Dynamics 365 Support Analyst (CE & Supply Chain Management)
I’m currently working with a Not-for-Profit organisation in SW London who are looking to hire a Dynamics 365 Support Analyst to support and enhance their enterprise platform, working specifically across Supply Chain Management and elements of CE - NOT FINANCE.
This is a hybrid role (2 days on-site) in South West / West London, offering the chance to work across a mission-driven environment where technology directly supports impactful services.
Key responsibilities:
- Provide 2nd line support across D365 Supply Chain Management (F&SCM) (core focus), alongside CE and Power Platform
- Troubleshoot system/data issues and manage users, roles, and security
- Monitor integrations, batch jobs, and workflows to ensure system stability
- Support small changes, enhancements, and continuous improvement initiatives
- Assist with release cycles, testing, and environment management
- Collaborate with internal teams and third-party partners
What they’re looking for:
- Proven experience supporting D365 SCM in a functional capacity
- Strong understanding of finance / operational business processes
- Experience with configuration, support, and incident resolution
- Exposure to CE or Power Platform (desirable)
- Familiarity with ITIL environments
You’ll be joining a collaborative team supporting a critical Dynamics 365 estate that underpins key organisational functions.
Diversity, equity, and inclusion are at the heart of what we value as an organisation. Boston Hale is an equal opportunities employer, and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability, or any other status protected by law.
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Dynamics 365 Application Support Analyst employer: Boston Hale
Boston Hale is an excellent employer that fosters a collaborative and innovative work culture, particularly in the vibrant setting of Richmond. Employees benefit from ongoing professional development opportunities and are encouraged to engage in meaningful projects that contribute to climate change research. With a focus on cutting-edge technology and a supportive team environment, this role offers a unique chance to make a real impact while advancing your career.
StudySmarter Expert Advice🤫
We think this is how you could land Dynamics 365 Application Support Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Dynamics 365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your D365 F&SCM knowledge. Be ready to discuss specific scenarios where you've solved problems or improved processes. We want to see your expertise shine!
✨Tip Number 3
Showcase your soft skills! Collaboration and communication are key in this role. Think of examples where you’ve worked well in a team or resolved conflicts effectively. We love a good team player!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who align with our mission-driven values.
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Dynamics 365 F&SCM. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Showcase Your Problem-Solving Skills:As a Support Analyst, troubleshooting is key! Use your application to share specific examples of how you've resolved issues in the past, especially within D365 or similar systems.
Keep It Clear and Concise:We appreciate clarity! Make sure your application is easy to read and straight to the point. Avoid jargon unless it’s relevant to the role – we want to understand your experience without getting lost in technical terms.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
