Senior Medical Secretary - Head and Neck Surgery

Under general supervision, provides secretarial support for the department, including word-processing, medical transcription, and miscellaneous secretarial support duties as described under Principal Duties and Responsibilities.

Education: High School Diploma or equivalent.

Licensures/Certifications: N/A

Experience: 3 years experience (Additional education beyond high school may be substituted for experience).

Skills:

• Knowledge in medical terminology
• General knowledge of office practices, procedures, and equipment; of business English, spelling, punctuation grammar and arithmetic.
• Skill in using a variety of office software applications, such as word processing, spreadsheets, presentation packages, and databases applications to produce documents.
• Skill in understanding and following oral and written instructions and in communicating effectively both orally and in writing.
• Skill in proofing office correspondence, forms, and other work product for typographical errors, spelling, grammar, and punctuation.
• Skill in performing basic arithmetic calculations.
• Skill in accurate alphabetical and numeric filing.

Principal Duties and Responsibilities:

• Types letters, reports, forms, correspondence, diagnostic test results, patient histories and notes from machine dictation or rough draft where appropriate. Assembles and maintains files for all patients according to procedure and updates records and files for current patients. Pulls and prepares patient chart for appointments.
• Schedules, confirms, and coordinates patient appointments. Prepares and prints daily patient schedule and distributes to appropriate personnel. Mails patient appointment reminders and calls patient prior to appointment to confirm. Pre-registers all patients and verifies authorization of patient testing orders and insurance coverage. Checks in patients upon arrival.
• Completes patient appointment verification calls, including patient travel screen questionnaire and creates patient file. Orders office supplies.
• Pre-registration of patients, orders supplies.
• Participates in staff orientation and education.

All roles must demonstrate GBMC Values:

• Respect: I will treat everyone with courtesy. I will foster a healing environment.
• Excellence: I will strive for superior performance in every aspect of my work. I will recognise and celebrate the accomplishments of others.
• Accountability: I will be professional in the way I act, look and speak. I will take ownership to solve problems.
• Teamwork: I will be engaged and collaborative. I will keep people informed.
• Ethical Behavior: I will always act with honesty and integrity. I will protect the patient.
• Results: I will set goals and measure outcomes that support organisational goals. I will give and accept help to achieve goals.

Pay Range: $19.92 - $29.87. Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organisational needs.

Equal Employment Opportunity: GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Situated in scenic Towson, GBMC represents more than just a hospital; it's a legacy of over 60 years in premier healthcare. Our beautiful suburban campus is home to a facility with over 250 beds, 23,000 admissions, and 52,000 emergency room visits each year. GBMC is currently seeking talented, compassionate employees to support patients of the communities we serve. GBMC has also been named “best place to work!”

What We Offer:

• Competitive salary and generous paid time off
• Free parking
• Monthly MTA bus pass subsidy-85% paid by GBMC if applicable
• Company subsidised onsite fitness and wellness center if applicable
• Pre-paid tuition to pursue professional development, additional certifications, and degree programmes
• Comprehensive health, dental, and vision coverage
• 401 (a) and 403 (b) retirement savings plan