At a Glance
- Tasks: Lead the creation of a new MSP Client Council and drive innovation strategies.
- Company: Join Boston Consulting Group, a leader in business strategy and transformation.
- Benefits: Competitive salary, diverse team culture, and opportunities for professional growth.
- Other info: Dynamic role with high visibility and impact on client success.
- Why this job: Shape the future of growth in the age of AI with industry leaders.
- Qualifications: Bachelor's degree required; 8-10 years of relevant experience preferred.
The predicted salary is between 80000 - 100000 € per year.
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation - inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
You will build and scale a new MSP capability that anchors MSP strategy, innovation, and investment decisions in the priorities of industry leaders and BCG clients. This role is accountable for systematically translating outside-in client insight into MSP portfolio choices, AI product direction, and the allocation of senior leadership time and capital. You will build the MSP Client Council from the ground up as a flagship, invitation-only platform for a select group of global commercial leaders (CMOs, CROs, CCOs), designed to shape - not react to - the future of growth in the age of AI. This is not a traditional council or event series. It is a high-trust, closed-door peer forum and working platform where senior executives engage on their most critical growth challenges and directly influence MSPs priorities, innovation agenda, partnership strategy, and investment decisions. You will operate at the intersection of senior industry leaders, clients, MSP leadership, Topic and AI Product teams, and ecosystem partners to ensure innovation is co-created with clients and directly linked to commercial impact. You will ensure the Council becomes a core MSP engine - systematically connecting senior client insight to concrete decisions on growth, end-to-end commercial system transformation (across marketing, sales, pricing, and customer experience), AI-led innovation, and ecosystem partnerships. This role is designed to expand in scope and influence as the Client Council & Innovation capability matures.
Key activities and responsibilities
- Client Council formation & execution
- Own the vision, design, and evolution of the MSP Client Council(s) as a senior, decision-shaping platform
- Orchestrate a year-round engagement model (1:1 dialogues, small-group interactions, and targeted co-creation sessions), ensuring continuity beyond flagship moments
- Lead direct engagement with Council members to surface forward-looking priorities, risks, and unmet needs
- Client-led innovation, alliances & portfolio shaping
- Shape and activate co-creation opportunities with clients and ecosystem partners around priority problems
- Position the Council as a launchpad for joint innovation - connecting client needs, MSP IP, and alliance ecosystems into scalable, differentiated solutions
- Translate Client Council insights into clear implications and recommendations for MSP topic priorities, offer development, AI product roadmaps, and innovation investments
- Ensure a direct and measurable link between identified priorities and commercial outcomes
- Selectively translate Council insights into high-impact external narratives, while preserving confidentiality and exclusivity
- Strategic integration across MSP
- Serve as the central connector between Council insights, MSP practice leadership, strategic alliance partners, and account teams
- Ensure Client Council themes are embedded in MSP planning cycles and flagship moments
- Partner with CCOs and account leadership to activate insights across priority accounts
- Drive visible pull-through into accounts (e.g., new opportunities, deeper engagement, expanded mandates)
- Institutionalizing client signal
- Capture Council insights and distil recurring themes into clear, decision-ready implications for MSP leadership
- Build and maintain a shared source of truth on Council-driven priorities across MSP strategy, portfolio, and AI investment discussions
- Elevate Council input from anecdotal feedback to a structured, trusted input into MSPs growth, innovation, and investment decisions
YOU'RE GOOD AT
Successful candidates will be comfortable operating in a start-up mode within BCG, navigating multiple stakeholders, and balancing strategic perspective with hands-on execution. They thrive in ambiguity, adapt to evolving priorities, and proactively support team and project needs. In particular, you will demonstrate the ability to:
- Orchestrate complex agendas, align senior stakeholders, and drive execution in a distributed organization
- Manage and deliver projects efficiently, including hands-on work (e.g., slide development, structured communication, light analytics)
- Build trust and engage confidently with C-suite executives and senior BCG leaders in high-stakes, unstructured settings
- Connect immediate client needs with longer-term strategic and innovation implications
What You'll Bring
Education and Experience
- Bachelors degree required; advanced degree preferred
- Prior experience at BCG strongly preferred (e.g., Project Leader, Consultant, Senior KT, or BST Manager)
- 8-10 years of relevant work experience (ideally in client-facing or innovation roles)
- Strong interest in marketing, sales, and pricing topics
Other Skills
- Excellent command of English
- Strong work ethic; service-oriented, autonomous, and proactive
- Ability to multitask, prioritize, and operate effectively in a fast-paced, matrixed environment
- Strong written and verbal communication skills
- Strong problem-solving and analytical capabilities
- Ability to influence senior stakeholders; high credibility and strong interpersonal skills
- Collaborative team player with sound judgment and discretion
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E-Verify Employer.
Global Offer Senior Manager - MSP Client Council & Innovation - London employer: Boston Consulting Group
At Boston Consulting Group, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to drive meaningful change. As a Global Offer Senior Manager in London, you will have access to unparalleled growth opportunities, collaborative culture, and the chance to shape innovative strategies alongside industry leaders. Our commitment to professional development and a supportive atmosphere makes BCG an exceptional employer for those seeking to make a significant impact in the world of business consulting.
StudySmarter Expert Advice🤫
We think this is how you could land Global Offer Senior Manager - MSP Client Council & Innovation - London
✨Tip Number 1
Network like a pro! Get out there and connect with industry leaders, attend events, and join relevant online forums. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to articulate your skills and experiences clearly and confidently. Tailor your message to highlight how you can contribute to the company's goals, especially in areas like innovation and client engagement.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Global Offer Senior Manager - MSP Client Council & Innovation - London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Global Offer Senior Manager role. Highlight your relevant experience in client-facing or innovation roles, and show how your skills align with BCG's mission to drive transformation.
Showcase Your Impact:When detailing your past experiences, focus on the impact you've made. Use specific examples that demonstrate your ability to connect client needs with strategic outcomes, especially in marketing, sales, and pricing.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. Remember, we want to see your personality shine through while still being professional!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at BCG.
How to prepare for a job interview at Boston Consulting Group
✨Know Your Audience
Before the interview, research Boston Consulting Group and their approach to innovation and client engagement. Understand their values and how they operate within the MSP framework. This will help you tailor your responses and demonstrate that you're aligned with their mission.
✨Showcase Your Strategic Thinking
Prepare examples from your past experience where you've successfully navigated complex stakeholder environments or led innovative projects. Highlight how you connected client needs with strategic outcomes, as this role requires a blend of hands-on execution and high-level strategy.
✨Engage with Insightful Questions
During the interview, ask thoughtful questions about the MSP Client Council's vision and how it integrates with BCG's broader goals. This shows your genuine interest in the role and your proactive mindset in wanting to contribute to their success.
✨Demonstrate Adaptability
Be ready to discuss how you've thrived in ambiguous situations and adapted to changing priorities. Share specific instances where you managed multiple projects or stakeholders effectively, as this is crucial for the dynamic nature of the role.
