At a Glance
- Tasks: Support change strategies for digital products and enhance employee engagement.
- Company: Join Boston Consulting Group, a leader in business strategy and transformation.
- Benefits: Competitive salary, diverse team, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on behavioural science and career development.
- Why this job: Make a real impact on how employees adopt innovative digital solutions.
- Qualifications: 2-4 years in change management, strong communication skills, and agile experience.
The predicted salary is between 60000 - 80000 € per year.
Global Change & Communications Specialist - London, United Kingdom
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation - inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
We are seeking a candidate to join our Change Management and Communications Center of Expertise (CoE) to support product portfolios focused on delivering our digital workforce experience to employees. This role brings change management knowledge and experience collaborating with agile product delivery teams. You will collaborate with a team of specialized experts to shape how BCG employees work, make decisions, and adopt digital products. You will partner with other change managers & specialists in the CoE to identify, use and contribute to best practices and lessons learned. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management.
You are good at:
- Supporting change strategies & approaches for digital products, focused on driving and embedding the key behaviours that drive adoption.
- Key change management behaviours including:
- Conducting stakeholder assessments and developing engagement plans to address and mitigate risks.
- Conducting change impact assessments, identifying risks to delivery/adoption and creating practical and actionable mitigation activities.
- Supporting the development and delivery of strategic user framed communication plans.
- Writing, reviewing, and sending user framed communications & content.
- Supporting the development of training & enablement approaches & content.
- Tracking change management & behavioural KPIs and metrics.
- Engaging with agile squads to understand roadmaps. Proactively identify and clearly articulate upcoming change & behaviours needed to support the roadmaps.
- Managing stakeholder expectations while working across multiple workstreams.
- Supporting the integration of behavioural science into change management strategies.
What You'll Bring
- 2-4 years of experience in a change management role (consulting and/or project management-based experience a significant plus).
- Change management certification is a plus.
- Experience operating in an agile operating model preferred.
- Exposure to behavioural science or related disciplines, with interest in developing expertise further.
- Excellent verbal and written communication. Fluent in English (writing, reading, speaking).
- University degree with demonstrated high academic achievement preferred.
Who You'll Work With
Product Owners, Chapter Leads and Agile squads, Change and Enablement CoE members.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E-Verify Employer.
Global Change & Communications Specialist Digital Products - London employer: Boston Consulting Group
At Boston Consulting Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our London office provides employees with unique opportunities for professional growth through exposure to cutting-edge digital products and change management strategies, all while being part of a diverse team that values every voice. With a commitment to employee development and a focus on meaningful work, BCG is the ideal place for those looking to make a significant impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Global Change & Communications Specialist Digital Products - London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at BCG on LinkedIn. Ask them about their experiences and any tips they might have for landing the Global Change & Communications Specialist role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by understanding BCG's approach to change management. Familiarise yourself with their digital products and think about how you can contribute to their agile teams. Show us that you’re not just a fit for the role, but also for the company culture!
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of stakeholder engagement and user-framed communications, consider doing mock interviews or presentations. We want to see how well you can articulate your ideas and strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re genuinely interested in joining our team at BCG.
We think you need these skills to ace Global Change & Communications Specialist Digital Products - London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Global Change & Communications Specialist role. Highlight your change management experience and how it aligns with BCG's focus on digital products. We want to see how you can drive adoption and support agile teams!
Showcase Your Communication Skills:Since this role involves a lot of communication, be sure to demonstrate your excellent verbal and written skills. Use clear, concise language in your application to reflect how you would communicate with stakeholders at BCG. Remember, we value clarity and engagement!
Highlight Relevant Experience:Don’t forget to mention any experience you have with stakeholder assessments, change impact assessments, or developing communication plans. We’re looking for specific examples that show how you’ve successfully managed change in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Boston Consulting Group
✨Know Your Change Management Basics
Brush up on your change management principles and methodologies. Be ready to discuss how you've applied these in past roles, especially in digital product contexts. This will show that you understand the core of what BCG is looking for.
✨Showcase Your Communication Skills
Since this role involves a lot of communication, prepare examples of how you've crafted user-framed communications or engagement plans. Highlight your ability to tailor messages for different stakeholders, as this is crucial for driving adoption.
✨Familiarise Yourself with Agile Practices
Understand the agile operating model and be prepared to discuss how you've worked within agile teams. Share specific instances where you collaborated with product owners or agile squads to support change initiatives.
✨Demonstrate Your Analytical Skills
Be ready to talk about how you've tracked change management metrics and KPIs in previous roles. Discuss any tools or methods you've used to assess change impact and how you’ve adapted strategies based on data.
