Boston Consulting Group in London is seeking an analytical and detail-oriented Service Designer to join the Global IT Design Center of Expertise. You will own the design and delivery of end-to-end service experiences for employees, bridging process improvement with user-centered design.
You will map journeys and processes, conduct user research, and translate insights into measurable improvements. The role requires collaboration across global teams and time zones in a hybrid working environment.
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Service Design Lead — End-to-End Experience employer: Boston Consulting Group
At Boston Consulting Group, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through tailored development programmes and opportunities to lead impactful projects in the dynamic field of AI. Located in vibrant cities, we offer a unique blend of professional challenges and a supportive environment that encourages creativity and strategic thinking.
