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For Companies At a Glance
- Tasks: Drive change strategies for digital products and enhance user engagement.
- Company: Join BCG, a leader in strategy consulting with a commitment to innovation.
- Benefits: Competitive salary, diverse career paths, and support for your personal growth.
- Why this job: Make a real impact on business and society while developing your skills.
- Qualifications: 4-6 years in change management, strong communication skills, and a passion for problem-solving.
- Other info: Collaborative environment with opportunities to work across multiple teams.
The predicted salary is between 36000 - 60000 £ per year.
BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world’s best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible—and unlocking your potential to advance the world.
Responsibilities
- Executing change strategies & approaches for digital products, focused on driving and embedding the key behaviours that drive adoption.
- Key change management behaviours including:
- Conducting stakeholder assessments and developing engagement plans to address and mitigate risks.
- Conducting change impact assessments, identifying risks to delivery/adoption and creating practical and actionable mitigation activities.
- Developing and delivering strategic user framed communication plans.
- Writing, reviewing, and sending user framed communications & content.
- Developing training & enablement approaches & content.
- Tracking change management & behavioural KPIs and metrics.
- Engaging with agile squads to understand roadmaps.
- Proactively identifying and clearly articulating upcoming change & behaviours needed to support the roadmaps.
- Managing stakeholder expectations while working across multiple workstreams.
- Collaborating with cross-functional teams, designers and vendors to facilitate change activities.
- Supporting the integration of behavioural science into change management strategies.
Qualifications
- 4-6 years of experience in change management role (consulting and/or project management-based experience a significant plus).
- Change management certification a plus.
- Experience operating in an agile operating model preferred.
- Exposure to behavioural science or related disciplines, with interest in developing expertise further.
- Excellent verbal and written communication. Fluent in English (writing, reading, speaking).
- University degree with demonstrated high academic achievement preferred.
- Experience or passion for structuring and solving complex problems.
Who You’ll Work With
- Product Portfolio Leads.
- Product Owners.
- Product GTM, Change and Enablement CoE members.
- BCG consulting teams.
- BCG functional leadership.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer.
Global Change & Communications Senior Specialist - Digital Products in London employer: Boston Consulting Group (BCG)
Contact Detail:
Boston Consulting Group (BCG) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Change & Communications Senior Specialist - Digital Products in London
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those at BCG. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to change management and digital products. We recommend using the STAR method to structure your answers—it's all about showcasing your experience effectively!
✨Tip Number 3
Showcase your passion for behavioural science and change management during interviews. Share examples of how you've successfully driven adoption in past roles—this will set you apart from the crowd!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at BCG.
We think you need these skills to ace Global Change & Communications Senior Specialist - Digital Products in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Global Change & Communications Senior Specialist role. Highlight your experience in change management and any relevant projects you've worked on that align with the job description.
Showcase Your Communication Skills: Since this role requires excellent verbal and written communication, don’t shy away from demonstrating these skills in your application. Use clear, concise language and make sure your writing is free of errors.
Highlight Relevant Experience: Focus on your 4-6 years of experience in change management. Share specific examples of how you've executed change strategies or developed engagement plans, as this will show us you understand the responsibilities of the role.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people and allows us to keep track of all applicants efficiently. Plus, it’s super easy!
How to prepare for a job interview at Boston Consulting Group (BCG)
✨Know Your Change Management Inside Out
Make sure you brush up on your change management principles and strategies. Be ready to discuss specific examples from your past experience where you've successfully executed change strategies, especially in digital products. This will show that you not only understand the theory but can apply it effectively.
✨Engage with Stakeholder Scenarios
Prepare for questions about stakeholder engagement by thinking through various scenarios. Consider how you would conduct stakeholder assessments and develop engagement plans. Being able to articulate your approach to managing expectations and mitigating risks will demonstrate your proactive mindset.
✨Communicate Like a Pro
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Prepare to discuss how you would develop user-framed communication plans and deliver impactful messages. You might even want to bring examples of communications you've crafted in the past.
✨Show Your Passion for Behavioural Science
If you have any experience or interest in behavioural science, make sure to highlight it during the interview. Discuss how you can integrate behavioural insights into change management strategies. This will set you apart as someone who is not just qualified but genuinely passionate about the field.
