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For Companies At a Glance
- Tasks: Drive change strategies for digital products and enhance user engagement.
- Company: Join BCG, a leader in strategy consulting with a commitment to innovation.
- Benefits: Competitive salary, diverse career paths, and support for your professional growth.
- Why this job: Make a real impact on business and society while developing your skills.
- Qualifications: 4-6 years in change management; agile experience preferred.
- Other info: Collaborative environment with opportunities to work across diverse teams.
The predicted salary is between 36000 - 60000 £ per year.
BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world’s best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible—and unlocking your potential to advance the world.
Responsibilities
- Executing change strategies & approaches for digital products, focused on driving and embedding the key behaviours that drive adoption.
- Key change management behaviours including:
- Conducting stakeholder assessments and developing engagement plans to address and mitigate risks.
- Conducting change impact assessments, identifying risks to delivery/adoption and creating practical and actionable mitigation activities.
- Developing and delivering strategic user framed communication plans.
- Writing, reviewing, and sending user framed communications & content.
- Developing training & enablement approaches & content.
- Tracking change management & behavioural KPIs and metrics.
- Engaging with agile squads to understand roadmaps. Proactively identify and clearly articulate upcoming change & behaviours needed to support the roadmaps.
- Managing stakeholder expectations while working across multiple workstreams.
- Collaborating with cross-functional teams, designers and vendors to facilitate change activities.
- Supporting the integration of behavioural science into change management strategies.
Qualifications
- 4-6 years of experience in change management role (consulting and/or project management-based experience a significant plus).
- Change management certification a plus.
- Experience operating in an agile operating model preferred.
- Exposure to behavioural science or related disciplines, with interest in developing expertise further.
- Excellent verbal and written communication. Fluent in English (writing, reading, speaking).
- University degree with demonstrated high academic achievement preferred.
- Experience or passion for structuring and solving complex problems.
Who You’ll Work With
- Product Portfolio Leads.
- Product Owners.
- Product GTM, Change and Enablement CoE members.
- BCG consulting teams.
- BCG functional leadership.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer.
Global Change & Communications Senior Specialist - Digital Products employer: Boston Consulting Group (BCG)
Contact Detail:
Boston Consulting Group (BCG) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Change & Communications Senior Specialist - Digital Products
✨Tip Number 1
Network like a pro! Reach out to folks in your industry, especially those at BCG. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding BCG's values and how they align with your experience. Be ready to share specific examples of how you've driven change and engaged stakeholders in your past roles.
✨Tip Number 3
Showcase your communication skills! Whether it's through a presentation or during the interview, make sure you articulate your thoughts clearly and confidently. Remember, they want to see how you can craft user-framed communications.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at BCG.
We think you need these skills to ace Global Change & Communications Senior Specialist - Digital Products
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Global Change & Communications Senior Specialist role. Highlight your experience in change management and any relevant projects you've worked on that align with the job description.
Showcase Your Communication Skills: Since excellent verbal and written communication is key for this role, ensure your application reflects your ability to convey complex ideas clearly. Use concise language and structure your documents well to make a strong impression.
Demonstrate Your Passion for Change Management: Share specific examples of how you've successfully executed change strategies in the past. This could include stakeholder assessments or developing engagement plans. We want to see your enthusiasm for driving adoption and embedding key behaviours.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Boston Consulting Group (BCG)
✨Know Your Change Management Inside Out
Make sure you brush up on change management principles and strategies, especially those related to digital products. Be ready to discuss your past experiences in executing change strategies and how you've driven adoption in previous roles.
✨Engage with Stakeholder Perspectives
Prepare to talk about how you conduct stakeholder assessments and develop engagement plans. Think of specific examples where you've identified risks and created actionable mitigation activities, as this will show your proactive approach.
✨Communicate Like a Pro
Since excellent verbal and written communication is key for this role, practice articulating your thoughts clearly. You might even want to prepare a brief user-framed communication plan to showcase your skills during the interview.
✨Show Your Collaborative Spirit
Be ready to discuss how you've worked with cross-functional teams in the past. Highlight any experiences where you've collaborated with designers or vendors to facilitate change activities, as this will demonstrate your ability to work across multiple workstreams.
