At a Glance
- Tasks: Lead quality field actions and drive process improvements across EMEA.
- Company: Join Boston Scientific, a leader in medical innovation and care.
- Benefits: Hybrid work model, competitive salary, and career advancement opportunities.
- Other info: Be part of a diverse team dedicated to improving patient lives globally.
- Why this job: Make a real impact on healthcare while developing your skills in a dynamic environment.
- Qualifications: 5-7 years in Quality System Management; strong collaboration and communication skills.
The predicted salary is between 60000 - 75000 £ per year.
Onsite Location(s): Hemel Hempstead, GB
Additional Locations: United Kingdom-Hemel Hempstead; Italy-Milan; Spain-Madrid
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
Background
We are seeking an additional resource to support Field Action execution and to drive ongoing FA related process improvement initiatives, within the European, Middle East and Africa (EMEA) Region.
Role Overview
The Quality System Specialist will play a pivotal role as a Regional Field Action Coordinator (RFAC), supporting the EMEA Field Action Process. This individual will be part of a dedicated team responsible for planning, executing, and closing field actions, as well as identifying and implementing process improvement initiatives in collaboration with impacted stakeholders.
This role involves close partnership with Global, Regional, and in-country Quality FA teams, as well as cross-functional stakeholders in Marketing, Regulatory Affairs, and Customer Care. Success in this position requires excellent interpersonal skills and stakeholder management experience, with a strong focus on process efficiency, while ensuring adherence to quality system requirements that meet Boston Scientific, customer, and regulatory expectations. This is a hybrid position, which means working three days from the office and two days from home.
Key Responsibilities
- Manage the EMEA Regional Field Action process execution steps in accordance with defined procedures.
- Collaborate with cross-functional teams (Regulatory, Quality, Customer Care) to ensure stakeholder understanding and expectations in relation to Field Action activities.
- Represent EMEA Quality Regional FA Team in cross-functional meetings and improvement workstreams.
- Support the execution of EMEA FA process improvement initiatives.
- Communicate effectively across all levels of the organisation, tailoring messaging to audience.
- Influence decision-making through clear articulation of risks, trade-offs, and business impact.
- Assist with audits and inspections related to field action processes.
- Ensure timely and accurate documentation of NCEP/CAPA investigations in accordance with established procedures in relation to the Field Action Process.
Qualifications & Requirements
- 5–7 years of experience in Quality System Management within the medical device or related industry.
- Knowledge of the Field Action execution process.
- Demonstrated ability to collaborate effectively in a global, matrixed organization.
- Experience leading cross-functional initiatives to completion.
- Ability to work independently, and within a team, in a dynamic environment.
- Strong interpersonal, communication, and influencing skills.
- Excellent decision-making, prioritization, problem-solving, and time management abilities.
- High sense of urgency and commitment to execution in a fast-paced setting.
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
EMEA Quality Field Action Lead Process Improvement in Hemel Hempstead employer: Boston Scientific Gruppe
At Boston Scientific, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters diversity, innovation, and collaboration. Located in Hemel Hempstead, our team enjoys a hybrid working model, access to cutting-edge tools and training, and ample opportunities for professional growth within the healthcare industry. Join us to make a meaningful impact while advancing your career in a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land EMEA Quality Field Action Lead Process Improvement in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to current employees at Boston Scientific on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Quality System Specialist role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the Field Action execution process. Be ready to discuss how your past experiences align with the responsibilities of the role, especially in managing cross-functional teams.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you’ve improved processes or tackled challenges in quality management. This will demonstrate your fit for the role and your proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Boston Scientific team.
We think you need these skills to ace EMEA Quality Field Action Lead Process Improvement in Hemel Hempstead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Quality System Management and Field Action processes. We want to see how your skills align with the role, so don’t hold back on showcasing relevant achievements!
Showcase Your Collaboration Skills:Since this role involves working closely with cross-functional teams, it’s essential to demonstrate your ability to collaborate effectively. Share examples of past experiences where you’ve successfully worked with diverse teams to achieve common goals.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to articulate your experiences and how they relate to the job. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at Boston Scientific Gruppe
✨Know Your Stuff
Make sure you understand the Field Action execution process inside out. Brush up on your knowledge of quality system management in the medical device industry, as this will be crucial for your role. Familiarise yourself with Boston Scientific's values and how they align with your own.
✨Showcase Your Collaboration Skills
Since this role involves working closely with cross-functional teams, be prepared to discuss your experience in collaborating with various stakeholders. Share specific examples of how you've successfully managed relationships and influenced decision-making in previous roles.
✨Demonstrate Problem-Solving Abilities
Highlight your problem-solving skills by discussing past challenges you've faced in quality management. Be ready to explain how you approached these issues, the solutions you implemented, and the outcomes. This will show your potential employer that you can handle the dynamic environment of the role.
✨Communicate Effectively
Practice tailoring your communication style to different audiences. During the interview, demonstrate your ability to articulate complex ideas clearly and concisely. This is especially important for influencing stakeholders and ensuring everyone is on the same page regarding field action activities.
