At a Glance
- Tasks: Support and enhance Dynamics 365, focusing on Supply Chain Management and Customer Engagement.
- Company: Mission-driven not-for-profit organisation in South West London.
- Benefits: Hybrid work model, collaborative team environment, and impactful services.
- Other info: Join a diverse team committed to equity and inclusion.
- Why this job: Make a difference by supporting technology that drives meaningful change.
- Qualifications: Experience with D365 CE support; SCM knowledge is a plus.
The predicted salary is between 56250 - 68750 £ per year.
I'm currently working with a Not-for-Profit organisation in SW London who are looking to hire a Dynamics 365 Support Analyst to support and enhance their enterprise platform, working specifically across Supply Chain Management and elements of CE - NOT FINANCE. This is a hybrid role (2 days on-site) in South West / West London, offering the chance to work across a mission-driven environment where technology directly supports impactful services.
Key responsibilities:
- Provide 2nd line support across D365 Supply Chain Management (F&SCM) (core focus), alongside CE and Power Platform
- Troubleshoot system/data issues and manage users, roles, and security
- Monitor integrations, batch jobs, and workflows to ensure system stability
- Support small changes, enhancements, and continuous improvement initiatives
- Assist with release cycles, testing, and environment management
- Collaborate with internal teams and third-party partners
What they're looking for:
- Proven experience supporting D365 CE in a functional capacity
- Any exposure to SCM is a bonus
- Experience with configuration, support, and incident resolution
- Exposure to Power Platform (desirable)
- Familiarity with ITIL environments
You'll be joining a collaborative team supporting a critical Dynamics 365 estate that underpins key organisational functions.
Interested? Please send your CV to discuss further and receive full details.
Diversity, equity, and inclusion are at the heart of what we value as an organisation. Boston Hale is an equal opportunities employer, and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability, or any other status protected by law.
Dynamics 365 CE / SCM Support Analyst employer: Boston Hale Careers
Join a mission-driven Not-for-Profit organisation in South West London as a Dynamics 365 Support Analyst, where your work will directly contribute to impactful services. Enjoy a hybrid work environment that fosters collaboration and inclusivity, alongside opportunities for professional growth and development within a supportive team. With a strong commitment to diversity, equity, and inclusion, this role offers a unique chance to make a difference while advancing your career in technology.
StudySmarter Expert Advice🤫
We think this is how you could land Dynamics 365 CE / SCM Support Analyst
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Boston Hale Careers values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Boston Hale Careers might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Boston Hale Careers!
✨Direct Apply to Boston Hale Careers
Let's not forget to apply directly through the Boston Hale Careers website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Dynamics 365 CE / SCM Support Analyst
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Boston Hale Careers.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Boston Hale Careers. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Boston Hale Careers
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
