At a Glance
- Tasks: Lead IT Asset Management initiatives and shape future capabilities in a collaborative environment.
- Company: Join Boston Consulting Group, a pioneer in business strategy and transformation.
- Benefits: Competitive salary, professional development, and a dynamic work culture.
- Other info: Opportunity to work with diverse teams and grow your career in a global firm.
- Why this job: Make a real impact by driving innovative IT solutions and influencing key decisions.
- Qualifications: Strong experience in ITAM, CMDB design, and SaaS license management.
The predicted salary is between 70000 - 90000 £ per year.
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
- You will serve as the senior technical authority for IT Asset experience with HAM Pro, SAM Pro, or equivalent advanced ITAM capabilities.
- Helping shape business cases for future HAM Pro, SAM Pro, and inventory management capabilities.
- Designing, implementing, governing, and improving enterprise CMDB capabilities in ServiceNow.
- Applying CSDM, CI class modelling, relationship design, lifecycle governance, and CMDB Health in practical enterprise environments.
- Connecting Asset Management and CMDB so that assets, CIs, software installations, ownership, lifecycle states, financial data, and operational relationships are accurate and usable.
- Operating as a senior technical leader where data quality directly impacts license compliance, financial decisions, and audit outcomes.
- Strong understanding of software entitlement models, license metrics, reconciliation logic, and the integration architecture required to support them.
- Leading technical decisions across data models, lifecycle workflows, integrations, reconciliation logic, automation, reporting, and controls.
- Proven ability to influence product roadmap decisions in partnership with Product Owners, representing technical trade-offs, compliance risk, and license optimization opportunities.
- Providing technical leadership across blended teams of internal and contingent engineers, setting standards and driving accountability.
- Acting as a hands-on technical leader, contributing directly to sprint delivery, particularly on complex stories, technical enablers, configuration decisions, troubleshooting, and high-impact changes.
What You'll Bring
- Operating independently with minimal oversight while maintaining strong alignment with enterprise architecture, platform standards, and product priorities.
- Exercising sound technical judgment and making clear, defensible architectural decisions across CMDB design, asset data, entitlement modelling, reconciliation strategy, and lifecycle automation.
- Proactively identifying risks, surfacing them early, and recommending practical solutions.
- Navigating high-visibility stakeholder environments with composure and confidence, including audit and vendor negotiation contexts.
- Influencing senior stakeholders across IT.
- SAM Pro experience is strongly valued.
- SaaS License Management experience, including SaaS spend visibility, usage-based reclamation, and renewal optimization a strong plus.
- Strong understanding of contract and procurement integration, including purchase orders, entitlements, contracts, cost centers, and chargeback/showback.
- Experience designing, governing, and managing integrations with discovery, inventory, endpoint, HR, procurement, ERP, security, monitoring, and asset data sources, such as ServiceNow Discovery, Service Mapping, SCCM/MECM, Intune, Jamf, Tanium, Flexera, Snow, Lansweeper, Workday, SAP, Coupa, Ariba, or equivalent platforms.
- ServiceNow certifications expected: CSA as a baseline; CIS-SAM, CIS-HAM, CMDB, Discovery, ITOM, or Service Mapping related certifications or equivalent experience strongly valued.
- Familiarity with ITIL 4.
- IT Asset experience surviving a vendor software audit is highly valued.
Who You'll Work With
You’ll report directly to the Tech Team Lead within BCG’s IT.
ServiceNow SACM Global IT Architect Director employer: Boston Consulting Group
At Boston Consulting Group, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through our diverse global teams and the opportunity to engage in meaningful projects that drive transformation for our clients. Located in a dynamic environment, we offer competitive benefits and a unique chance to influence high-stakes decisions while working alongside industry leaders.
