Boston Consulting Group is seeking a Global IT Service Catalogue Process Owner to lead the end-to-end design, governance, and continual improvement of the IT Service Catalogue across Tech@BCG. You will define standards, partner with Service Owners, and ensure catalogued services map to requests, fulfilment, and SLAs for a global workforce.
You will drive the self-service strategy, set KPIs and OKRs, and lead governance forums with senior stakeholders while coaching a distributed network of
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Global IT Service Catalogue Lead & Self-Service Champion employer: Boston Consulting Group (BCG)
At Boston Consulting Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through comprehensive training programs and mentorship opportunities, ensuring that our team members thrive in their careers while working on impactful projects in vibrant locations like Chicago, Boston, Washington, and London. With competitive compensation packages, including zero-dollar health insurance premiums and generous paid time off, BCG stands out as a leader in providing meaningful and rewarding employment.
Contact Details:
Boston Consulting Group (BCG) Recruitment Team
