Senior Cybersecurity Architect

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Today, we help clients with total transformation - inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures, and business purpose. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenges. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past.

We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application, and Risk functions. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design.

We support our clients’ total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. Together with BCG, BCG Platinion’s interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations.

At BCG Platinion, we are keen to engage with experienced, passionate, and creative IT Architects who will help us unlock our client’s digital potential and ignite change. We build unique solutions to the complexities our clients face while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel.

As a Senior IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. You will evaluate and coach our clients' technology teams, define technology strategies, architect their solutions, and help us design the future. Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills.

Key Responsibilities:

• Develop comprehensive CRM strategies that align with enterprise goals and deliver value across marketing, sales, service, and customer experience functions.
• Evaluate, compare, and integrate CRM and Commerce solutions from leading platforms (Salesforce, Microsoft, Oracle, etc.).
• Design robust architectures that integrate CRM and commerce solutions with ERP systems, data platforms, analytics tools (Tableau, Power BI), and external systems.
• Lead large-scale digital transformation projects, ensuring alignment of CRM solutions with ERP, data lakes, cloud infrastructure, and CI/CD frameworks.
• Work with C-level stakeholders to define CRM technology roadmaps, manage build-vs-buy decisions, and ensure seamless integration across systems.

Qualifications:

• 5 to 10 years of experience in IT architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods, or retail sectors.
• Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service, and marketing.
• Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems).
• Experience with commerce platforms (such as Salesforce commerce cloud, Adobe commerce, etc.) and integration platforms (such as Mulesoft, Dell Boomi, etc.).
• Overview of modern architecture patterns: Ability to work under pressure and willingness to travel to clients worldwide.
• University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration.

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.