Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the design of AI-driven learning experiences that transform how people grow.
- Company: Join Boston Consulting Group, a pioneer in business strategy since 1963, driving impactful change.
- Benefits: Enjoy a collaborative work environment with opportunities for remote work and professional growth.
- Why this job: Shape the future of learning with cutting-edge AI tools and make a real impact on education.
- Qualifications: Bachelor’s or Master’s degree in relevant fields; 3-5 years in learning experience design with AI focus.
- Other info: Work with diverse teams globally and engage with innovative EdTech solutions.
The predicted salary is between 48000 - 84000 ÂŁ per year.
Join to apply for the AI Innovation Design Manager – Learning & Development role at Boston Consulting Group (BCG)
1 day ago Be among the first 25 applicants
Join to apply for the AI Innovation Design Manager – Learning & Development role at Boston Consulting Group (BCG)
Get AI-powered advice on this job and more exclusive features.
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You\’ll Do
Ready to shape the future of learning through (Gen)AI?
Join us at BCG to pioneer AI-driven learning experiences that scale, personalize, and transform how our people grow.
In today’s rapidly evolving AI landscape, the ability to design learning experiences that leverage the potential of (Gen)AI is more essential than ever. As a Global Learning Experience Design Manager, you will play a pivotal role in advancing how BCG designs and delivers impactful, AI-enabled learning—applying cutting-edge tools and techniques to elevate personalization, scalability, and effectiveness.
You’ll apply AI tools and techniques to develop innovative learning solutions, automate design workflows, and prototype intelligent agents that personalize, scale, and streamline our learning offerings. Acting as a critical bridge between the L&D function and AI/product teams, you\’ll translate learner needs and business goals into practical, AI-driven applications that elevate learning effectiveness and operational efficiency.
In this role, you’ll lead the design and delivery of BCG’s cohort-based learning journeys and firm-wide campaigns—crafting holistic, integrated experiences that include live, virtual live, on-demand content, and performance support tools. Your responsibilities will span content curation and creation, assessment design, prompt writing, and AI workflow prototyping. You’ll collaborate closely with engineers, product designers, data analysts, and fellow learning designers to uncover insights, test hypotheses, and co-develop AI-enhanced solutions that drive measurable learning and business outcomes. You’ll also work with external vendors and end users to ensure the seamless implementation and adoption of these solutions across the firm.
YOU’RE GOOD AT
AI application and innovation
- Designing and building custom GPT agents using platforms like OpenAI’s GPTs or API, including prompt engineering, file and API integration, and instruction fine-tuning for specific learning contexts
- Understanding AI and LLM fundamentals (e.g., model behavior, token limits, embeddings, prompt memory, retrieval augmentation) to guide responsible and effective use
- Creating reusable prompt templates, agent personas, and workflows for learning use cases, optimizing for clarity, inclusivity, and performance
- Partnering with engineers and product teams to translate learner needs, business goals, and L&D use cases into actionable inputs and rapidly iterate on scalable, personalized AI-powered learning solutions—from concept to minimal viable product
- Adopting AI tools early and staying curious about emerging trends, exploring their potential to enhance learning design and strengthen internal AI practices
Learning design
- Championing the learner throughout, always asking what supports their growth, performance and motivation
- Conducting user research and audience analysis to develop learner centric solutions
- Partnering with training teams, SMEs, other internal stakeholders to assess training needs and design learning activities by selecting the most appropriate process, structure, technology, and delivery formats depending on learning goals
- Translating business goals into precise, modular and actionable learning objectives
- Designing learning and supporting development of engaging and immersive, multi modal learning, including but not limited to live classroom, virtual live, on-demand/microlearning, interactive multimedia, learning in the workflow, etc.
- Reviewing and curating content based on user and learning needs
- Partnering with vendors to drive them to an outcome and ensure the solutions meet the needs of the learners
- Prototyping ideas and conducting proof-of-concepts to gather timely feedback from stakeholders and end-users, refining learning solutions that deliver targeted outcomes
- Analyzing content performance and learning impact through dashboards, feedback, and usage metrics to drive continuous improvement of the learning experience
Stakeholder management
- Working successfully within a complex matrixed structured organization to manage relationships and align learning solutions with project teams; experience doing so virtually is strongly preferred
- Convincing and driving alignment between stakeholders with your confident and competent demeanor
- Explaining learning experience design best practices and rationale to stakeholders
Project management
- Working with stakeholders to define goals and scope, and designing effective training solutions aligned with BCG\’s objectives
- Thriving in ambiguity and approaching open-end problems with curiosity, creativity and system-thinking to drive progress
- Managing and communicating timelines and deliverables with various stakeholders in a dynamic, fast-evolving environment; experience with agile and lean principles is preferred
- Performing independently as an independent contributor or within a team in a fast-paced, intellectually intense, service-oriented environment
- Engaging and partnering with vendors and EdTech companies if needed
What You\’ll Bring
- Bachelor’s or Master’s degree in a relevant field such as artificial intelligence, machine learning, human-computer interaction (HCI), computational linguistics, computer science, cognitive science, education, instructional design, learning science, or digital technology
- Minimum 3-5 years’ experience in learning experience design, with a focus on applying AI to develop innovative solutions (e.g., AI tutors, chatbots, virtual coaches, and AI-enabled learning solutions) to enhance personalization, automation, and content creation
- Proficient in using (gen)AI tools and platforms (e.g., ChatGPT) to design AI-enabled learning solutions that provide timely, contextual support at key moments of need—seamlessly integrated into daily workflows
- Experience working with technical teams, including engineers and product managers
- Experience with at least one leading Learning Experience Platform (LXP)
- Knowledge of Agile and user centric design principles
- Strong project management skills with the ability to think systemically while managing executional details effectively
- Experience working with remote international teams
- Excellent English language oral and written communication skills required
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E – Verify Employer. Click here for more information on E-Verify.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Design, Art/Creative, and Information Technology
-
Industries
Business Consulting and Services
Referrals increase your chances of interviewing at Boston Consulting Group (BCG) by 2x
Get notified about new Design Manager jobs in London, England, United Kingdom .
London, England, United Kingdom 2 weeks ago
SENIOR GLOBAL MANAGER, CREATIVE COMMUNICATIONS
London, England, United Kingdom 2 days ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 1 day ago
London Area, United Kingdom ÂŁ70,000.00-ÂŁ70,000.00 1 month ago
Greater London, England, United Kingdom 1 month ago
Design Director –Personal Care Packaging
London, England, United Kingdom 3 months ago
BuzzFeed – Creative Director (12-Month Maternity Cover)
Senior Manager, Creative and Visual Merchandising UK – IRE
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 5 days ago
Senior Manager, Creative and Visual Merchandising UK – IRE
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 12 hours ago
Graphics Design Manager – (Fixed Term Contract)
London, England, United Kingdom 2 weeks ago
Greater London, England, United Kingdom 5 days ago
Senior Kitchen Design and Developments Manager
London, England, United Kingdom 14 hours ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
Iver, England, United Kingdom 4 weeks ago
London, England, United Kingdom 2 months ago
St Albans, England, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
AI Innovation Design Manager - Learning & Development employer: Boston Consulting Group (BCG)
Contact Detail:
Boston Consulting Group (BCG) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Innovation Design Manager - Learning & Development
✨Tip Number 1
Familiarise yourself with the latest AI tools and platforms, especially those related to learning experience design. Being able to discuss specific applications of these tools during your interview will demonstrate your proactive approach and genuine interest in the role.
✨Tip Number 2
Network with professionals in the AI and learning design fields. Attend relevant webinars or workshops to connect with industry experts and gain insights that could be beneficial for your application and interviews.
✨Tip Number 3
Prepare to showcase your understanding of user-centric design principles. Be ready to discuss how you've applied these principles in past projects, particularly in relation to AI-driven learning solutions.
✨Tip Number 4
Research Boston Consulting Group's recent projects and initiatives in AI and learning development. This knowledge will not only help you tailor your responses but also show your enthusiasm for contributing to their mission.
We think you need these skills to ace AI Innovation Design Manager - Learning & Development
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in AI and learning design. Focus on specific projects where you've applied AI tools to enhance learning experiences, showcasing your skills in prompt engineering and user-centric design.
Craft a Compelling Cover Letter: In your cover letter, express your passion for AI in learning and development. Discuss how your background aligns with BCG's mission and the specific role, emphasising your ability to bridge the gap between learning needs and AI solutions.
Showcase Relevant Projects: Include examples of past projects that demonstrate your expertise in designing AI-driven learning solutions. Highlight any collaboration with technical teams and the impact of your work on learner engagement and outcomes.
Highlight Soft Skills: BCG values collaboration and stakeholder management. Make sure to mention your experience working in complex environments, your communication skills, and your ability to drive alignment among diverse teams.
How to prepare for a job interview at Boston Consulting Group (BCG)
✨Showcase Your AI Knowledge
Make sure to demonstrate your understanding of AI fundamentals and how they apply to learning design. Be prepared to discuss specific tools and techniques you've used, such as custom GPT agents or prompt engineering, and how these can enhance learning experiences.
✨Emphasise Collaboration Skills
Highlight your experience working with cross-functional teams, especially with engineers and product managers. Discuss how you’ve successfully translated learner needs into actionable solutions, showcasing your ability to bridge the gap between technical and non-technical stakeholders.
✨Prepare for User-Centric Design Discussions
Be ready to talk about your approach to user research and audience analysis. Share examples of how you've developed learner-centric solutions and how you ensure that learning objectives align with business goals.
✨Demonstrate Project Management Expertise
Discuss your project management skills, particularly in agile environments. Provide examples of how you've managed timelines and deliverables while navigating complex organisational structures, ensuring that you can thrive in a fast-paced setting.
