Industry Practices Management Senior Director

Locations: München | London

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation‑inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom‑line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading‑edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You’ll Do

The Chief of Staff to the Industry Practices is responsible for leading a variety of high‑impact strategic initiatives, programs, and operations for the Industry Practices leadership team, reporting to Viktor Lee, the COO of Global Practices, and closely working with Tawfik Hammoud as the Chair for Industry Practices and the Client Team. This role will serve as the strategy and operations leader for the practice/sector/client side of our matrix, with a full seat at the table on the practice/client leadership team. This role presents a unique leadership and growth opportunity for a current BCGer or alumnus, either from our Client Service or Business Services Team (BST).

Critical elements of the role include:

• Shape and drive the Industry Practices strategic agenda
• Play a key role in shaping and driving the IPA operating model and the AI transformation
• Identify strategic priorities and shape plans to accelerate growth in the sectors
• Team with Functional Practice Area (FPA) leadership to define and drive integrated product development and the next generation IPA/FPA engagement model
• Lead critical strategic programs and initiatives as needed
• Identify and help manage key risks and opportunities related to the performance of the IPAs and evolve performance management
• Serve as a key leader on the IPA management team and broader global Practice Area leadership team
• Help set strategic agenda, priorities, operating model blueprint for the Industry practices and Client‑facing initiatives
• Provide guidance to the ICG Chair on a range of topics
• Serve as key advisor to Practice Area Leaders (PALs) and regional Commercial Leaders
• Play connective role with Global Practice Management Directors (GPMDs) and Sector Directors helping to jointly accelerate impact of their practices
• Play a crucial role in driving and delivering the overall global operations agenda, including reshaping our Industry/Function working model in the age of AI
• Manage central IPA operations
• Drive ongoing and annual PA strategic planning and budgeting processes with FPA and Finance teams
• Track commercial and financial progress across PAs/sector with a focus on state of the business, large opportunities/wins, and key commercial trends
• Develop and oversee the development of IPA internal communication
• Work closely with the Industry GPMDs, ensuring effective delivery of operational support to the Industry practices
• Oversee programs to help build and support a deep and high‑density global network of client leaders

Build/strengthen and lead the IPA support team that activates and amplifies the above:

• Set the agenda, priorities, operating model blueprint across the team
• Build a cohesive and action‑oriented team
• Lead, coach and develop the BST team, including dotted‑line reporting staff
• Deliver exceptional execution across broad portfolio of priorities
• Ensure a OneBCG approach by effectively collaborating with other BST leaders in the regions, functional practices, Partner Services Group, Finance, Marketing, etc.

You’re Good At

• You have a passion for driving change and embedding AI into our ways of working
• You have a deep understanding of the consulting business and management processes
• You’re able to independently resolve issues/problems using critical thinking, analysis and data
• You maintain a high level of intellectual agility and resourcefulness when faced with significant ambiguity
• You’re able to independently surface alternative ways of conducting business
• You have excellent communication skills and you’re an active listener
• You build strong relationships and you’re a collaborative and strong cross‑functional team player
• You are self‑motivated and take initiative
• You can multitask, prioritize and manage multiple projects with realistic but aggressive deadlines
• You have strong attention to detail and have excellent time‑management skills

What You’ll Bring

• 15+ years of work experience; significant BCG or similar experience preferred
• Track record of delivering results and proven ability to lead in a demanding, complex, international environment
• Bachelor’s degree required, MBA and/or similar qualification highly preferred

Who You’ll Work With

The ICG leadership team, led by Tawfik Hammoud (ICG Chair) and Viktor Lee (COO Global Practices). The team includes PALs, GPMDs, Client Team and leadership. You’ll also work closely with the leaders, both MDP and Senior BST, of Functional PAs, our internal functions on jointly‑sponsored projects as well as the CEO Chief of Staff and team supporting our OC/EC.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E‑Verify Employer.