Assistant General Manager in Kingston upon Thames

Assistant General Manager (AGM)

Assistant General Managers at Canada’s leading casual dining restaurant, Boston Pizza, oversee the daily operations of the restaurant. Responsibilities include training, development, staffing, scheduling, and performance management of the Front of House team members. The Assistant General Manager ensures our guests and team members have an excellent Boston Pizza experience from start to finish. They demonstrate outstanding leadership, champion a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

• Oversee daily restaurant operations.
• Train, develop, and manage Front of House team members.
• Schedule staff and manage performance.
• Ensure guests receive an excellent experience.
• Promote a safe and fun work environment.
• Support and contribute to workplace culture.

Success Qualities

• Leads by example and works alongside their team members.
• Achieves goals through strong organizational skills and effective time management.
• Builds relationships by finding common ground and working cohesively with all team members.
• Committed to championing the ‘Foundations of Hospitality,’ Boston Pizza’s Brand Standards and Food Safety.
• Communicates effectively, sharing goals, challenges, and coaching the team on progress.
• Maintains a positive composure and thrives in a fast‑paced environment.
• Is driven by professional development opportunities and is consistently seeking new learning and skill‑building moments.