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For Companies At a Glance
- Tasks: Lead HR operations and enhance employee experience through strategic initiatives.
- Company: Join Boston Consulting Group, a pioneer in business strategy since 1963, driving transformation globally.
- Benefits: Enjoy a collaborative culture, exposure to top HR systems, and opportunities for personal growth.
- Why this job: Make a global impact while working in a diverse, innovative environment focused on continuous improvement.
- Qualifications: Bachelor’s or Master’s in HR or Business, with 5-7+ years in HR operations.
- Other info: BCG values diversity and inclusion, offering equal opportunities for all applicants.
The predicted salary is between 60000 - 84000 ÂŁ per year.
Join to apply for the Global HR Operations Senior Manager role at Boston Consulting Group (BCG)
Join to apply for the Global HR Operations Senior Manager role at Boston Consulting Group (BCG)
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Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You\’ll Do
At Boston Consulting Group (BCG), we are committed to delivering world-class HR services that power the success of our global teams. Our HR Operations team plays a critical role in leading the development and execution of initiatives that strengthen the function’s effectiveness and efficiency, while delivering excellent service to employees and maintaining strong risk and compliance standards for the firm. We are collaborative, innovative, and focused on continuous improvement—guided by technology and a people-first mindset.
As a Global HR Operations Senior Manager, you’ll serve as a key thought partner, executing strategic initiatives to optimize HR operations. You will lead cross-functional projects aimed at enhancing service delivery, efficiency, and employee experience across BCG. Your work will span process optimization, system enhancement, and change management—all while collaborating with a global network of HR professionals.
Key Responsibilities Include
- Foster strong working relationships with global HR teams, HR Shared Services and internal stakeholders to ensure responsiveness, transparency, and proactive issue resolution.
- Identify and lead improvement initiatives to streamline operations, increase scalability, and ensure compliance across geographies.
- Serve as an Engagement Lead where you’ll act as a key liaison between Regional HR and HR Shared Services during process migrations. You’ll manage end-to-end engagement activities advising on migration strategy, documenting process transitions and reporting on go-live readiness.
- Manage ad-hoc HR projects including policy development and updates, risk & compliance programs and other global HR programs
- Working with our Product Team, provide functional leadership and input into the deployment and optimization of new Workday features, driving increased efficiency and value across HR. Work with the regions and systems to collate and synthesize requirements.
What You’re Good At
- Building strong relationships with global stakeholders at all levels by fostering trust, collaboration, and clear communication.
- Managing multiple high-priority projects simultaneously by leveraging strong organizational skills, goal-setting, and planning in fast-paced environments.
- Communicating complex concepts in a clear, structured manner that fosters understanding and alignment across diverse and global audiences.
- Paying close attention to detail while delivering high-quality work at speed, ensuring timely and accurate responses to multiple, concurrent requests.
- Applying sharp analytical thinking and demonstrating confident, professional communication in presentations and discussions; using strong influencing skills to drive alignment and impact.
- Exercising sound judgment and discretion when handling confidential or sensitive information, ensuring trust and integrity are maintained at all times.
What You\’ll Bring
- Bachelor’s or Master’s degree in HR, Business Administration, or related field.
- 5-7+ years of experience in HR Operations, General HR or People roles in a large, global, and complex organization.
- Experience with HR systems such as Workday, ServiceNow, or similar enterprise platforms.
- Strong understanding of HR administration, processes, and compliance.
- Experience working across geographies and cultures in a matrixed global organization.
- Relevant experience with change management or program management.
- Experience or interest in leveraging automation or AI-powered tools in HR operations is a plus.
- A collaborative mindset and a drive for continuous improvement.
Who You\’ll Work With
- Be part of a respected global brand that invests in its people.
- Exposure to world-class HR systems, like Workday.
- Work in a culture that prioritizes learning, diversity, and inclusion.
- Join a team where your work directly drives global impact.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E – Verify Employer. Click here for more information on E-Verify.
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Mid-Senior level
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Human Resources
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Global HR Operations Senior Manager employer: Boston Consulting Group (BCG)
Contact Detail:
Boston Consulting Group (BCG) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global HR Operations Senior Manager
✨Tip Number 1
Network with current or former employees of BCG to gain insights into their HR operations. This can help you understand the company culture and specific challenges they face, which you can address in your discussions.
✨Tip Number 2
Familiarise yourself with the latest trends in HR technology, especially around systems like Workday. Being able to discuss how these tools can enhance HR operations will demonstrate your proactive approach and expertise.
✨Tip Number 3
Prepare to showcase your experience in managing cross-functional projects. Think of specific examples where you've successfully led initiatives that improved efficiency or employee experience, as this aligns closely with the role's responsibilities.
✨Tip Number 4
Highlight your ability to build strong relationships across diverse teams. Be ready to discuss how you've fostered collaboration in previous roles, as this is crucial for success in a global organisation like BCG.
We think you need these skills to ace Global HR Operations Senior Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR operations and project management. Use keywords from the job description to demonstrate that you meet the qualifications and understand the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for HR and how your background aligns with BCG's values. Mention specific projects or experiences that showcase your ability to lead cross-functional teams and drive change.
Showcase Your Analytical Skills: Provide examples of how you've used analytical thinking in previous roles. Highlight any experience with HR systems like Workday and how you've leveraged data to improve processes or service delivery.
Prepare for Potential Questions: Anticipate questions related to your experience in managing multiple projects and fostering relationships with stakeholders. Be ready to discuss how you handle sensitive information and ensure compliance in HR operations.
How to prepare for a job interview at Boston Consulting Group (BCG)
✨Understand BCG's Culture
Before your interview, take some time to research Boston Consulting Group's values and culture. They prioritise collaboration, innovation, and a people-first mindset. Showing that you align with these values can set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Given the role's focus on managing multiple high-priority projects and cross-functional collaboration, be ready to discuss specific scenarios where you've successfully led similar initiatives. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Analytical Skills
As a Global HR Operations Senior Manager, you'll need sharp analytical thinking. Prepare examples of how you've used data to drive decisions or improve processes in previous roles. This will demonstrate your ability to contribute to BCG's goal of optimising HR operations.
✨Ask Insightful Questions
At the end of your interview, have a few thoughtful questions ready. Inquire about BCG's current HR initiatives or how they measure success in their HR operations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
