At a Glance
- Tasks: Support Sales and Marketing teams with operational, logistical, and administrative tasks.
- Company: Join Boston Scientific, a leader in innovative medical solutions.
- Benefits: Attractive benefits, inclusive culture, and excellent training opportunities.
- Other info: Hybrid working setup with international career opportunities.
- Why this job: Make a real difference in patients' lives while growing your career.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 32000 - 35000 £ per year.
Boston Scientific transforms lives through innovative medical solutions that improve the health of more than 48 million patients around the world each year. We’re at the forefront of the medical device industry – leading and evolving healthcare to address unmet and emerging patient needs. Our culture powers our performance, and we turn our shared vision into value through the contribution of more than 59,000 colleagues worldwide.
Your strong organizational skills, proactive mindset, and customer-focused approach will make you a key partner to our Sales and Marketing teams. Your ability to coordinate complex activities, build effective stakeholder relationships, and drive operational excellence will help our commercial teams succeed while ensuring the highest standards of compliance and service delivery.
If you're looking to join a fast-paced, collaborative, and purpose-driven environment, consider becoming part of our high-performing team.
Purpose Statement
The role of the Business Support Partner, UK & Ireland is to provide end-to-end operational, logistical, and administrative support to the UK & Ireland commercial organization. Acting as a trusted business partner and primary point of contact for internal stakeholders and external partners, the Business Support Partner ensures the seamless planning and execution of meetings, events, trainings, compliance-related activities, and business processes. The purpose of this role is to enable commercial effectiveness by delivering outstanding customer service, ensuring compliance with company policies and procedures, and supporting the successful execution of business initiatives across the UK & Ireland region.
Location: Hemel Hempstead (Hybrid working setup, including 2 days of remote working per week)
Key Responsibilities
- Serves as the primary point of contact for the UK & Ireland Sales and Marketing teams, providing operational, administrative, and compliance support while building strong partnerships with internal and external stakeholders.
- Leads the planning, coordination, and execution of meetings, trainings, events, congresses, and HCP-related activities, ensuring excellent customer service and full compliance with company policies and procedures.
- Manages key business processes including Internal Request Forms (IRFs), Purchase Requisitions (PRs), Purchase Orders (POs), invoice processing, budget tracking, and vendor coordination to support the effective operation of the commercial organization.
- Provides end-to-end logistical and administrative support, including documentation, reporting, scheduling, travel coordination, stakeholder communications, and contract administration.
- Collaborates with UK & Ireland, EMEA, and Global teams on cross-functional initiatives, business projects, and continuous improvement activities that enhance operational effectiveness and customer experience.
- Ensures adherence to quality, regulatory, and healthcare compliance requirements, including supporting audit-related activities and maintaining accurate records within company systems.
- Acts as a trusted business partner, proactively identifying opportunities to streamline processes, improve efficiencies, and deliver value to internal and external customers.
What are we looking for in you?
- A passion for delivering exceptional customer service and business support
- Strong organizational and project coordination skills
- Ability to manage multiple priorities and stakeholders in a fast-paced environment
- Excellent communication and relationship-building capabilities
- A proactive, solutions-oriented mindset
- A precise focus on detail, combined with a strong commitment to upholding compliance standards
- Growth mentality and desire to continuously learn and develop
- Ability to work independently while collaborating effectively across teams
- Patient-focused mindset and commitment to Boston Scientific's values
What we can offer you
- Attractive benefits package
- Inspirational colleagues and inclusive culture
- Fast-growing and innovative environment
- A team-oriented company culture
- International career opportunities
- Excellent training and development programs
- The opportunity to make a meaningful difference in patients' lives
Boston Scientific is an equal employment opportunity employer. We do not and will not make any personnel decisions (including recruiting, hiring, job assignments, and promotions) based on age, color, national origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity or expression, genetic information, marital status, veteran status, or any other characteristic protected by law.
Business Support Partner, UK & Ireland employer: Boston Scientific Gruppe
Boston Scientific is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the healthcare sector. With a strong focus on employee growth, you will have access to mentorship opportunities and the chance to lead impactful projects that improve patient outcomes across the UK and Ireland. Join us to be part of a team that values your contributions and supports your professional development in a meaningful way.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Partner, UK & Ireland
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Boston Scientific Gruppe.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Boston Scientific Gruppe.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Boston Scientific Gruppe, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Business Support Partner, UK & Ireland
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Boston Scientific Gruppe.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Boston Scientific Gruppe.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Boston Scientific Gruppe. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Boston Scientific Gruppe. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Boston Scientific Gruppe
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Boston Scientific Gruppe’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
