Manager - Epic EHR System Lead - Platinion

Who We Are

The Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

About BCG Platinion

BCG Platinion’s presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale.

Practice Area

BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group’s existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design.

We support our clients’ total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion’s interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations.

What You’ll Do

We are seeking an experienced Implementation Lead (Manager) to join our newly formed Centre of Excellence (CoE) for electronic health records (EHR). This role will involve close collaboration with the BCG strategic leadership team, primarily focusing on optimization efforts within core pathways and the development of transformative models of care. The Implementation Lead will play a pivotal role in tailoring the Epic EHR system to enhance clinical and operational outcomes within NHS facilities.

Key Responsibilities:

• Co-lead EHR Implementation and Optimization: Drive focused optimization projects on core clinical/operational pathways and implement new models of care within the Epic EHR system.
• Customization and Tailoring of EHR Modules: Oversee the customization of Epic modules to meet hospital-specific needs and ensure alignment with best-in-class clinical pathways.
• Collaborate with Strategic Leadership: Work alongside BCG’s leadership to align implementation effort with broader organizational goals; interface with system integrators we may work.
• Client and Stakeholder Engagement: Act as the primary liaison for clients and stakeholders, ensuring clear communication and the resolution of issues.
• Training and Knowledge Transfer: Provide leadership in training NHS staff and ensuring the effective transfer of knowledge related to the Epic system.

Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills.

Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. At times you will also be expected to work on projects outside of the Epic domain.

Finally as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader.

What You’ll Bring

We’re looking for exceptional talent to join the team. You will typically have:

• 5-7 Years Epic Experience: Significant experience (5-7 years) in Epic Implementation Services team, ideally at the Coordinator or Manager level, with leadership in at least three prior implementations.
• System Integration Insight: Previous experience within a system integrator role, providing consultancy services.
• Fungibility:to work outside of the Epic domain when needed.
• Project Management and NHS Knowledge: Strong project management skills, with demonstrable experience in NHS healthcare systems.
• Strong business acumen:
  • Can frame complex problems in appropriate business contexts.
  • The power of presence to network and build internal and external relationships.
  • Ability to work under pressure and willingness to travel to clients world-wide.
  • Highly professional and rigorous, results-orientated, driven and hard-working.
  • Have excellent verbal and written English language skills.
• Educational Background: Bachelor’s degree, preferably in Health Informatics, Computer Science, Health Management, or a related field.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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