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For Companies At a Glance
- Tasks: Manage inventory, process orders, and analyse data to optimise operations.
- Company: Join Boston Scientific, a leader in health innovation with a diverse team.
- Benefits: Enjoy an attractive benefits package and hybrid working options.
- Why this job: Make a real impact in healthcare while developing your skills in a supportive environment.
- Qualifications: 3 years in supply chain, strong Excel skills, and a customer-centric mindset.
- Other info: Fast-paced, innovative culture with international opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
Onsite Location(s): Hemel Hempstead, GB
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
Purpose Statement
The Field Inventory Specialist will be responsible for processing Capital Equipment orders, monitor and reconcile cycle counts of hospital consigned and sales rep assigned inventory. They will also liaise with Sales teams to ensure compliance with company policies is met and KPIs are reached.
Key Responsibilities
- Support inventory management activities (count schedule, tools and progress monitoring);
- Process and analyse cycle count data leveraging company tools, Microsoft Excel and ERP system;
- Create, maintain and share ad hoc reporting on expiry scrap, inventory discrepancies and optimization programs;
- Support and guide new product launches and transitions;
- Support roll‑out and adoption of existing and new field inventory management tools;
- Analyse field inventory landscape – identify priorities and opportunities for optimal balance between required service and cost (expiry scrap, inventory levels);
- Build relationship with divisional business unit managers, hospital staff and other functional stakeholders;
- Ensure compliance to company policies;
- Process orders coming in via fax, e‑mail or telephone and for customers according to specific requirements;
- Monitor the complete delivery processes (e.g. Distribution Center and/or carrier);
- Handle service complaints from customers and/or sales representatives.
What are we looking for in you?
- At least 3 years of experience in supply chain environment or similar role.
- Analytical approach.
- Solid Excel knowledge.
- SAP user.
- Customer centric.
- Willing to drive continuous improvement.
- Highly adaptable, flexible and willing to accept new ideas, processes and tools.
- PowerPoint, Tableau, other DB and reporting tool knowledge is a preferred qualification.
What we can offer to you
- Attractive benefits package.
- Inspirational colleagues and culture.
- Fast growing and innovative environment.
- A team-oriented company culture.
- International opportunities.
Customer Care Representative, Field Inventory Management (12-month FTC) in Hemel Hempstead employer: Boston Scientific Gruppe
Contact Detail:
Boston Scientific Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Representative, Field Inventory Management (12-month FTC) in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to current employees at Boston Scientific on LinkedIn or through mutual connections. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Boston Scientific loves diversity and innovation, so think about how your experiences align with these themes and be ready to share!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to customer care and inventory management. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Customer Care Representative, Field Inventory Management (12-month FTC) in Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Customer Care Representative. Highlight your experience in supply chain management and any relevant skills, like your solid Excel knowledge and customer-centric approach. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Don’t forget to mention your analytical skills and adaptability – we love those qualities!
Showcase Your Achievements: When detailing your experience, focus on specific achievements rather than just duties. Did you drive any optimisation programs or improve processes? Share those successes with us, as they demonstrate your impact and potential!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Boston Scientific Gruppe
✨Know Your Stuff
Make sure you brush up on your knowledge of inventory management and supply chain processes. Familiarise yourself with the tools mentioned in the job description, like Microsoft Excel and SAP. Being able to discuss how you've used these tools in past roles will show you're ready to hit the ground running.
✨Show Your Analytical Skills
Prepare to demonstrate your analytical approach during the interview. Think of specific examples where you've processed data or driven optimisation programs. This could be through previous jobs or projects. The more concrete examples you can provide, the better!
✨Customer-Centric Mindset
Since this role involves liaising with sales teams and handling service complaints, it's crucial to showcase your customer-centric attitude. Be ready to share instances where you've gone above and beyond for a customer or resolved a tricky situation effectively.
✨Be Adaptable
The job requires flexibility and a willingness to embrace new ideas and processes. Prepare to discuss how you've adapted to changes in your previous roles. Highlight any experiences where you successfully implemented new tools or processes, as this will resonate well with the company's values.