Boston Consulting Group in London seeks a senior technical authority for the ServiceNow-based Customer Service Management scope. You will own the technical design, lead hands-on development, and partner with the Product Owner to translate business needs into scalable, secure solutions across global enterprise services.
The role requires deep ServiceNow CSM expertise, strong JavaScript skills, and a proven ability to deliver maintainable platforms with robust integrations, observability, and
ServiceNow CSM Principal Engineer & Platform Lead in London employer: Boston Consulting Group
At Boston Consulting Group, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through tailored development programmes and opportunities to lead impactful projects in the dynamic field of AI. Located in vibrant cities, we offer a unique blend of professional challenges and a supportive environment that encourages creativity and strategic thinking.