At a Glance
- Tasks: Join our team to prepare and serve quality food while ensuring a clean environment.
- Company: Be part of a hospital dedicated to patient satisfaction and community service.
- Benefits: Enjoy flexible per diem shifts, including evenings and weekends, with training provided.
- Why this job: Make a real impact on patient care and enjoy a supportive team culture.
- Qualifications: High school diploma or GED preferred; no experience necessary as training is available.
- Other info: This role requires effective communication and adherence to sanitation standards.
Contributes to the Hospital's mission by supporting the efforts of the food service/dietary teams to produce and distribute quality food to our patients and the communities we serve. This position will have an impact on patient, employee and visitor satisfaction by providing superior customer service in a clean safe environment.
Job Relationships: Supervised and reportable to Food Operations Management Team
Responsibilities/Essential Functions:
- Must be able to effectively communicate with patients, visitors and other hospital staff.
- Assembles attractive daily menu items, accommodating diet restrictions, allergies, and ethnic preferences as noted by the Dietary Order.
- Accommodates customer requests within nutrition guidelines.
- Maintains tray-line standards to ensure that patient trays are accurate, timely and of good quality.
- Ensures the maintenance of proper food temperatures and storage.
- May serve food in Cafeteria and assist in any preparation need for retail menus.
- Must follow cash and credit handling procedures when assigned to register area.
- Produces and portions products according to established par levels, utilizing recipes or directions to meet established standards.
- Has working knowledge of diet principles.
- Cleans and sanitizes equipment and utensils as directed.
- Maintains effective and efficient communication with all personnel and patients to ensure the smooth operation of the kitchen.
- Accurately inventories, cleans, rotates stock and discards outdated items, restocks and wipes out refrigerators, records temperatures to ensure sanitation standards.
- Receives and dates shipment for storage.
- Completes all dish-room functions accurately and in a timely way to ensure the proper sanitation of all dishes.
- Completes all functions in the dish-room to ensure that all dishes are washed by 10:30 AM, 3:00 PM, and 7:00 PM.
- Follows established sanitation guidelines to ensure a clean and safe work environment.
- Adheres to sanitation guidelines to prevent food borne illness and possible spread of infection.
- Maintains a "CLEAN AS YOU GO" policy using prescribed methods as demonstrated by a clean and neat work area.
- Uses proper hand washing techniques.
- Covers, labels and dates food in the appropriate containers.
- Utilizes and stores cleaning agents properly.
- Attends all employee meetings and in-services as scheduled by the supervisor.
Responsibilities/Non-Essential Functions:
- Appropriate dishes, bowls, cups and utensils are used for serving food to ensure attractiveness and correct portion sizes.
- Station is refilled with food or beverages as necessary in a quick and accurate fashion.
- Coffee and iced tea is brewed according to standards and served in appropriate mugs.
- Bring questions referring to diets to management for resolution.
- Refers all patientsβ and customer questions to appropriate personnel.
- Washes and dries all food trucks after every meal to ensure proper sanitation.
- Ensures that all paper items, straws, plastic are removed from the dishes and trays prior to loading into the dish-machine.
- Station is cleaned and wiped down after each meal.
- Station (i.e., steam-tables, milk-box belt-line area) is turned off, drained, wiped down and sanitized after dinner meal.
- Utensils are rinsed off and put in the pot-sink in the pot-room.
- Maintains clean and sanitary equipment/utensils using prescribed cleaning methods following all sanitation checklists.
- Performs other related duties as assigned.
Reporting Requirements:
- Reports any questions referring to diets to management for resolution.
- Informs supervisor of any problems that arise either by notifying supervisors during meal rounds or by calling diet office.
- Reports all unsafe conditions and improper articles (such as needles, glasses, etc.) to supervisor immediately for appropriate disposal.
Accountability:
- Shall be accountable for maintaining all food service standards, to ensure that the food prepared is accurate, timely and of good quality.
- Shall be accountable for observing hospital policies and procedures.
- Shall be accountable for observing all policies and procedures of the department, including Safety and Sanitation, Infection Control and Fire Safety.
Qualifications:
- Minimum Education: High School or GED equivalent preferred.
- Minimum Experience: Food service experience preferred, willing to train if necessary.
- Minimum skills/abilities: Must be able to read and write English. Must be able to work in dish room.
- Certification/Licensure: None.
- Training: On-going training in-services required.
Equal Opportunity Employer/Disabled/Veterans
Food Service Associate, Per Diem, rotating evenings/nights including weekends employer: Boston Medical Center
Contact Detail:
Boston Medical Center Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Food Service Associate, Per Diem, rotating evenings/nights including weekends
β¨Tip Number 1
Familiarise yourself with the hospital's food service operations and dietary guidelines. Understanding how to accommodate various dietary restrictions and preferences will show your commitment to providing excellent service.
β¨Tip Number 2
Practice effective communication skills, as you'll need to interact with patients, visitors, and staff regularly. Being able to convey information clearly and empathetically can set you apart from other candidates.
β¨Tip Number 3
Demonstrate your knowledge of sanitation and food safety practices. Being well-versed in these areas is crucial for maintaining a clean and safe environment, which is a key aspect of the role.
β¨Tip Number 4
Be prepared to discuss your flexibility regarding working hours, especially since this position requires rotating evenings and weekends. Showing that you're adaptable can make you a more attractive candidate.
We think you need these skills to ace Food Service Associate, Per Diem, rotating evenings/nights including weekends
Some tips for your application π«‘
Understand the Role: Read through the job description carefully to understand the responsibilities and essential functions of a Food Service Associate. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Customer Service Skills: Since this role involves providing superior customer service, make sure to emphasise any previous experience you have in customer-facing roles. Use specific examples to demonstrate how you've effectively communicated with customers or handled requests.
Showcase Relevant Experience: If you have food service experience, be sure to detail it in your CV. Mention any specific tasks you've performed that relate to food preparation, sanitation, or dietary guidelines, as these are crucial for this position.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is important in a food service environment.
How to prepare for a job interview at Boston Medical Center
β¨Show Your Customer Service Skills
Since this role heavily relies on providing superior customer service, be prepared to share examples of how you've successfully interacted with customers in the past. Highlight any experiences where you went above and beyond to meet someone's needs.
β¨Understand Dietary Restrictions
Familiarise yourself with common dietary restrictions and allergies. During the interview, demonstrate your knowledge of these principles and how you would accommodate them when assembling menu items for patients.
β¨Emphasise Teamwork
This position requires effective communication with various teams. Be ready to discuss your experience working in a team environment, how you handle conflicts, and how you contribute to a positive workplace culture.
β¨Demonstrate Attention to Sanitation
Sanitation is crucial in food service. Prepare to talk about your understanding of sanitation guidelines and any previous experience you have in maintaining cleanliness and safety in a kitchen or food service setting.