At a Glance
- Tasks: Support clinical and technical needs in the electrophysiology field across South West UK.
- Company: Join Boston Scientific, a leader in medical innovation dedicated to improving patient lives.
- Benefits: Enjoy remote work, excellent training, and international opportunities in a supportive team culture.
- Why this job: Make a real impact in healthcare while developing your skills in a dynamic environment.
- Qualifications: Clinical experience in Electrophysiology or related fields; degree in Biomedical Sciences is a plus.
- Other info: This role requires extensive travel and occasional weekend work based on customer needs.
The predicted salary is between 36000 - 60000 £ per year.
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Field Clinical Specialist, EP (South West UK)
Work mode: Field Based
Territory: United Kingdom
Additional Locations: United Kingdom-Southampton; United Kingdom-Bournemouth; United Kingdom-Bristol; United Kingdom-Exeter; United Kingdom-Plymouth; United Kingdom-Poole; United Kingdom-Portsmouth; United Kingdom-Taunton
Diversity – Innovation – Caring – Global Collaboration – Winning Spirit – High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
About the Role
The Field Clinical Specialist (FCS) provides field/remote clinical, technical and educational support to assigned accounts at a Territory, Regional, National or EMEA level.
Working with the electrophysiology (EP) portfolio, this role covers the South West UK with travel for case support as and when required by client needs. Work is driven by Customer demand and pre-planned support requirements, and the primary focus is with case support, using clinical expertise to influence Customer usage of the full portfolio.
This remote field-based role offers a permanent position and requires extensive travel across the South West UK (approx. four days per week).
Your responsibilities will include:
- Act as a primary resource for clinical support in the areas of case coverage and basic troubleshooting for company products.
- Work is driven by Customer demand and pre-planned support requirements and may require occasional weekend work.
- Attend cases in-person/remotely with our customers and advise physicians on clinical attributes/techniques associated with our products.
- Ensure timely collection and reporting of all required medical documentation pertaining to our procedural device operation.
- Support the team to achieve projected sales goals and increase sales revenues.
- Develop a deep understanding on the workflows and specificities of each hospital and business relationships with healthcare personnel (e.g. through informal conversation, meetings, participation in conferences) to make new contacts in hospital departments and to identify key decision makers.
- Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
- Record customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.
- Provide education support on product usage and customer training.
- In this role, you will be responsible for the South West UK.
- This remote field-based role requires frequent weekly travel (approx. four days per week) based on customer needs.
- Occasional weekend work may be required based on customer needs.
What are we looking for in you:
- Clinical experience within Electrophysiology (EP) or Cardiac Rhythm Management (CRM), e.g., as a Field Clinical Specialist, Cardiac Physiologist, or similar.
- Successfully completed degree studies (or equivalent) within Biomedical Sciences or healthcare subject is beneficial.
- Can understand and communicate complex technical and clinical details.
- Can rapidly adapt to a very dynamic marketplace.
- Strong team player, collaborative, can build relationships and work cross-functionally.
- Self-motivated and can influence others.
- Flexible, adaptable but focused and persistent.
- Willing and can travel extensively as required by workload.
- Available for occasional weekend work.
What we can offer to you:
- Experience in a groundbreaking multinational company with attractive benefits.
- Inspirational colleagues and culture.
- Fast growing and innovative environment.
- A company team culture.
- International opportunities.
- Excellent training/development programs.
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
Job Segment: CRM, Electrophysiology, Medical Research, Clinical Research, Technical Support, Technology, Healthcare
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Field Clinical Specialist, EP (South West UK) employer: Boston Scientific Gruppe
Contact Detail:
Boston Scientific Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Clinical Specialist, EP (South West UK)
✨Tip Number 1
Familiarise yourself with the electrophysiology (EP) portfolio and the specific products offered by Boston Scientific. Understanding the technical details and clinical applications of these products will help you engage more effectively during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the field of electrophysiology and cardiac rhythm management. Attend relevant conferences or local meet-ups to connect with potential colleagues and decision-makers, which can give you insights into the role and the company culture.
✨Tip Number 3
Prepare to discuss your clinical experience and how it relates to the responsibilities of a Field Clinical Specialist. Be ready to share specific examples of how you've influenced customer usage of medical products or resolved complex issues in a clinical setting.
✨Tip Number 4
Showcase your adaptability and willingness to travel extensively. Since this role requires frequent travel across the South West UK, emphasise your flexibility and past experiences that demonstrate your ability to manage a dynamic workload effectively.
We think you need these skills to ace Field Clinical Specialist, EP (South West UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant clinical experience in Electrophysiology or Cardiac Rhythm Management. Use specific examples that demonstrate your ability to provide technical and educational support.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the healthcare industry. Mention how your skills align with the responsibilities outlined in the job description, particularly your ability to influence customer usage and support sales goals.
Showcase Your Problem-Solving Skills: Provide examples in your application of how you've successfully addressed complex customer needs or complaints in previous roles. Highlight your creative solutions and collaboration with cross-functional teams.
Highlight Your Adaptability: Given the dynamic nature of the role, emphasise your flexibility and willingness to travel extensively. Share experiences where you adapted quickly to changing circumstances or customer demands.
How to prepare for a job interview at Boston Scientific Gruppe
✨Showcase Your Clinical Expertise
Make sure to highlight your clinical experience in Electrophysiology or Cardiac Rhythm Management. Be prepared to discuss specific cases where you provided support and how your expertise influenced outcomes.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled complex customer needs or complaints in the past. This role requires creative solutions, so think of instances where you successfully resolved issues or improved processes.
✨Understand the Company Culture
Familiarise yourself with Boston Scientific's values and mission. Show that you align with their commitment to innovation and patient care by discussing how your personal values resonate with theirs.
✨Prepare for Travel and Flexibility Questions
Since this role involves extensive travel and occasional weekend work, be ready to discuss your availability and willingness to adapt to changing schedules. Highlight any previous experiences that demonstrate your flexibility.