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- Tasks: Support planning applications and improve digital processes in a modernising service.
- Company: Join Boston Borough Council's innovative Development Management team.
- Benefits: Enjoy generous leave, pension scheme, discounts, and flexible working options.
- Why this job: Be part of a transformative planning service and make a real difference.
- Qualifications: Strong admin skills, attention to detail, and a passion for customer service.
- Other info: Great career progression opportunities in a supportive council partnership.
The predicted salary is between 30000 - 42000 £ per year.
We’re looking for a proactive and organised Planning Technical Support Officer to join our Development Management team at Boston Borough Council. This is an exciting time to come on board as our service evolves, with improvements to our planning systems, better alignment of processes across the Partnership, and a strong focus on modern, efficient ways of working.
Why join us?
- Be part of a planning service moving forward with change
- Work with supportive colleagues across a unique three‑council partnership
- Opportunities to develop your skills within an evolving service
- Local government benefits and training
You’ll support the full lifecycle of planning applications, from receipt to decision. This includes validating submissions, managing consultations and publicity, issuing Decision Notices, maintaining accurate records, and supporting customers, colleagues, and councillors. You’ll also play an important role in helping us develop and improve our planning software and digital processes as we continue to modernise.
What you’ll bring to the role:
- Administration skills and a keen eye for detail
- Confidence using digital systems (full training provided)
- Clear, friendly communication and a focus on customer service
- Ability to stay organised and manage competing tasks
If you’re eager to learn, adaptable, and ready to contribute to a high‑quality, modern planning service, we’d love to hear from you.
If you are interested in having a confidential conversation about the role, please contact Ed Watkinson on 01775 764640 or Rachael Leggett on 07980790606.
This position is a shared role within the South and East Lincolnshire Councils Partnership (SELCP) and forms part of the S113 agreement between the participating partnership Councils in accordance with the Memorandum of Agreement 1st October 2021.
Benefits
We offer excellent terms and conditions of employment including:
- Access to the Local Government Pension Scheme, enjoy peace of mind with generous employer contributions to a scheme designed to provide long-term financial security after your working life
- Generous annual leave scheme + option to buy more
- Employee Assistance Programme
- Employee Benefits Platform including retail, holiday, and leisure discounts
- Cycle to work scheme*
- Flu Jabs
- Free Eye Test Voucher for regular screen users
- Flexible Working Policy
- Agile Working Policy*
- Long service recognition
- Excellent career progression and training opportunities*
*Certain restrictions may apply
We also offer a wide range of family friendly policies designed to enable you to balance your work and home life, manage your personal responsibilities and support you in times of difficulty.
About us
Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership, the largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes. Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.
The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website.
The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date.
Planning Technical Support Officer in Boston employer: Boston Borough Council
Contact Detail:
Boston Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning Technical Support Officer in Boston
✨Tip Number 1
Network like a pro! Reach out to current employees at Boston Borough Council or in similar roles. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the council's recent projects and initiatives. Show us that you're genuinely interested in how they’re evolving their planning systems and processes.
✨Tip Number 3
Practice your communication skills! Since the role focuses on customer service, being able to clearly articulate your thoughts and ideas will set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Planning Technical Support Officer in Boston
Some tips for your application 🫡
Show Your Organisational Skills: As a Planning Technical Support Officer, being organised is key! Make sure to highlight any experience you have in managing multiple tasks or projects. We want to see how you keep everything on track!
Emphasise Your Communication Style: Clear and friendly communication is essential for this role. When writing your application, use a tone that reflects your ability to connect with customers and colleagues. Let us know how you approach customer service!
Be Proactive About Learning: We’re looking for someone eager to learn and adapt. In your application, mention any relevant training or skills you've picked up in the past, especially if they relate to digital systems or planning processes. Show us your enthusiasm!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Boston Borough Council
✨Know Your Planning Basics
Before the interview, brush up on the fundamentals of planning applications and the lifecycle from receipt to decision. Familiarise yourself with common terminology and processes, as this will show your proactive approach and genuine interest in the role.
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've managed competing tasks in previous roles. Highlight any tools or methods you use to stay organised, as this aligns perfectly with the job's requirements for a Planning Technical Support Officer.
✨Demonstrate Digital Confidence
Since the role involves using digital systems, think of instances where you've successfully adapted to new technologies. Share your experiences with software or digital processes, even if they’re not directly related to planning, to illustrate your adaptability and eagerness to learn.
✨Emphasise Customer Service Skills
Prepare to discuss how you’ve provided excellent customer service in past positions. Use specific examples that showcase your clear and friendly communication style, as this is crucial for supporting customers, colleagues, and councillors in the role.
