Global Staffing Senior Manager in London

Locations: Lisbon | London

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation - inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures - and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

The Global Mobility, Staffing, and Workforce Strategy team sits at the heart of many of BCG's key strategic transformations, enabling the firm to execute its comprehensive people agenda and deliver on priorities tied to our client, consultant, and BST value propositions, as well as our broader 2030 Strategy.

You will be part of the Global Staffing Center of Excellence, which plays a central role in advancing BCG's staffing strategy and translating priorities into scalable solutions that improve how staffing works across the firm. In this role, you will lead complex, global initiatives spanning digital products, operating models, and enablement to make staffing more effective for the businesses and people it serves.

Working across regions, businesses, and functions, you will bring structure and momentum to a portfolio of strategic priorities, establishing clear governance and measures of success and building alignment across diverse groups to move initiatives from concept through implementation and adoption.

Job Responsibilities Include:

• Represent staffing on firm-wide and cross-functional initiatives, owning the staffing workstream end to end from inception to launch, engaging regional, local, and SBU stakeholders as needed, and keeping relevant groups informed.
• Shape and roll out firm-wide staffing policies: identify the need, draft the policy, align with regional and functional stakeholders to secure buy-in, then communicate the change and drive adoption across the firm.
• Define the approach for extending global staffing platforms like SAM and Team Builder to populations not yet served, partnering with product teams, regional and business stakeholders, and other Global Staffing CoE team members to operationalize the approach.
• Own the operating rhythm for the Staffing CoE’s portfolio of strategic initiatives, structuring plans and milestones and proactively surfacing risks before they become blockers.
• Define and monitor KPIs to assess whether tools and initiatives are being adopted and delivering value, feeding results back into future priorities, and partnering with analytics teams on KPI logic and dashboards.
• Lead our Staffing Working Group, a functional forum stood up to align stakeholders and drive decisions to closure.
• Own the function’s learning and development journey, working closely with our Regional and SBU counterparts as well as the BST L&D team to keep training aligned with evolving staffing needs.

What You'll Bring

• 8–10+ years of relevant experience in professional services or another complex, highly matrixed organization.
• Preferably, you have relevant background in staffing, consulting, or other people functions.
• A bachelor’s degree, with an advanced degree welcomed but not required.
• Strong project and change management skills, with experience independently leading complex initiatives from strategy through implementation.
• Excellent written and verbal English communication, with the presence and judgment to influence audiences from senior leaders to local teams.
• A track record of building trusted relationships, leading through influence, and navigating ambiguity across globally distributed teams.
• Strong problem-solving and critical thinking skills and a user-centered mindset, with the ability to translate complex needs into practical solutions and digital product improvements.
• High standards of organization, accuracy, and integrity, including sound judgment when working with sensitive information.

Who You'll Work With

You will report to the Global Staffing Senior Director and work within a highly collaborative and globally distributed environment. You will partner closely with key stakeholders including Regional Staffing Leads, the Staffing Council, System Staffing MDPs, and local staffing teams across Core BCG and SBUs. You will also work closely with our Product and People Data & Analytics teams and collaborate across functions including Career Development, Finance, and Learning & Development. Success in this role will depend on building trusted relationships across this network, bringing different perspectives together, and creating alignment around shared global priorities.

Additional info

At BCG, our people and relationships are at the heart of everything we do. We believe that in-person collaboration plays an important role in our culture, mentorship, and professional development. For this role, you will generally be expected to work from a BCG office or in person with clients on a regular basis (typically around 50% of working time), depending on business needs and in line with local policies and practices. We aim to provide a dynamic and collaborative environment that fosters connection and teamwork.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E-Verify Employer.