User Experience (Ux) Designer - Ai in Westminster

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

Boston Consulting Group partners with leaders in business and society to tackle their most critical challenges and unlock new opportunities for growth. Since pioneering business strategy in 1963, BCG has evolved into a global leader in transformation—integrating strategy, technology, data, and human-centered design to deliver measurable impact.

Today's most competitive organizations seamlessly combine digital and human capabilities. Our diverse global teams bring deep functional expertise, bold thinking, and rigorous execution to help clients navigate complexity, build enduring advantage, and drive lasting results.

BCG X is the tech build and design unit of BCG. With 3,000+ technologists, engineers, data scientists, and designers, we design, build, and scale digital products, platforms, and AI-powered solutions embedded at the core of our clients' businesses. We operate at the intersection of product, strategy, and engineering—transforming businesses through digital, launching new ventures and embedding AI into critical customer and operational journeys.

As an AI Experience Designer at BCG X, you are a product designer first. You will own meaningful portions of complex digital experiences that operate at enterprise scale, contributing across the full product lifecycle—from early problem framing through high-fidelity execution and delivery.

You will work within multidisciplinary teams alongside strategy consultants, product managers, engineers, consultants, and data scientists to design solutions that are usable, elegant, and scalable—balancing user needs, technical constraints, and measurable business impact.

Our AI Experience Designers are tasked with developing product and service solutions that consider all the complexities of delivering business and customer value. We expect AI Experience Designers to be hands-on builders with developing product judgment—not task executors.

Own and deliver substantial portions of end-to-end product design work, from problem definition through high-fidelity execution.

• Conduct qualitative and quantitative research, incorporating usability insights, product analytics, and experimentation results into design decisions.
• Design scalable solutions within complex enterprise ecosystems and technical constraints.
• Contribute meaningfully to design systems, including components, patterns, tokens, accessibility standards, responsible AI, and documentation.
• Leverage AI-native and AI-assisted tools and workflows to conduct research, accelerate iteration, prototype faster, and explore solution spaces responsibly.
• Use Figma as a native design environment, leveraging advanced features (components, variables, prototyping logic, dev mode, versioning).
• Participate and contribute to client meetings, presentations, workshops, while owning the design topic as part of a multidisciplinary team.
• Clearly articulate trade-offs and defend design rationale in client-facing settings, including the ROI and business rationale.

Qualifications:

• 2–4 years of professional experience designing digital products at scale in product, UX, or experience design roles.
• Strong interaction design foundations.
• High-quality visual craft and attention to detail.
• Evidence of shipped or production-level work.
• Advanced experience working with AI-native and AI-enabled research, design, and collaboration tools—such as Chat GPT, Lovable, Figma AI, Replit (knowledge in Cursor and V0 is a plus).
• Advanced proficiency in Figma, including component-based design systems, auto layout, variables, prototyping logic, and developer collaboration workflows.
• Human-centered design principles and usability best practices.
• Responsive, multi-platform, and cross-device design.
• Ability to connect design decisions and rationale to user outcomes, articulating trade-offs and measurable business impact in structured discussions.
• Confidence articulating trade-offs and defending design rationale in structured discussions.
• Strong written and verbal communication skills in English, including the ability to produce clear, concise, client-ready documentation.
• Ability to travel frequently based on client and project needs (50% travel expectations).
• Exposure to evolving or contributing to design systems at scale (components, tokens, patterns, documentation).
• Familiarity with experimentation frameworks, product metrics, and data-informed iteration.
• Proficiency using AI-enabled design workflows or AI-native product experiences.

This role is designed as a fast-track development path toward Senior Experience Designer at BCG X. You will receive ongoing coaching, structured feedback, and mentorship from senior designers and design leads, with increasing ownership over time. Work on high-impact digital products used by customers, employees, and organizations globally.

At BCG X, design is foundational—not ornamental. We believe strong product thinking and exceptional craft drive adoption, unlock business value, and enable transformation at scale. We are committed to building inclusive, high-performing teams and encourage applications from candidates of all backgrounds and experiences.