Global Product Team Lead Senior Director in City of Westminster

Responsibilities

• Leading complex digital products, delivering measurable business outcomes, user value, and premium experiences.
• Defining and executing strategic roadmaps, including prioritization, backlog management, and OKR tracking.
• Managing investment trade-offs, budgets, and resourcing models to maximize value creation.
• Partnering effectively with technical leadership to ensure reliable, high-quality delivery.

Building and Developing High-Performing Teams

• Leading and developing multi-disciplinary teams (HR and IT), including Product Owners and squad-based delivery models (~30 run-the-business resources; to be augmented for targeted change-the-business transformations).
• Coaching and enabling teams to adopt best-in-class product management practices.
• Structuring and evolving teams to align with strategic priorities and business needs.
• Fostering a culture of ownership, collaboration, and continuous development.

Driving Transformation and Execution

• Leading complex initiatives end-to-end, from business case development through execution and stabilization.
• Managing scope, dependencies, timelines, and risks to deliver predictable, high-quality outcomes.

Engaging and Influencing Stakeholders

• Building strong relationships with senior stakeholders across global, regional, and local levels.
• Communicating complex topics clearly and driving alignment to enable decision-making and action.
• Leading change and championing transformation across a global, matrixed organization.

Driving Innovation

• Staying at the forefront of emerging technologies (e.g., GenAI, agentic AI, ML) and applying them pragmatically.
• Embedding innovation into product strategy and ways of working.

Risk Management and Compliance

• Navigating governance, compliance, and regulatory requirements in a complex environment.
• Driving responsible and ethical use of technology, including AI.

Core Capabilities

• Delivering measurable business results and customer value.
• Taking a data-driven, customer-centric approach to decision-making.
• Operating with transparency and clarity in communication.
• Demonstrating intellectual curiosity, adaptability, and continuous learning.
• Building influence across teams and senior stakeholders.
• Communicating with credibility and executive presence.

Stakeholder Leadership

• The Global People Leadership Team, particularly functional leads of TA&ACS (global, regional and local).
• The Tech Team Lead (TTL) – your right hand-responsible for translating business needs into technical solutions.
• The People Data Owner and Head of People Analytics – to deliver consistent, relevant data to employees and leaders.
• Your entire portfolio – to set direction, establish OKRs, and maximize value.
• BCG leadership – including EC/OC/OLT, regional leaders, and system leaders.
• BCG staff – your end customers.

Qualifications

• A minimum of 10 years of relevant experience, including a proven track record in a senior management role, leading large cross-functional teams and solving complex problems with significant business impact.
• Senior-level experience in motivating, coaching, and developing cross-functional teams.
• Strong business or technical acumen and a deep strategic mindset.
• A proven track record of delivering results and impact, ideally through technology-driven initiatives.
• A commitment to continuous improvement – for yourself and your team.
• Excellent influencing skills to drive alignment across organizational levels.
• Managing and developing global teams effectively; you are viewed as an inspiring leader, with a focus on growing your teams.
• Strong knowledge of Microsoft Office applications including PowerPoint, Word, Excel; appetite to leverage digital tools (especially AI).
• Expertise across the end-to-end Talent Acquisition lifecycle: Recruiting Marketing, Engagement, Assessment, Sourcing (a plus).
• Experience with talent management systems, including ATS/CRM (eightfold.ai), LMS or performance management systems (a plus).
• Experience with agile methodologies and product management (a plus).
• Familiarity with HR processes, especially within BCG (a plus).
• Experience in consulting (a plus).