Global Managing Directors Framework & Operations Director

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation - inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures - and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

To be the best partner in driving lasting change for our clients, BCG continuously invests in, develops, and partners with specialty businesses to deepen expertise, broaden capabilities, and deliver differentiated impact. The most senior leaders in these businesses are Managing Directors (MDs). To support their success and the continued growth of our specialty businesses, BCG is seeking a highly capable professional to lead the MD Framework (compensation, incentives, expectations, career path) and Operations agenda. This role will own the MD framework end to end, with primary responsibility for the evolution of the MD model based on a deep understanding of business strategy, objectives, and outcomes - and translating those into clear expectations, incentives, and operating mechanisms.

Today, we support a diverse and growing set of businesses including Platinion, Inverto, BrightHouse, Expand, BCG U, and Quantis. As these businesses continue to scale and diversify, a key priority will be to design scalable, flexible, and efficient operations that can support businesses at different stages of maturity. As a core member of the Global team, the Director will partner closely with our colleagues within Global Rewards and key stakeholders in PAs and business leaders, bringing a strong business partnership mindset and demonstrated experience shaping and evolving senior talent strategies. This role will work very closely with MD Executive Talent Senior HR BPs who oversee the talent lifecycle of MDs (lateral hiring, onboarding, upslot, promotions, career path changes, compensation and graduation).

• Lead with Vision and Strategy

• Support the definition and ongoing refinement of the MD HR vision and strategy, challenging the status quo and introducing innovative ideas and perspectives.
• Contribute to the planning and prioritization of strategic initiatives and investments, ensuring alignment with firm and business-unit objectives.
• Design, develop, and execute pilots to test new ideas, processes, and tools; assess outcomes and insights to inform iteration prior to broader rollout and commitment.

• Own the design, governance, and enterprise-wide rollout of the MD model across all SBUs.
• MD model includes compensation, incentives, expectations and career path.
• Own the continuous evolution of the MD model, ensuring philosophical consistency, transparency, and alignment with business strategy while driving ongoing improvement.
• Develop a deep understanding of business objectives and SBU priorities, translating desired outcomes into the required behaviors, focus areas, and performance expectations for MDs.
• Design, model, and evaluate compensation and performance scenarios to enable informed decision-making and strategic trade-offs.
• Translate enterprise and business-unit strategies into clear, individual-level commercial and performance expectations for MDs.
• Analyze business and financial performance to inform compensation outcomes, partnering closely with Finance teams.
• Synthesize and triangulate data from multiple sources, applying sound judgment in situations with incomplete or imperfect information.

• Further develop the MD EVP beyond compensation and benefits, incorporating meaningful recognition of accomplishments, promotions, and key milestones.
• Design creative, scalable, and differentiated approaches to recognition that reinforce desired behaviors and strengthen engagement and retention.

• Design and optimize back-end operational processes to ensure efficient, scalable MD HR operations.
• Support end-to-end MD lifecycle processes, including contracting, onboarding, annual talent cycles, and compensation processes (e.g., target setting, performance measurement).
• Partner closely with Global Rewards, BI&A, and the Projects Senior Manager to identify technology needs, assess solutions, and support implementation.
• Lead and develop a small team (currently one CS3) providing operational support to HR Business Partners.

YOU'RE GOOD AT

We are looking for someone who:

• Thrives in a fast-paced, global, intellectually intense, and service-oriented environment.
• Is an active team player with excellent interpersonal and influencing skills, tact, a positive attitude and an ability to generate trust, influence, and build relationships with senior stakeholders.
• Possesses strong analytical and conceptual skills to successfully own and evolve the MD model.
• Is a creative solution seeker, an avid learner and problem solver who proactively seeks to improve the experience and quality of support delivered to our stakeholders.
• Has strong oral and written communication skills and the ability to adapt to various audiences and communicate effectively.
• Is a self-starter with the ability to work independently with limited supervision.
• Demonstrates high integrity, ethics and respect for confidentiality and sensitivity of personal information.

What You'll Bring

• Bachelor's Degree or equivalent in business, Human Resources or related field.
• 10+ years of experience in business or Human Resources with strong expertise in conceptual framing and modelling.
• Experience in consulting strongly desirable.
• Experience in managing complex stakeholder group and a strong track-record of building deep-lasting relationships with key stakeholders.
• Proficiency in managing large sets of confidential information and advanced analytics.
• Strong skills in Windows Office (in particular, PowerPoint and Excel) and new digital information sharing and management tools (Egnyte, Slack, etc.).

Who You'll Work With

As a member of our Global HR team, the MD HR Executive Talent Senior Manager will liaise effectively with the senior leaders of our Specialty Businesses, BCG Centers of Expertise, regional and local HR Ops and Finance counterparts as well as internal lawyers. This will involve working remotely with team members, stakeholders and counterparts, located in various geographies.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer.