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- Tasks: Lead the Front of House team and ensure an exceptional guest experience.
- Company: Join Boston Pizza, a top casual dining restaurant in Canada with over 50 years of excellence.
- Benefits: Enjoy flexible scheduling, career growth opportunities, and a supportive work culture.
- Why this job: Be part of a fun, dynamic team that values your feedback and fosters professional development.
- Qualifications: Strong leadership skills, a passion for hospitality, and a commitment to teamwork are essential.
- Other info: Participate in community initiatives and access mentorship programs to enhance your career.
The predicted salary is between 21600 - 36000 £ per year.
A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.
Why Is BP A Great Place To Work?
- What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance.
- Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office.
- Build relationships and give back to your local community through the Boston Pizza Scholarship Program.
- Management Training Programs, Leadership Development Sessions and access to dynamic mentorship programs and initiatives.
- A respectful culture and work environment where your feedback matters.
- Fantastic reward and recognition programs.
What does a successful Front of House Manager look like?
- Leads by example and works 'Shoulder to Shoulder' with team members and coaches in the moment.
- Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments.
- Achieves goals through strong organizational skills and effective time management.
- Builds relationships by finding common ground and working cohesively with all team members.
- Committed to championing the 'Foundations of Hospitality,' Boston Pizza's Brand Standards and Food Safety.
- Effectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progress.
- Maintains a positive composure and thrives in a fast-paced environment.
Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!
Front of House Manager employer: Boston Pizza International, Inc. (Calgary)
Contact Detail:
Boston Pizza International, Inc. (Calgary) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager
✨Tip Number 1
Familiarise yourself with Boston Pizza's brand values and culture. Understanding their commitment to hospitality and community will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Boston Pizza. They can provide valuable insights into the company culture and what it takes to succeed as a Front of House Manager.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams in fast-paced environments. Highlight your leadership style and how you foster a positive work atmosphere, as this is crucial for the role.
✨Tip Number 4
Showcase your commitment to professional development. Mention any relevant training or certifications you've completed that demonstrate your dedication to improving your skills and contributing to the team.
We think you need these skills to ace Front of House Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, particularly in roles that involve training and leading teams. Use specific examples that demonstrate your leadership skills and ability to create a positive work environment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your commitment to providing excellent guest experiences. Mention how your values align with Boston Pizza's culture and how you can contribute to their team.
Showcase Leadership Experience: Emphasise any previous roles where you led a team or managed operations. Highlight your ability to coach and develop staff, as well as your experience in maintaining high standards of service and food safety.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a Front of House Manager role.
How to prepare for a job interview at Boston Pizza International, Inc. (Calgary)
✨Show Your Leadership Skills
As a Front of House Manager, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've successfully led a team in the past, highlighting your approach to coaching and supporting team members.
✨Emphasise Teamwork
Boston Pizza values a cohesive work environment. During the interview, discuss your experiences in building relationships with colleagues and how you foster collaboration among team members to achieve common goals.
✨Highlight Your Organisational Skills
Effective time management and strong organisational skills are key for this role. Be ready to provide specific instances where you've successfully managed multiple tasks or projects simultaneously, ensuring smooth operations.
✨Demonstrate Your Commitment to Hospitality
Understanding and championing the 'Foundations of Hospitality' is essential. Prepare to talk about what excellent customer service means to you and how you've gone above and beyond to enhance guest experiences in previous roles.
