AI Experience Designer, United Kingdom in London

As an AI Experience Designer at BCG X, you are a product designer first. You will own meaningful portions of complex digital experiences that operate at enterprise scale, contributing across the full product lifecycle—from early problem framing through high‑fidelity execution and delivery. You will work within multidisciplinary teams alongside strategy consultants, product managers, engineers, consultants, and data scientists to design solutions that are usable, elegant, and scalable—balancing user needs, technical constraints, and measurable business impact.

This role demands strong craft, structured thinking, and comfort operating in high‑expectation environments. While execution‑focused, you will gain increasing exposure to stakeholder alignment, decision‑making, and product strategy, working under the guidance of seniors and organizational leaders. Our AI Experience Designers are tasked with developing product and service solutions that consider all the complexities of delivering business and customer value. We expect AI Experience Designers to be hands‑on builders with developing product judgment—not task executors.

• Own and deliver substantial portions of end‑to‑end product design work, from problem definition through high‑fidelity execution.
• Conduct qualitative and quantitative research, incorporating usability insights, product analytics, and experimentation results into design decisions.
• Translate ambiguous business challenges into structured user flows, interaction models, and polished UI systems.
• Apply systems thinking to ensure coherence across journeys, touchpoints, and platforms.
• Design scalable solutions within complex enterprise ecosystems and technical constraints.
• Contribute meaningfully to design systems, including components, patterns, tokens, accessibility standards, responsible AI, and documentation.
• Leverage AI‑native and AI‑assisted tools and workflows to conduct research, accelerate iteration, prototype faster, and explore solution spaces responsibly.
• Use Figma as a native design environment, leveraging advanced features (components, variables, prototyping logic, dev mode, versioning).
• Participate and contribute to client meetings, presentations, workshops, while owning the design topic as part of a multidisciplinary team.
• Collaborate effectively with multidisciplinary teams, including management consultants, product managers, engineers, marketers, and corporate executives.
• Produce structured documentation and client‑ready materials that communicate decisions with clarity and precision.
• Incorporate qualitative research, usability insights, product analytics, and experimentation results into design decisions.
• Clearly articulate trade‑offs and defend design decisions in client‑facing settings, including the ROI and business rationale.

You will work on consequential problems alongside exceptional cross‑disciplinary teams, developing both product depth and strategic perspective at an accelerated pace.

2‑4 years of professional experience designing digital products at scale in product, UX, or experience design roles.

A portfolio demonstrating:

• Strong interaction design foundations.
• High‑quality visual craft and attention to detail.
• Structured problem framing and systems thinking.
• Evidence of shipped or production‑level work.

Advanced experience working with AI‑native and AI‑enabled research, design, and collaboration tools—such as Chat GPT, Lovable, Figma AI, Replit (knowledge in Cursor and V0 is a plus).

Advanced proficiency in Figma, including component‑based design systems, auto layout, variables, prototyping logic, and developer collaboration workflows (e.g., Dev Mode, structured handoff).

Demonstrated understanding of:

• Human‑centered design principles and usability best practices.
• Accessibility standards (WCAG fundamentals).
• Responsive, multi‑platform, and cross‑device design.
• Product, technical, and business constraints in real‑world environments.

Ability to connect design decisions and rationale to user outcomes, articulating trade‑offs and measurable business impact in structured discussions.

Confidence articulating trade‑offs and defending design rationale in structured discussions.

Experience collaborating within cross‑functional product teams.

Strong written and verbal communication skills in English, including the ability to produce clear, concise, client‑ready documentation.

Ability to travel frequently based on client and project needs (50% travel expectations).

At this seniority level, we expect high standards of craft and visual precision, ownership over defined workstreams with minimal supervision, structured thinking in ambiguous environments, and accountability for quality and delivery timelines. This role demands curiosity, coachability, and rapid growth.

Experience designing enterprise, B2B, or complex transactional systems.

Exposure to evolving or contributing to design systems at scale (components, tokens, patterns, documentation).

Familiarity with experimentation frameworks, product metrics, and data‑informed iteration.

Proficiency using AI‑enabled design workflows or AI‑native product experiences.

Experience in operating in client‑facing, high‑expectation, or consulting‑style environments.

Comfort operating in client‑facing, high‑expectation, or consulting‑style environments, framing ambiguous, high‑impact problem spaces.

Structuring and leading defined design workstreams.

Managing stakeholder alignment in complex organizational environments.

Connecting experience decisions to measurable product and business outcomes.

Elevating craft standards and contributing to design culture within BCG X.

You will receive ongoing coaching, structured feedback, and mentorship from senior designers and design leads, with increasing ownership over time. This is a demanding role suited for designers who thrive in rigorous environments and are motivated by impact—not just output.

A hands‑on role with high standards for craft, clarity, and rigor.

Ownership of meaningful workstreams within enterprise‑scale products.

Early exposure to senior stakeholders and complex decision‑making environments.

Work on high‑impact digital products used by customers, employees, and organizations globally.

A fast‑paced, multidisciplinary environment blending consulting discipline with product excellence.

Close collaboration across strategy consulting, product, engineering, data, and AI teams.

Direct exposure to clients and client teams.