Global HR Operations Senior Manager - Temporary role

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation— inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom‑line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change.

As a Global HR Operations Senior Manager, you will play a critical role in advancing global HR operations by leading initiatives that improve efficiency, strengthen compliance, and enhance the employee experience. Acting as a trusted partner to HR leaders, Product teams, and regional stakeholders, you will help shape solutions that support a scalable and high‑performing global HR function. In this role, you will lead complex operational and technology‑driven initiatives, with a primary focus on Workday Time Off. You will drive process improvements, support global program delivery, and help ensure HR operations continue to evolve in line with business needs and employee expectations.

• Build and maintain strong partnerships with global HR teams and key stakeholders, ensuring effective collaboration, transparency, and issue resolution.
• Identify and lead operational improvement initiatives that enhance efficiency, scalability, compliance, and service delivery across regions.
• Partner with Product and HR Systems teams to support the deployment, adoption, and optimization of Workday Time‑Off capabilities, translating business needs into functional requirements.
• Gather, evaluate, and synthesize regional requirements to inform system enhancements and global HR technology solutions.
• Support the global Workday Time Off implementation, including post‑launch activities, future deployment phases, configuration requirements, testing, and stakeholder engagement.
• Contribute to project management, communications, training, and change management activities that support successful implementation and adoption.

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
• 5–7+ years of experience in HR Operations, HR Generalist, or People functions within a complex global organization.
• Experience leading or supporting HR technology implementations, preferably within Workday environments.
• Strong understanding of HR processes, operations, compliance requirements, and risk management practices.
• Experience managing cross‑functional projects and driving change across diverse stakeholder groups.
• Ability to analyze complex information, identify practical solutions, and deliver high‑quality outcomes.
• Proven ability to build trusted relationships and influence stakeholders across regions and organizational levels.
• Experience working across cultures and geographies in a matrixed global environment.
• Familiarity with enterprise HR platforms such as Workday, ServiceNow, or similar systems.
• Experience supporting employee data, absence, leave, or time‑off programs is preferred.
• Interest in process automation, digital solutions, or AI‑enabled approaches within HR operations is advantageous.

You will join BCG’s Global HR Operations team, partnering with colleagues across HR, HR Systems, Product, and regional People functions to deliver operational excellence. The team works across geographies and time zones to improve processes, implement technology solutions, and support a consistent employee experience globally. In this role, you will collaborate closely with regional HR stakeholders, Workday specialists, Product teams, and project leaders to drive the successful delivery and adoption of Workday Time Off across BCG’s global organization.