At a Glance
- Tasks: Join a dynamic team to develop and support ServiceNow applications and integrations.
- Company: Boston Consulting Group, a leader in business strategy and transformation.
- Benefits: Zero health insurance premiums, generous paid time off, and competitive salary with bonuses.
- Other info: Embrace Agile methodologies and enjoy excellent career growth opportunities.
- Why this job: Make a real impact in a collaborative environment while working with cutting-edge technology.
- Qualifications: 6+ years of ServiceNow experience and strong JavaScript skills required.
The predicted salary is between 100000 - 120000 £ per year.
Locations: London | Boston | Gurgaon | Atlanta
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation - inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures - and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You’ll Do
You will join our squad responsible for developing and supporting CMDB and Asset Management on the ServiceNow platform, as well as ensuring platform integrations, performance, and overall platform health. You will collaborate with teammates and stakeholders worldwide to deliver value to our users. Your work will involve analyzing, designing, scripting, configuring, and integrating a wide range of ServiceNow applications and plugins, helping us maximize the value of existing implementations. Additionally, you will deploy new functionality using tools such as IntegrationHub, Flow Designer, Performance Analytics, and other core ServiceNow capabilities. As a platform engineer, you will be part of a high-performing team of engineers, administrators, and architects. You will actively participate in Agile scrum ceremonies and collaborate closely with the product owner, scrum lead, and analysts to prioritize and deliver your work each sprint. In this role, you will have the opportunity to work with a high level of independence, bringing your expertise to deliver exceptional results. You’ll be encouraged to identify opportunities for improvement, suggest innovative enhancements, and play an active role in shaping the platform’s evolution to meet the needs of our dynamic and fast-paced environment.
YOU’RE GOOD AT
- Delivering high-quality results with minimal supervision, demonstrating independence and reliability in your work
- Proactively identifying opportunities for improvement, suggesting creative and impactful solutions to enhance platform capabilities
- Creating clear and concise design and technical documentation to support robust implementation and long-term maintainability
- Demonstrating strong communication skills by delivering clear, well-structured demos and insightful data analysis
- Troubleshooting complex technical issues efficiently and effectively, with a focus on root cause analysis and sustainable fixes
- Building strong relationships across diverse teams and stakeholders, fostering collaboration to achieve shared goals
- Embracing Agile ways of working and adapting quickly to changing priorities and business needs
What You’ll Bring
- 6+ years of experience developing and maintaining ServiceNow solutions
- Strong experience with CMDB and IT Asset Management (models, lifecycle, hardware)
- Experience in platform performance, integrations, and overall platform reliability (experience with upgrades and maintenance is a plus)
- Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and debugging
- Experience with ServiceNow integrations using REST, GraphQL, IntegrationHub, security configuration, and third-party apps
- ServiceNow certifications are highly preferred
Who You’ll Work With
You will join an existing Agile squad comprised of engineers, architects, analysts, a product owner, and scrum master. You will report to the ServiceNow Chapter Lead and will work closely with the product owner and scrum master to determine your work for each sprint.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E-Verify Employer.
Global IT Platform Engineer Manager in London employer: Boston Consulting Group (BCG)
Contact Detail:
Boston Consulting Group (BCG) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global IT Platform Engineer Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on platforms like LinkedIn. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements effectively.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications with a friendly email or message. It shows your enthusiasm and keeps you on their radar. Plus, it’s a great way to ask about the next steps.
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Check out our website for the latest job openings and apply directly. We’re always looking for talented individuals like you, and applying through us gives you a better chance to stand out!
We think you need these skills to ace Global IT Platform Engineer Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Global IT Platform Engineer Manager role. Highlight your experience with ServiceNow, CMDB, and IT Asset Management, as well as any relevant projects that showcase your skills.
Showcase Your Independence: We love candidates who can work independently! In your application, mention specific examples where you've delivered high-quality results with minimal supervision. This will show us you're a reliable team player.
Communicate Clearly: Strong communication skills are key for this role. When writing your application, ensure your ideas are clear and concise. Use bullet points for easy reading and structure your content logically to make it easy for us to follow.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at Boston Consulting Group (BCG)
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge, especially around CMDB and IT Asset Management. Be ready to discuss your experience with integrations, performance, and any upgrades you've handled. This will show that you're not just familiar with the platform but can also contribute to its evolution.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex technical issues in the past. Highlight your approach to root cause analysis and how you implemented sustainable fixes. This will demonstrate your ability to troubleshoot effectively, which is crucial for this role.
✨Communicate Clearly and Confidently
Practice delivering clear and concise demos or presentations about your previous projects. Strong communication skills are key, so be prepared to explain your thought process and the impact of your work. This will help you build rapport with the interviewers and showcase your collaborative spirit.
✨Embrace Agile Methodologies
Familiarise yourself with Agile principles and be ready to discuss how you've applied them in your previous roles. Share experiences where you've adapted to changing priorities and contributed to team sprints. This will highlight your flexibility and readiness to thrive in a dynamic environment.