Global Digital Upskilling Senior Manager

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation‑inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom‑line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change.

Digital upskilling is a cornerstone of BCG’s direction and critical to ensuring our people can contribute to and lead digital‑ and AI‑enabled transformations while increasing productivity in their daily work. As Senior Manager, Digital Upskilling, you will own the design and delivery of a coherent, firmwide approach to building foundational and advanced digital capabilities across BCG. You will translate global priorities and direction into executable learning strategies and programs, working closely with senior stakeholders across Digital, AI, Practice Areas, and People teams. You will focus on building scalable learning, integrating external and internal content, and embedding upskilling into existing systems such as staffing, certification, and career development, with strong emphasis on adoption and impact.

Your Responsibilities Include:

• Contribute to the development and evolution of BCG’s digital upskilling strategic direction by synthesizing insights from pilots, learner data, and stakeholder feedback.
• Design and operationalize global digital upskilling journeys across cohorts and proficiency levels, from digital and data fluency to advanced transformation skills.
• Translate strategic direction into concrete roadmaps, pilots, and scaled programs, ensuring consistency and clarity across regions and teams.
• Curate and contextualize external learning assets while helping build BCG‑specific digital capabilities.
• Build and reinforce firmwide learning scaffolding that enables a culture of continuous digital upskilling.
• Partner with Practice Areas, functional and regional teams to align initiatives.
• Track adoption, learner experience, and capability outcomes, using insights to continuously improve programs.

You Are Good At:

• Translating complex digital and AI priorities into practical, role‑relevant learning solutions.
• Managing multiple workstreams and priorities with discipline, reliability, and attention to detail.
• Partnering effectively with senior stakeholders and diverse teams to drive alignment and progress.
• Applying structured problem solving and sound judgment to navigate ambiguity and trade‑offs.
• Communicating clearly and credibly, adapting your message to different audiences and contexts.

What You’ll Bring:

• 6–9 years of professional experience, ideally in consulting, capability building, or transformation environments.
• Hands‑on experience designing, delivering, or scaling learning or upskilling initiatives in complex organizations.
• Strong project and program management skills, with experience coordinating multiple stakeholders.
• Exposure to digital, data, or AI‑enabled work (deep technical expertise not required).
• Proven ability to work independently while knowing when to seek input and alignment.
• Excellent written and verbal communication skills in English.

Who You’ll Work With:

You’ll work closely with the Global Learning Experience Design & Operations team, a distributed and diverse group of learning professionals delivering development at scale across BCG. You will also collaborate with colleagues from Digital, AI, Practice Areas, Staffing, and HR teams across regions to ensure digital upskilling efforts are aligned, practical, and embedded in how the firm operates.

Additional Info:

This role offers the opportunity to grow your career in a global team that values continuous learning, collaboration, and innovation. As part of a highly visible team working across regions and with senior leadership, you’ll gain exposure to strategic decision‑making and have the chance to shape how BCG delivers learning at scale. We support ongoing development through mentorship, access to internal learning platforms, and regular feedback conversations. While the role is based in Lisbon, part of the work can be performed remotely, allowing for flexibility and balance. You’ll also be part of a diverse and inclusive environment where your contributions make a tangible impact.