At a Glance
- Tasks: Join a dynamic team to develop and support ServiceNow solutions, enhancing platform capabilities.
- Company: Boston Consulting Group, a leader in business strategy and transformation.
- Benefits: Competitive salary, zero health premiums, generous PTO, and retirement contributions.
- Other info: Opportunity for career growth in a supportive and innovative culture.
- Why this job: Make a real impact in a collaborative environment while working with cutting-edge technology.
- Qualifications: 6+ years in ServiceNow development, strong JavaScript skills, and Agile experience.
The predicted salary is between 48000 - 84000 £ per year.
Locations: London | Boston
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation - inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures - and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
You will join our squad responsible for developing and supporting CMDB and ITAM on the ServiceNow platform, as well as ensuring platform integrations, performance, upgrades, and ongoing maintenance. You will collaborate with teammates and stakeholders worldwide to deliver value to our users. Your work will involve analyzing, designing, scripting, configuring, and integrating a wide range of ServiceNow applications and plugins, helping us maximize the value of existing implementations. Additionally, you will deploy new functionality using tools such as IntegrationHub, Flow Designer, Performance Analytics, and other core ServiceNow capabilities.
As a platform engineer, you will be part of a high-performing team of engineers, administrators, and architects. You will actively participate in Agile scrum ceremonies and collaborate closely with the product owner, scrum lead, and analysts to prioritize and deliver your work each sprint. In this role, you will have the opportunity to work with a high level of independence, bringing your expertise to deliver exceptional results. You'll be encouraged to identify opportunities for improvement, suggest innovative enhancements, and play an active role in shaping the platform's evolution to meet the needs of our dynamic and fast-paced environment.
YOU'RE GOOD AT
- Delivering high-quality results with minimal supervision, demonstrating independence and reliability in your work
- Proactively identifying opportunities for improvement, suggesting creative and impactful solutions to enhance platform capabilities
- Creating clear and concise design and technical documentation to support robust implementation and long-term maintainability
- Demonstrating strong communication skills by delivering clear, well-structured demos and insightful data analysis
- Troubleshooting complex technical issues efficiently and effectively, with a focus on root cause analysis and sustainable fixes
- Building strong relationships across diverse teams and stakeholders, fostering collaboration to achieve shared goals
- Embracing Agile ways of working and adapting quickly to changing priorities and business needs
What You'll Bring
- 6+ years of experience developing and maintaining ServiceNow solutions
- Proven experience in platform upgrades, performance optimization, and maintenance
- Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and debugging
- Experience with ServiceNow integrations using REST, GraphQL, IntegrationHub, security configuration, and third-party apps
- ServiceNow certifications are highly preferred
Who You'll Work With
You will join an existing Agile squad comprised of engineers, architects, analysts, a product owner, and scrum master. You will report to the ServiceNow Chapter Lead and will work closely with the product owner and scrum master to determine your work for each sprint.
Global IT Platform Engineer Manager in London employer: Boston Consulting Group
At Boston Consulting Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our London and Boston locations provide employees with access to cutting-edge technology and a diverse team of experts, ensuring ample opportunities for professional growth and development. With a comprehensive benefits package, including zero-dollar health insurance premiums and generous paid time off, BCG is committed to supporting the well-being and success of our employees.
StudySmarter Expert Advice🤫
We think this is how you could land Global IT Platform Engineer Manager in London
✨Tip Number 1
Network like a pro! Reach out to current employees at BCG on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Global IT Platform Engineer Manager role.
✨Tip Number 2
Prepare for those interviews by brushing up on your ServiceNow skills. Be ready to discuss specific projects you've worked on, especially those involving integrations and performance optimisation. Show us how you can bring value to the team!
✨Tip Number 3
Don’t just wait for job openings—create your own opportunities! If you see a project or initiative at BCG that excites you, reach out and express your interest. We love proactive candidates who are eager to contribute.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team and making an impact.
We think you need these skills to ace Global IT Platform Engineer Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Global IT Platform Engineer Manager role. Highlight your experience with ServiceNow and any relevant projects that showcase your skills in platform upgrades and performance optimisation.
Showcase Your Communication Skills:Since strong communication is key, include examples of how you've delivered clear demos or insightful data analysis in your previous roles. This will help us see how you can effectively collaborate with diverse teams.
Be Specific About Your Experience:When detailing your experience, be specific about your proficiency in JavaScript and ServiceNow development. Mention any certifications you have, as they can give you an edge in the application process.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Boston Consulting Group
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge, especially around CMDB and ITAM. Be ready to discuss your experience with platform upgrades, performance optimisation, and integrations using REST or GraphQL. This will show that you’re not just familiar with the tools but can also leverage them effectively.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of how you've tackled complex technical issues in the past. Focus on your approach to root cause analysis and how you implemented sustainable fixes. This will demonstrate your ability to troubleshoot effectively and think critically under pressure.
✨Embrace Agile Methodologies
Since you'll be working in an Agile squad, it’s crucial to understand Agile principles. Be ready to discuss your experience with Agile ceremonies and how you’ve collaborated with product owners and scrum masters in previous roles. This shows you can adapt quickly and work well in a team setting.
✨Communicate Clearly and Confidently
Strong communication skills are key for this role. Practice delivering clear, concise demos and data analyses. Think about how you can present complex information in an understandable way, as this will be vital when collaborating with diverse teams and stakeholders.
