details, practice articulating these concepts clearly. Use examples from your past experiences to illustrate how you've effectively communicated with healthcare professionals.
✨Emphasise Adaptability and Problem-Solving
The dynamic nature of the marketplace means you'll need to adapt quickly. Prepare to discuss situations where you've had to think on your feet and develop creative solutions to meet customer needs.
✨Build Rapport and Relationships
As a Field Clinical Specialist, building relationships is key. Think of ways you've successfully developed connections with healthcare personnel in previous roles and be ready to share those stories during the interview.