Travel Administrator

We are seeking an experienced travel administrator to join our team. The successful candidate will provide vital end-to-end travel planning and delivery to ensure our technicians safely arrive at their respective sites on time. The successful candidate will be adaptable and resilient to change in a friendly but fast-paced environment.

Responsibilities include:

1. Plan travel and accommodation needs using the resource planners
2. Booking travel and accommodation – liaising both with the technicians and account coordinators
3. Control and manage costs within the budgets set by the business
4. Hire car management
5. Support the Travel Team Coordinator when needed, with the allocation of Travel Team tasks
6. Support the Travel Team Coordinator to achieve set SLAs
7. Signpost internal and external staff towards the correct business contacts
8. Triage concerns/complaints/escalations to the relevant department
9. Answering the phone
10. Answering door/taking in deliveries
11. Ad hoc duties
12. Any other tasks as required relevant to the role
13. Supporting the Operational Support team when required

Reports to: Travel Team Coordinator

Minimum Educational Qualifications:
• Minimum of 5 GCSE ‘O’ Level or equivalent to include English and Mathematics

Minimum Previous Experience:
• Experience working in Travel/logistics preferred

Other Skills:
• Good working knowledge of Microsoft 365 suite software programs

Why Join us?
As well as supporting our people’s development, we offer a range of other benefits to support them in both their career and personal life.

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