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For Companies At a Glance
- Tasks: Lead business case formulation and drive data-driven narratives for senior leaders.
- Company: Join Boston Consulting Group, a pioneer in strategy consulting with over 50 years of innovation.
- Benefits: Enjoy a diverse work environment with opportunities for growth and impactful projects.
- Why this job: Be part of a transformational team that shapes the future of global operations through analytics.
- Qualifications: Experience in business development or consulting; strong storytelling and stakeholder engagement skills required.
- Other info: This is a full-time director-level position based in London.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Service Development Director, Enterprise Service Excellence (Consulting/Business Proposals background)
Join to apply for the Service Development Director, Enterprise Service Excellence (Consulting/Business Proposals background) role at Boston Consulting Group (BCG)
Service Development Director, Enterprise Service Excellence (Consulting/Business Proposals background)
Join to apply for the Service Development Director, Enterprise Service Excellence (Consulting/Business Proposals background) role at Boston Consulting Group (BCG)
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Locations : Lisbon | Canary Wharf
Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG. What You'll Do Enterprise Services (ES) was established in 2022 to provide resilient, scalable and cost-competitive services to BCGers around the world. It includes a range of business-critical activities including Global Finance Operations, Procurement & Payables, Travel, Meetings & Events, Case Team Services, ClientView, Real Estate, Executive Support Services, and Business Insights and Analytics; supported by transversal expertise in our product portfolios and Service Excellence teams. Approximately 70% of Enterprise Services employees are located in Delhi, with smaller concentrations in London, Boston, Madrid, Munich, and Atlanta. The Enterprise Services Excellence Team (ESXT) partners across BCG’s ES Service Lines to instill a sophisticated analytics-based service management infrastructure, oversee large change programs, drive ES business growth, and advance people-centric learning & development initiatives. ESXT ensures that Enterprise Services sets the standard for BCG operations. As a Director, you will join at a transformational moment as we elevate the analytics capabilities of our global functions, designing a unified approach to global operations business intelligence. The role will bring strategic insights to light through data analysis, visualizations, and the design of compelling narratives that spur action. Together with your colleagues in the Enterprise Services teams, you will help to embed analyses into executive and management decision-making. Role
Your role will be to lead business case formulation for new/expanded ES Service Lines, and to lead quantitative storytelling for BCG’s senior leaders regarding ES service line value proposition and value delivery, and you will be expected to:
- Work directly with the ES Managing Director / Partner and the ES Service Excellence Senior Director to formulate business cases for new or expanding ES Service Lines
- Support ES Service Line Leaders in defining, measuring, and articulating their Service Lines’ value propositions through compelling, data-driven narratives
- Formulate important updates to BCG’s most senior leaders – its C-level executives, Operating Committee, and Operations Leadership Team
- Drive critical thinking, and challenge ES Service Line Leaders to articulate and measure the essence of the value that ES delivers
- Collaborate with the Enterprise Services Leadership Team (ESLT), to support their agenda and drive value for BCG
You're Good At
- Listening carefully and thinking independently: You can hear what someone needs, translate it into your own words, and create it effectively.
- Communicating in a mature and thoughtful manner: You demonstrate clear, concise, and persuasive communication valued by senior leaders in discussions and meetings.
- Structuring and analyzing information: You effectively organize and analyze data, turning complex ideas into insightful, high-quality deliverables.
- Considering how complex services drive value for BCG: You identify issues in value propositions and translate complex objectives into effective narratives.
- Working collaboratively with many customers and stakeholders: You manage diverse needs and constraints, maximizing strategic value for the firm.
- Remaining perceptive and willing to quickly familiarize yourself with new topics: You quickly adapt and understand new subjects and environments.
- Maintaining assertiveness and results-orientation: You confidently pursue goals and demonstrate a strong focus on achieving results.
- Acting with openness and professionalism: You show competence, integrity, respect, and professionalism towards both internal and external contacts.
- Exercising good business judgment and a collaborative style: You connect as a trusted peer with all organizational levels and work well with others.
- Synthesizing and visualizing complex data strategically: You create accurate and insightful data visualizations and communicate information clearly to leaders.
What You'll Bring Experience
- Experience in business development, consulting, corporate services, or internal strategy.
- The role would suit a current Strategy Consultant – at equivalent BCG PL2 level
- Proven ability to develop, sell, and implement service solutions within large organizations.
- Experience in advanced story telling, stakeholder engagement, proposal writing, and service transformation.
- Background in consulting, shared services, professional services, or corporate operations is preferred.
Skills & Competencies
- Strong strategic thinking, business development, and negotiation skills.
- Ability to build and manage relationships with senior stakeholders and internal clients.
- Excellent presentation, communication, and storytelling skills to articulate service value.
- Strong problem-solving and process improvement mindset.
Who You'll Work With BCG Leadership, including Managing Directors and Partners Leaders across BCG's Enterprise Services business Stakeholders in Finance, HR, IT, and other areas of the business Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E – Verify Employer. Click here for more information on E-Verify.
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
Business Consulting and Services
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Service Development Director, Enterprise Service Excellence (Consulting/Business Proposals bac[...] (London) employer: Boston Consulting Group (BCG)
Contact Detail:
Boston Consulting Group (BCG) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Development Director, Enterprise Service Excellence (Consulting/Business Proposals bac[...] (London)
✨Tip Number 1
Network with current or former employees of BCG, especially those in the Enterprise Services team. They can provide valuable insights into the company culture and expectations for the Service Development Director role.
✨Tip Number 2
Familiarise yourself with BCG's recent projects and initiatives in Enterprise Services. Being able to discuss these during interviews will demonstrate your genuine interest and understanding of their operations.
✨Tip Number 3
Prepare to showcase your experience in business development and consulting through real-life examples. Highlight how you've successfully driven service solutions and engaged stakeholders in previous roles.
✨Tip Number 4
Practice articulating complex data insights in a clear and compelling manner. This is crucial for the role, so consider rehearsing with a friend or mentor to refine your storytelling skills.
We think you need these skills to ace Service Development Director, Enterprise Service Excellence (Consulting/Business Proposals bac[...] (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business development, consulting, and service transformation. Use specific examples that demonstrate your ability to develop and implement service solutions.
Craft a Compelling Cover Letter: Your cover letter should clearly articulate your understanding of the role and how your skills align with BCG's needs. Focus on your storytelling abilities and how you can drive value through data analysis and strategic insights.
Showcase Your Communication Skills: In your application, emphasise your strong communication and presentation skills. Provide examples of how you've effectively communicated complex ideas to senior stakeholders in previous roles.
Highlight Collaborative Experiences: BCG values teamwork, so include instances where you've successfully collaborated with diverse teams or stakeholders. This will demonstrate your ability to manage relationships and drive strategic value.
How to prepare for a job interview at Boston Consulting Group (BCG)
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of the Service Development Director role. Familiarise yourself with BCG's Enterprise Services and how they contribute to the overall business strategy. This will help you articulate how your experience aligns with their needs.
✨Prepare Data-Driven Examples
Given the emphasis on analytics and data storytelling in this role, prepare specific examples from your past experiences where you've successfully used data to drive decisions or improve services. Be ready to discuss how you can apply these skills at BCG.
✨Showcase Your Communication Skills
As the role involves communicating with senior leaders, practice articulating complex ideas clearly and concisely. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring you highlight your persuasive communication abilities.
✨Demonstrate Collaborative Mindset
BCG values collaboration across teams. Be prepared to discuss how you've worked with diverse stakeholders in the past, highlighting your ability to manage different needs and drive strategic value. This will show that you can thrive in their collaborative environment.
