At a Glance
- Tasks: Lead quality field actions and drive process improvements across EMEA.
- Company: Join Boston Scientific, a leader in medical innovation and care.
- Benefits: Hybrid work model, career development, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth in a global company.
- Why this job: Make a real impact on healthcare while advancing your skills.
- Qualifications: 5-7 years in Quality System Management and strong collaboration skills.
The predicted salary is between 50000 - 65000 £ per year.
Onsite Location(s): Hemel Hempstead, GB
Additional Locations: United Kingdom-Hemel Hempstead; Italy-Milan; Spain-Madrid
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
Background
We are seeking an additional resource to support Field Action execution and to drive ongoing FA related process improvement initiatives, within the European, Middle East and Africa (EMEA) Region.
Role Overview
The Quality System Specialist will play a pivotal role as a Regional Field Action Coordinator (RFAC), supporting the EMEA Field Action Process. This individual will be part of a dedicated team responsible for planning, executing, and closing field actions, as well as identifying and implementing process improvement initiatives in collaboration with impacted stakeholders.
This role involves close partnership with Global, Regional, and in-country Quality FA teams, as well as cross-functional stakeholders in Marketing, Regulatory Affairs, and Customer Care. Success in this position requires excellent interpersonal skills and stakeholder management experience, with a strong focus on process efficiency, while ensuring adherence to quality system requirements that meet Boston Scientific, customer, and regulatory expectations.
This is a hybrid position, which means working three days from the office and two days from home.
Key Responsibilities
- Manage the EMEA Regional Field Action process execution steps in accordance with defined procedures.
- Collaborate with cross-functional teams (Regulatory, Quality, Customer Care) to ensure stakeholder understanding and expectations in relation to Field Action activities.
- Represent EMEA Quality Regional FA Team in cross-functional meetings and improvement workstreams.
- Support the execution of EMEA FA process improvement initiatives.
- Communicate effectively across all levels of the organisation, tailoring messaging to audience.
- Influence decision-making through clear articulation of risks, trade-offs, and business impact.
- Assist with audits and inspections related to field action processes.
- Ensure timely and accurate documentation of NCEP/CAPA investigations in accordance with established procedures in relation to the Field Action Process.
Qualifications & Requirements
- 5–7 years of experience in Quality System Management within the medical device or related industry.
- Knowledge of the Field Action execution process.
- Demonstrated ability to collaborate effectively in a global, matrixed organization.
- Experience leading cross-functional initiatives to completion.
- Ability to work independently, and within a team, in a dynamic environment.
- Strong interpersonal, communication, and influencing skills.
- Excellent decision-making, prioritization, problem-solving, and time management abilities.
- High sense of urgency and commitment to execution in a fast-paced setting.
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
EMEA Quality Field Action Lead Process Improvement employer: Boston Scientific Gruppe
At Boston Scientific, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters diversity, innovation, and collaboration. Located in Hemel Hempstead, our team enjoys a hybrid working model, access to cutting-edge tools and training, and ample opportunities for professional growth within the healthcare sector. Join us to make a meaningful impact on patient lives while advancing your career in a supportive environment that values your ambitions.
StudySmarter Expert Advice🤫
We think this is how you could land EMEA Quality Field Action Lead Process Improvement
✨Tip Number 1
Network like a pro! Reach out to current employees at Boston Scientific on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for those interviews by practising common questions related to quality systems and process improvement. We recommend using the STAR method to structure your answers – it’s all about showcasing your experience effectively!
✨Tip Number 3
Show off your skills during the interview! Bring examples of past projects where you improved processes or collaborated with cross-functional teams. This will demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role and highlighting a key point from your conversation can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace EMEA Quality Field Action Lead Process Improvement
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Quality System Management and Field Action processes. We want to see how your skills align with the role, so don’t hold back on showcasing relevant achievements!
Showcase Your Collaboration Skills:Since this role involves working closely with cross-functional teams, it’s essential to demonstrate your ability to collaborate effectively. Share examples of past experiences where you’ve successfully worked with diverse teams to achieve common goals.
Communicate Clearly:Effective communication is key in this position. When writing your application, ensure that your messaging is clear and tailored to the audience. We appreciate candidates who can articulate their thoughts well, especially when discussing risks and impacts.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Boston Scientific Gruppe
✨Know Your Quality Systems
Make sure you brush up on your knowledge of quality system management, especially in the medical device industry. Be ready to discuss specific processes and how you've improved them in past roles. This will show that you understand the nuances of the Field Action execution process.
✨Showcase Your Collaboration Skills
Since this role involves working with cross-functional teams, prepare examples of how you've successfully collaborated with different departments. Highlight any initiatives where you led a team or influenced decision-making, as this will demonstrate your ability to work effectively in a matrixed organisation.
✨Communicate Clearly
Practice articulating complex ideas simply and clearly. You’ll need to tailor your messaging for various stakeholders, so think about how you can convey risks and trade-offs in an engaging way. Consider doing mock interviews to refine your communication style.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss specific challenges you've faced in previous roles and how you approached solving them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on your decision-making and prioritisation skills in fast-paced environments.
