Global Compliance Investigations Manager in London

Locations: Lisbon | London

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation - inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures - and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

This is a unique opportunity for an experienced compliance professional to join BCG's Global Compliance Team as Senior Manager in Compliance Investigations within the Global Risk function. The Compliance team provides oversight on critical compliance topics that anchor how we support each other, our clients, and our business - with policies, processes, and systems we continuously improve. A key aspect of this oversight is the ability to identify, investigate, and remediate compliance concerns with rigor, transparency, and fairness.

In this newly created role, the Senior Manager will lead end-to-end compliance investigations globally, ensuring that BCG appropriately detects, assesses and mitigates compliance incidents, while learning from these incidents to reinforce the control environment and prevent future misconduct. This role requires good judgment, strong analytical skills, discretion, scepticism and the ability to navigate complex, sensitive matters while partnering with senior leadership to maintain trust in BCG's Compliance framework worldwide.

Investigations Oversight

• Lead complex, high-profile compliance investigations across global BCG offices, from intake to resolution and closure.
• Scope, plan, and conduct investigations with rigor, ensuring consistency, fairness, and alignment with BCG's Values, Code of Conduct, and regulatory requirements.
• Identify root causes and partner with stakeholders to design and implement remedial actions that prevent recurrence.
• Conduct thorough interviews with investigation subjects and witnesses to gather all necessary information and evidence.
• Establish and uphold rigorous documentation and reporting standards for investigations globally.

Risk Assessment & Prevention

• Analyze investigation outcomes and identify global trends to feed into BCG's global risk assessment projects and inform broader compliance risk management priorities.
• Recommend enhancements to policies, procedures and controls (including training and comms) based on investigative insights.
• Share lessons learned across regions and functions to strengthen BCG's global control environment and enhance the maturity of the Compliance programme.

Stakeholder Engagement & Decision Enablement

• Act as a trusted partner and provide strategic counsel to senior stakeholders worldwide on sensitive compliance matters.
• Collaborate with Risk, Legal, HR, Finance, IT and other functional areas to carry out effective and thorough investigations and to ensure investigative findings drive meaningful change in the organisation.
• Provide concise, business-relevant updates to executive leadership, escalating significant matters as appropriate.

Program Execution & Reporting

• Develop and deliver investigation reports, dashboards, and thematic analyses for regional and global leadership.
• Ensure the completeness and accuracy of investigation records in BCG's internal tools and systems.
• Contribute to the design and implementation of global KPIs and metrics to assess investigative effectiveness and feed into BCG's risk registers.

Culture & Training

• Promote awareness of reporting channels and investigation processes globally, reinforcing a culture of accountability and transparency.
• Design and deliver training to strengthen investigative capability within the compliance function, as well as other global functions.

Team Leadership

• Provide coaching and mentoring to the Compliance and Risk teams, sharing investigative expertise and best practices.
• Act as a role model, demonstrating integrity, resilience, rigour and professionalism in handling sensitive matters.

You're Good At

• Navigating high-stakes, cross-border ethics and compliance incidents with discretion, sensibility, rigour and empathy.
• Leading investigations in diverse regulatory and cultural contexts.
• Analysing large and complex datasets from multiple sources to identify and assess compliance issues.
• Problem-solving and thinking creatively about how to obtain the evidence required to conduct and resolve investigations.
• Communicating with clarity and authority to senior executives and global stakeholders.
• Driving consistency and quality in investigative practices across a complex, global organization.
• Balancing independence with collaboration to achieve fair, thorough and informed outcomes.

What You'll Bring

• Bachelor's degree in a relevant discipline; advanced degree (e.g., JD, MBA, or equivalent) strongly preferred.
• 8-10 years of experience in compliance, investigations, legal, audit, or related fields, with proven global exposure.
• Demonstrated expertise in leading complex investigations across multiple geographies and regulatory regimes.
• Strong knowledge of investigative methodologies and best practices in a multinational setting, including evidence gathering and review, interviewing and report writing.
• Track record of influencing senior leadership and driving the adoption of remediation measures.
• Advanced knowledge of Microsoft Office Suite (PowerPoint, Excel, Word); familiarity with case management systems and business intelligence tools (Tableau, Power BI, Mimecast, Microsoft Purview).
• Commitment to confidentiality and the highest ethical standards.

Who You'll Work With

You will be part of the Global Compliance team, reporting to the Global Compliance Director, with a reporting line into the Global Head of Compliance and the Chief Risk Officer. The Global Compliance team operates within the Global Risk function. In this role, you will collaborate with colleagues across BCG's global network of regional compliance teams, and work closely with stakeholders including Managing Directors and Partners, Risk & Compliance Nodes, Legal, HR, Finance, Employee Relations, IT and other cross-functional partners.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer.