Senior Manager Workplace & Office Technology Projects in London

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation— inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As the IT Workplace Technology Senior Project Manager, you will lead the delivery of BCG's workplace technology stack across office build-outs, relocations, and upgrades, ensuring the effective selection, implementation, and integration of established IT, audiovisual, and smart workplace solutions. You will own the end-to-end delivery of workplace technology for assigned projects or workstreams, working within agreed global standards and program governance. A significant part of the role involves design coordination to ensure IT, AV, and smart office solutions align with the broader office design and construction process. You will manage the engagement with external AV and IT design firms and coordinate closely with architectural, MEP, interior, lighting, acoustic, and furniture designers—often within structured design frameworks (e.g., RIBA stages)—to ensure workplace technology requirements are integrated into the overall design. This is a high-impact delivery role requiring strong project leadership, stakeholder management, and problem-solving skills. You will act as a key workplace technology contact for your projects, partnering with local office teams and global stakeholders to drive alignment, manage trade-offs, and keep delivery on track. You will communicate clearly across technical and non-technical audiences, proactively manage risks and dependencies, and elevate effectively where decisions or conflicts require senior input. Over time, you will deepen your expertise in workplace technology delivery and contribute to the continuous improvement of standards, templates, and delivery practices. While this is not a product development role, we expect a forward-looking mindset: using AI-enabled tools to improve day-to-day delivery, making user experience a consistent priority, and partnering with product teams by sharing project learnings to influence future enhancements and support continuous innovation. As a long-term expert-in-role, you will continuously refine your expertise in IT and workplace technology, shaping the way BCG offices evolve worldwide.

Key Responsibilities

• Project Leadership & Delivery: Lead delivery of IT/AV/smart workplace technology scope for assigned projects or workstreams from design through implementation and handover. Build and manage integrated plans (scope, schedule, cost), track progress, and ensure delivery against milestones and quality expectations. Identify risks early and implement mitigations; elevate when trade-offs or decisions require leadership alignment.
• Technology Integration & Design Coordination: Guide local teams in selecting solutions from BCG's global technology stack and ensure smooth integration with workplace design. Coordinate technology requirements across design disciplines (architecture, MEP, lighting, furniture) using structured design stages (e.g., RIBA). Translate technical requirements into clear, practical, user-centric outcomes for business stakeholders.
• Stakeholder Engagement & Communication: Serve as a key point of contact for workplace technology within your project scope; maintain strong working relationships with local offices, IT, Real Estate, product teams and vendors. Provide clear updates and decision support to stakeholders; support senior stakeholder engagement as needed (e.g., for major milestones, escalations, or decisions). Balance local needs with global standards through a consultative approach, documenting decisions and ensuring alignment through governance.
• Vendor & Resource Management: Manage vendor delivery for your scope: define deliverables, review outputs, track performance, and ensure accountability. Support budget tracking and forecasting for workplace technology scope; manage change control and commercial impacts within delegated authority.
• Continuous Improvement: Capture lessons learned and contribute to improving playbooks, standards, templates, and delivery methods across the workplace technology portfolio.

Key Competencies

• Workplace Technology Delivery Expertise: Strong understanding of IT, AV, and smart workplace solutions, and ideally access control/security and building systems.
• Design & Integration Coordination: Ability to work within structured design frameworks (e.g., RIBA) and coordinate across multiple design disciplines.
• Project Management & Execution: Proven ability to manage complex projects/workstreams end-to-end, including risks, dependencies, change control, and delivery governance.
• Problem Solving in Ambiguity: Comfortable making progress amid incomplete information; knows when and how to escalate.
• Stakeholder Management: Strong communication and influencing skills across technical and non-technical stakeholders; can build alignment without direct authority.
• Product Team Collaboration & Influence: Builds trusted relationships with product teams to align technology delivered in projects and relay changing office requirements. Influences roadmap and prioritization with clear inputs and trade-offs.
• Vendor Management: Experience managing external partners to defined deliverables and timelines; drives quality through structured reviews and follow-up.
• Ownership & Self-Management: Operates independently within defined direction and governance; accountable for outcomes within assigned scope.

What You'll Bring

• 5-7 years of experience leading IT, AV, or smart workplace technology projects and/or technology delivery in office build/relocation contexts.
• Demonstrated experience managing complex project workstreams, vendors, timelines, budgets, and cross-functional dependencies.
• Strong stakeholder management skills, including experience presenting options, trade-offs, and recommendations to senior stakeholders.
• Knowledge of AV, IT networks, access control, workplace tools/analytics, and integration concepts.
• Project management certification (PMP, PRINCE2) preferred.
• Global project exposure advantageous; English required, German desirable and a strong differentiator.
• Willingness to travel internationally (~35%).