Global IT Senior Director - Platform Team Lead, Developer Experience - London

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation - inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

You will lead the Developer Experience pillar of the Platform Experience Portfolio, with end-to-end accountability for the tools, paved roads, and engineering enablement that make BCG's software builders faster, safer, and more capable in the AI era. Spanning the Engineering Toolkit, SDLC, and Dev Productivity squads, you will lead a multi-million-dollar capability that serves engineering leaders across BCG X, Platinion, Helix, Core IT, and EP&E partnering closely with them on requirements, priorities, and adoption rather than dictating how their teams build. You will be measured on the impact your tooling and enablement help BCG's digital builders to achieve. Success is the workflow change, productivity gain, and outcome lift partner orgs commit to and that your platform makes possible: cycle time, defect rates, cost-per-delivery, and the metrics they own. This role is a deliberate pivot. AI-powered engineering tooling is no longer a back-office productivity play - it has become core to how BCG wins and delivers client work. You will move DevEx out of an IT-for-IT mindset and bring it commercially close to the teams that build for clients - BCG X and Platinion above all - treating their engineering leaders not as internal stakeholders but as the customers whose commercial success your platform exists to accelerate.

Key responsibilities include:

• Set the DevEx strategy, roadmap, and quarterly OKRs for the Engineering Toolkit, SDLC, and Dev Productivity squads shaped by deep, continuous engagement with engineering leadership across BCG X, Platinion, Helix, Core IT, and EP&E on their priorities, constraints, and unmet needs.
• Lead and grow the DevEx organization, line-managing the Team Lead and squad leads (Engineering Toolkit, SDLC, Dev Productivity); develop senior engineers and managers who can engage credibly with partner-org technical leadership on their hardest problems.
• Build and operate the DevEx adoption and outcome reporting that the firm relies on tool adoption telemetry to drive lifecycle management decisions (rollout, scale, sunset), workflow signals that show whether ways of working are actually changing, and outcome metrics tied to partner-org delivery performance in partnership with engineering leaders across BCG X, Platinion, Helix, and Core IT.
• Partner closely with Project Helix, AI Factory and Digital Engineering leadership on platform-side enablement understanding their evolving requirements, supplying the engineering capabilities they depend on, and committing to clear SLAs on what DevEx will deliver in support of PA build teams.
• Convene the partnerships needed to land enablement at scale co-designing curriculum and certification with Learning & Development, evolving team rituals and ways-of-working with the Agile Center of Excellence, and ensuring tooling and process change move together rather than in isolation.
• Manage the DevEx tooling portfolio across its full lifecycle vendor selection and contract negotiation, adoption monitoring, consolidation and sunset decisions in close partnership with FinOps on consumption economics, unit costs, and chargeback models that fairly attribute platform spend back to the partner orgs consuming it.
• Represent DevEx in the Platform Experience leadership team and EP&E governance forums; co-own portfolio coherence with the Digital Build Experience and Customer Engagement pillar leads; convene cross-portfolio working groups where shared standards or paved roads serve everyone.
• Make the secure path the easy path embedding zero-trust and secure-by-default principles into the developer toolchain so that agentic and AI-assisted workflows ship with the right guardrails for client data, IP protection, and regulatory posture by default, not by exception.

YOU'RE GOOD AT

• Leading enablement and platform organizations that serve other engineering teams as customers running them with a product mindset, not a service-desk one.
• Helping engineering leaders see what is and isn't actually changing in how their teams work through telemetry, instrumentation, and honest conversations.
• Partnering with senior engineering leadership across BCG X, Platinion, Helix, Core IT, and the PA community listening hard, translating their requirements into platform commitments, and earning the right to influence their roadmaps.
• Working through hard trade-offs with partner organizations speed vs. standardization, build vs. buy, consolidation vs. proliferation and finding shared answers rather than imposing them.
• Cutting through hype to help our engineering organizations adopt new capabilities sustainably turning experiments into shared platform patterns rather than letting fragmentation accumulate across teams.

What You'll Bring

• Senior-level engineering and platform leadership experience, with a track record of growing scope and accountability across engineering enablement, platform delivery, or technical program leadership; internal candidates with demonstrated impact in equivalent roles strongly considered.
• Demonstrated track record helping engineering organizations land developer productivity outcomes including firm-wide AI/agentic platform buildouts, SDLC modernization, paved-road platforms, IDE/CI/CD ecosystems with measurable impact on cycle time, throughput, adoption, or cost-per-delivery.
• Hands-on experience building firm-scale AI engineering platforms including model gateways, governance, consumption economics, and the change-management work needed to land them with engineering customers; deep familiarity with the modern stack (coding agents, low-code/AI builders, governance harnesses).
• Proven leadership of senior engineering work through direct management, technical leadership, or cross-functional ownership; able to grow influence and accountability over time, and to bring senior engineering managers and ICs along on a shared agenda.
• Demonstrated ownership of vendor and tool portfolios at multi-million-dollar scale contract negotiation, consumption economics, chargeback model design, consolidation and sunset decisions with credibility to engage senior partners across legal, procurement, and finance.
• Experience inside a consulting, professional-services, or fast-moving product environment is a strong plus particularly where you have served senior partners, MDPs, or principal engineers.

Who You'll Work With

The Platform Experience leadership team the Portfolio Lead and peer Pillar Leads (Digital Build Experience, Customer Engagement) BCG X and Platinion engineering leadership your primary commercial customers, whose teams build software for clients and whose success the DevEx platform exists to accelerate Project Helix Management Team and the AI Factory leadership on the platform-side enablement that supports PA build teams EP&E sister portfolios Digital Engineering, Data Platform Engineering, Secure Infrastructure Engineering, IT Business Platforms and the Delivery Owners across them Platform Management (FinOps, Governance, Strategy), Learning & Development, the Agile CoE, and senior partners across the PA leadership community.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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