Culture & Change Offer Senior Manager- People & Organization Practice Area

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You’ll Do

As a Culture & Change Offer Senior Manager in BCG’s People and Organization Practice Area (POP PA), you will be sought as a thought partner who supports leadership to set and execute the strategic agenda for Culture & Change business. You will collaborate across the organization to advance the strategic priorities of the topic, working closely with the leadership of POP, the expert consulting team, Knowledge Team, and Practice Management & Operations team.

Key responsibilities will include:

• Offer Strategy & Plan: Alongside topic leadership, jointly drive yearly planning exercise around Culture & Change offerings, articulating the needs / pain points from our clients, how they are evolving, how our offerings respond to these needs, and how we differentiate from competitors.
• Offer/Chapter Governance: Support the leadership team in setting up and orchestrating the right governance and cadence; prepare and animate the regular meetings / calls associated to it.
• Management of Go-To-Market: Manage and set strategy for the commercial plan, including definition and implementation of commercial activities to develop the practice’s Culture & Change business (e.g., IP development, sector mobilization). Go-to lead to understand and monitor the state of the business (e.g. lead flow, proposal pipeline and sold cases) and lead associated analysis, leadership reporting, etc., reaching out to relevant Client Officers/Managing Directors as necessary
• Prioritization, Backlog Management, and Offer Development: In collaboration with experts and knowledge team, help teams align on priorities based on the strategic plan and manage the backlog of activities to support the development and evolution of the offerings. Contribute to the development and dissemination of the topic content; in particular ensure consistency between different content initiatives.
• Offer Marketing and Communication: Together with the leadership team and marketing teams, develop offer narrative, as well as communication plan and contribute to its execution. Provide input to plan publications, newsletters, internal and external events.
• Community building and affiliation: Lead internal communication and affiliation activities for the topic
• People. Work with regional teams to manage the creation of and facilitate the execution of the upskilling & people plan, including support for global and regional leads on recruiting, career development and talent pipeline
• Cross-functional engagement: Coordinate across other BCG Practice areas (e.g., Technology & Digital Advantage, BCG X, Industrial Practice Areas) and provide ad hoc support for priority cross-PA initiatives

The POP Practice Area is one of BCG’s functional practices. We develop and provide expertise on People and Organization matters and together with the industry PAs of BCG, support client to design, equip and sustain a high performing organization with capable, engaged and adaptive people.

What You’ll Bring

• 8-10+ years of relevant industry experience
• University Advanced degree and demonstrated high academic achievement, strongly preferred
• Prior exposure to change, transformation, culture initiatives or relevant industry experience strongly preferred
• Ability to manage and drive area of accountabilities, contributing to higher level agenda setting
• Ability to lead complex sub-functional teams or projects fully independently and provide direction to others
• Ability to resolve complex issues and non-defined problems autonomously, with full business acumen
• Strong interpersonal skills and credibility
• Ability to influence senior members of the Practice Area and beyond
• Ability to respect sensitive client, BCG, and people related information as personal and confidential
• Strong written and verbal communication skills
• Advanced knowledge in Outlook, PowerPoint, and Excel
• Strong English skills (written and spoken)

YOU’RE GOOD AT

• Managing ambiguity with a high level of comfort
• Self-starting with a strong work ethic, entrepreneurial drive to work autonomously and in a multinational team
• Earning the respect of a very senior cohort, all Managing Directors, that are remotely located, juggling the various priorities and viewpoints of the Leadership Team members, showing influence to compile inputs and opinions from the Leadership Team members, while still meeting demanding deadlines
• Operating effectively in a matrix organization with the ability to prioritize and make decisions
• Complex project management with the ability to multi-task and drive advanced strategic analysis (beyond data) and leverage results for impact
• Working closely to develop and enhance people initiatives – developing a plan to manage the people networks and support the success of consultants with the practice involvement
• Affiliation, communication and training – organizing internal/ external events and calls, develop agendas for meetings and preparing communication, coordinate calls, Virtual Trainings, LAB activities, own sector platforms, and develop all sector internal communications / newsletters on regular basis.
• Working independently to identify need for, scope, gain endorsement and drive implementation of commercially impactful initiatives
• Leading others including senior business leaders in clarifying problems and developing solutions by building cross-PA partnerships – building consensus, persuading and influencing.
• Motivating others to deliver highest standards, providing direction, mentoring and coaching.

Who You’ll Work With

You will work closely with the Global Culture & Change topic leader, their leadership team, and the Knowledge Team manager when setting the strategic agenda and driving implementation. For additional tasks, you will collaborate with the Practice Area Coordinators, Sector / Regional Managers, HR, Finance, and Marketing within the PA. Further interfaces exist with other Offer Managers as well as global and regional BCG functions and teams as needed.

Additional info

Practice Area Management & Operations team members keep BCG’s industry and functional practice areas operating responsively and efficiently. As a member of this team, you will contribute directly to the success of our business through a number of roles, including content development, process management, marketing, meeting and conference management, and internal/external communications.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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